Third-party eID Issue: Scrive QES Global
Update - Some users are unable to complete identification.
Mar 30, 2026 - 16:25 CEST
Identified - External Scrive QES Global is experiencing degraded performance.

We are monitoring the situation and will provide and update as it's resolved.
Mar 30, 2026 - 14:52 CEST
Uptime over the past 90 days. View historical uptime.
Scrive Operational
90 days ago
99.97 % uptime
Today
eSign Online Operational
90 days ago
99.93 % uptime
Today
eSign API Operational
90 days ago
100.0 % uptime
Today
eSign Flow Operational
90 days ago
100.0 % uptime
Today
eID Hub API Operational
90 days ago
100.0 % uptime
Today
Flow API Operational
90 days ago
100.0 % uptime
Today
eSign GO Operational
90 days ago
100.0 % uptime
Today
ID-check Operational
90 days ago
100.0 % uptime
Today
KSI (Guardtime) Operational
90 days ago
100.0 % uptime
Today
PAdES Operational
90 days ago
99.62 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
SMS delivery Operational
90 days ago
100.0 % uptime
Today
Retail eSign App Operational
90 days ago
100.0 % uptime
Today
Forms Builder Operational
90 days ago
100.0 % uptime
Today
Offboarding Operational
90 days ago
100.0 % uptime
Today
Contact Book Operational
90 days ago
100.0 % uptime
Today
Scrive Extended Compliance Operational
90 days ago
99.37 % uptime
Today
eSign Online Operational
90 days ago
100.0 % uptime
Today
eSign API Operational
90 days ago
100.0 % uptime
Today
Flow API Operational
90 days ago
100.0 % uptime
Today
eID Hub API Operational
90 days ago
100.0 % uptime
Today
eSign GO Operational
90 days ago
100.0 % uptime
Today
ID-check Operational
90 days ago
100.0 % uptime
Today
KSI (Guardtime) Operational
90 days ago
100.0 % uptime
Today
PAdES Operational
90 days ago
91.41 % uptime
Today
Email Delivery Operational
90 days ago
100.0 % uptime
Today
SMS Delivery Operational
90 days ago
100.0 % uptime
Today
Retail eSign App Operational
90 days ago
100.0 % uptime
Today
Forms Builder Operational
90 days ago
100.0 % uptime
Today
Offboarding Operational
90 days ago
100.0 % uptime
Today
Scrive QES Operational
90 days ago
99.86 % uptime
Today
eSign Integrations Operational
90 days ago
100.0 % uptime
Today
Annual Report Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Dynamics Operational
90 days ago
100.0 % uptime
Today
Google Docs Addon Operational
90 days ago
100.0 % uptime
Today
Lime Operational
90 days ago
100.0 % uptime
Today
Microsoft Power Automate Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
NetDocuments Operational
90 days ago
100.0 % uptime
Today
Offboarding service Operational
90 days ago
100.0 % uptime
Today
Office Add-In Operational
90 days ago
100.0 % uptime
Today
Sympa Operational
90 days ago
100.0 % uptime
Today
Teamtailor Operational
90 days ago
100.0 % uptime
Today
Upsales Operational
90 days ago
100.0 % uptime
Today
Zapier Operational
90 days ago
100.0 % uptime
Today
esignatur Operational
90 days ago
100.0 % uptime
Today
CPR Check Operational
90 days ago
100.0 % uptime
Today
Forms (app.esignatur.dk) Operational
90 days ago
100.0 % uptime
Today
Integrations (api.esignatur.dk) Operational
90 days ago
100.0 % uptime
Today
Notifications (e-mails) Operational
90 days ago
100.0 % uptime
Today
Signing page (sign.esignatur.dk) Operational
90 days ago
100.0 % uptime
Today
Webportal (portal.esignatur.dk) Operational
90 days ago
100.0 % uptime
Today
Overblik (Desktop app) Operational
90 days ago
100.0 % uptime
Today
eIDs Partial Outage
90 days ago
99.98 % uptime
Today
Finnish Trust Network (FTN) Operational
90 days ago
100.0 % uptime
Today
Freja eID Operational
90 days ago
100.0 % uptime
Today
iDIN Operational
90 days ago
100.0 % uptime
Today
itsme QES Operational
90 days ago
100.0 % uptime
Today
MitID Business Operational
90 days ago
100.0 % uptime
Today
MitID Private Operational
90 days ago
100.0 % uptime
Today
Norwegian BankID Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
100.0 % uptime
Today
Scrive QES Operational
90 days ago
100.0 % uptime
Today
Smart-ID Operational
90 days ago
100.0 % uptime
Today
SMS OTP Operational
90 days ago
100.0 % uptime
Today
Swedish BankID Operational
90 days ago
100.0 % uptime
Today
Swisscom QES Operational
90 days ago
100.0 % uptime
Today
Verimi QES Operational
90 days ago
100.0 % uptime
Today
Scrive QES Global Partial Outage
90 days ago
90.0 % uptime
Today
Support Operational
90 days ago
99.99 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Help Center Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 31, 2026

No incidents reported today.

Mar 30, 2026

Unresolved incident: Third-party eID Issue: Scrive QES Global.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
Scheduled service downtime - Production environment
Completed - The scheduled maintenance has been completed.
Mar 28, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:00 CET
Scheduled - We will be conducting scheduled maintenance on Saturday, March 28th, which will require us to take down the production environment briefly during the designated maintenance window of 07:00-09:00 AM CET/CEST. This maintenance is necessary to ensure that we continue to provide you with a reliable and secure environment.

This brief downtime is required to apply necessary security updates and will take less than 10 minutes.

During this period, you will not be able to access the Scrive service, and any ongoing activities will be temporarily suspended. We apologize for any inconvenience this may cause and recommend that you plan your activities accordingly.

Thank you for your patience and understanding. If you have any questions or concerns, please feel free to contact us at support@scrive.com.
Mar 18, 14:13 CET
Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Issue with Document Sealing - PAdES
Resolved - This incident has been resolved. Please note that session times have been temporarily limited to 10 minutes as part of the deployed hotfix. Our team is actively working on a permanent solution, and normal session times will be restored as soon as possible.
Mar 20, 18:45 CET
Identified - We have now identified the cause of the issue and applied a fix for our eID Scrive QES. If you're still experiencing problems, please reach out to our support: support@scrive.com

We are still investigating the sealing process. Our engineering team is working on a resolution with high priority.
Updates will follow.
Mar 20, 16:30 CET
Update - We are continuing to investigate this issue.
Mar 20, 13:45 CET
Update - We are continuing to investigate this issue.
Mar 20, 13:33 CET
Update - We are continuing to investigate this issue.
Mar 20, 10:45 CET
Investigating - We are currently investigating an issue affecting the sealing process of eSign documents. Our engineering team is working on a resolution with high priority.
Mar 20, 10:05 CET
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage

The purpose of this status page is solely to show the uptime of Scrive’s services, currently and in the past, to anyone interested. N.b. This status page is not part of the delivery of any of Scrive’s services and any processing of personal data related to this status page (e.g., by subscribing to updates to this page) is not covered by data processing terms entered between Scrive and its customers. I.e., Scrive acts as the controller of any personal data collected on this status page. Please refer to Scrive’s Privacy Notice for details.