In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 08, 2026 - 05:30 UTC
Apr 08, 2026 - 05:30 UTC
Scheduled - Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime.
Appreciate if you could plan and make deposits before/after the following times:
Wednesday, 8 April 2026 6.00 p.m. - 8.00 p.m.
Thursday, 9 April 2026 12.00 a.m. - 6.00 a.m.
Friday, 10 April 2026 12.00 a.m. - 6.00 a.m.
Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.
We will post an update once the maintenance has been completed.
Thanks for your understanding.
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Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia
Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.
Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Rabu, 8 April 2026 6.00 p.m. - 8.00 p.m.
Khamis, 9 April 2026 12.00 a.m. - 6.00 a.m.
Jumaat, 10 April 2026 12.00 a.m. - 6.00 a.m.
Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.
Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.
Terima kasih atas kefahaman anda.
Apr 8, 2026 05:30 - Apr 9, 2026 22:00 UTC
Appreciate if you could plan and make deposits before/after the following times:
Wednesday, 8 April 2026 6.00 p.m. - 8.00 p.m.
Thursday, 9 April 2026 12.00 a.m. - 6.00 a.m.
Friday, 10 April 2026 12.00 a.m. - 6.00 a.m.
Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.
We will post an update once the maintenance has been completed.
Thanks for your understanding.
__
Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia
Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.
Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Rabu, 8 April 2026 6.00 p.m. - 8.00 p.m.
Khamis, 9 April 2026 12.00 a.m. - 6.00 a.m.
Jumaat, 10 April 2026 12.00 a.m. - 6.00 a.m.
Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.
Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.
Terima kasih atas kefahaman anda.
Apr 8, 2026 05:30 - Apr 9, 2026 22:00 UTC
Monitoring - We can confirm that payouts have now landed. We are currently monitoring the incident to ensure no further issues.
We appreciate your patience.
Apr 07, 2026 - 08:29 UTC
We appreciate your patience.
Apr 07, 2026 - 08:29 UTC
Update - Customers who have not yet received their AVAX payout should expect to see it reflected in their accounts on Tuesday, 7th April.
We appreciate your patience.
Apr 02, 2026 - 13:41 UTC
We appreciate your patience.
Apr 02, 2026 - 13:41 UTC
Identified - We have identified an issue that may be causing delays in AVAX staking reward payouts to some of our customers.
Staking, unstaking, and rewards accrual are unaffected. Our team is working to resolve the issue and restore normal reward payouts as soon as possible. Updates will be shared as more information becomes available.
Apr 02, 2026 - 08:41 UTC
Staking, unstaking, and rewards accrual are unaffected. Our team is working to resolve the issue and restore normal reward payouts as soon as possible. Updates will be shared as more information becomes available.
Apr 02, 2026 - 08:41 UTC
Identified - Current Status: Customers initiating new ETH staking will experience a significantly longer "Pending" period before their stakes begin to accrue rewards.
What Customers need to know:
New Stakes: Due to high demand on the Ethereum network, the current activation queue is approximately 65–70 days. Your ETH will remain pending and only start accruing rewards when they reach the blockchain.
Existing Stakes: If your ETH is already active, your rewards are unaffected and will continue to be paid out as usual.
Unstaking: Unstaking requests are currently processing normally and are not affected by this entry queue.
Unfortunately, this delay is a function of the Ethereum network protocol and is outside of Luno's direct control.
We apologise for any inconvenience caused and appreciate your patience and understanding in this matter.
Feb 25, 2026 - 10:01 UTC
What Customers need to know:
New Stakes: Due to high demand on the Ethereum network, the current activation queue is approximately 65–70 days. Your ETH will remain pending and only start accruing rewards when they reach the blockchain.
Existing Stakes: If your ETH is already active, your rewards are unaffected and will continue to be paid out as usual.
Unstaking: Unstaking requests are currently processing normally and are not affected by this entry queue.
Unfortunately, this delay is a function of the Ethereum network protocol and is outside of Luno's direct control.
We apologise for any inconvenience caused and appreciate your patience and understanding in this matter.
Feb 25, 2026 - 10:01 UTC
Identified - Starting Tuesday, 24 February 2026 at 11:00 WIB, deposit services via Bank Transfer will be temporarily unavailable until further notice.
During this period, customers will not be able to make deposits using the Bank Transfer method. To continue funding your account, please use GoPay, which remains fully operational.
We apologise for any inconvenience this may cause and appreciate your understanding. Updates will be provided once deposit services via Bank Transfer are restored.
Deposit melalui Bank Transfer Tidak Tersedia Sementara
Mulai Selasa, 24 Februari 2026 pukul 11.00 WIB, layanan deposit melalui Bank Transfer tidak tersedia untuk sementara waktu hingga pemberitahuan lebih lanjut.
Selama periode ini, pelanggan tidak dapat melakukan deposit menggunakan metode Bank Transfer. Untuk tetap melakukan deposit, silakan gunakan metode deposit GoPay, yang tetap beroperasi secara normal.
Kami mohon maaf atas ketidaknyamanan yang mungkin ditimbulkan dan terima kasih atas pengertian Anda. Informasi terbaru akan kami sampaikan setelah layanan deposit melalui Bank Transfer kembali tersedia.
Feb 23, 2026 - 17:41 UTC
During this period, customers will not be able to make deposits using the Bank Transfer method. To continue funding your account, please use GoPay, which remains fully operational.
We apologise for any inconvenience this may cause and appreciate your understanding. Updates will be provided once deposit services via Bank Transfer are restored.
Deposit melalui Bank Transfer Tidak Tersedia Sementara
Mulai Selasa, 24 Februari 2026 pukul 11.00 WIB, layanan deposit melalui Bank Transfer tidak tersedia untuk sementara waktu hingga pemberitahuan lebih lanjut.
Selama periode ini, pelanggan tidak dapat melakukan deposit menggunakan metode Bank Transfer. Untuk tetap melakukan deposit, silakan gunakan metode deposit GoPay, yang tetap beroperasi secara normal.
Kami mohon maaf atas ketidaknyamanan yang mungkin ditimbulkan dan terima kasih atas pengertian Anda. Informasi terbaru akan kami sampaikan setelah layanan deposit melalui Bank Transfer kembali tersedia.
Feb 23, 2026 - 17:41 UTC
Luno
Operational
Operational
Degraded Performance
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Maintenance
