Stop churnbefore it starts.
Mentiq gives SaaS teams clear visibility into churn risk, cohort health, and the exact playbooks to act on it — before renewal pressure hits.
4,200+ SaaS operators on the waitlist
Integrates with
The problem
You find out about churn after it happens.
Most SaaS teams discover a user has churned when they see the cancellation email. By then, the engagement drop, the feature abandonment, the unanswered support ticket — all the signals were there. They just weren't visible.
Mentiq surfaces those signals in real time, scores each user's risk, and gives you the exact playbook to intervene — before the cancellation decision is made.
- Churn discovered after cancellation
- No visibility into which users are at risk
- Manual, reactive customer success calls
- Cohort health tracked in spreadsheets
- No way to measure playbook effectiveness
- At-risk users flagged 14–30 days before churn
- Real-time risk scores for every user
- Automated retention emails triggered by behavior
- Cohort heatmaps updated daily
- Full attribution for every saved account
Features
Everything you need to retain more users.
Churn Risk Scoring
Every user gets a real-time risk score based on behavioral signals: login frequency, feature usage, engagement drops, and billing events.
Cohort Retention Analysis
Visualize how each cohort of users retains over time with a heatmap that makes drop-off patterns impossible to miss.
Retention Playbooks
Automated email sequences triggered by risk score thresholds. Configure discount offers, cooldown periods, and targeting rules — no code required.
Revenue Analytics
Track MRR, expansion revenue, downgrade MRR, and net revenue churn — all pulled directly from your Stripe account with no manual exports.
Feature Adoption Tracking
See which features drive retention and which are being ignored. Identify the 'aha moment' that predicts long-term subscription health.
Session Replay
Watch exactly how at-risk users interact with your product. Understand friction points before they become cancellation reasons.
How it works
Up and running in under 15 minutes.
Install the SDK
Add 3 lines of JavaScript to your app. Mentiq starts capturing behavioral events immediately — no data warehouse required.
Connect your tools
Link Stripe for revenue data, Mailchimp or SendGrid for email delivery. Mentiq pulls everything together into a single view.
Set your thresholds
Configure when to flag a user as at-risk, which playbook to trigger, and what discount to offer. Mentiq handles the rest automatically.
Customers
Trusted by SaaS teams who take retention seriously.
"We went from discovering churn after the fact to catching 80% of at-risk users before they cancelled. Mentiq paid for itself in the first week."
"The cohort heatmap alone changed how we think about our onboarding. We found a drop-off at day 7 that we never would have caught otherwise."
"Setup took 12 minutes. Within 24 hours we had a list of 14 users who were about to churn. We saved 9 of them with a single email sequence."
Mentiq analyzes behavioral signals including feature usage patterns, session frequency, engagement drops, and billing events to assign each user a real-time risk score. Users above your configured threshold are flagged for intervention.
Most teams see their first at-risk users identified within 24 hours of installing the SDK. Measurable churn reduction typically appears within 30–60 days of activating retention playbooks.
Yes. Mentiq connects directly to Stripe to pull MRR, subscription status, and billing events. It also integrates with Mailchimp, SendGrid, and Customer.io for automated email delivery.
Mentiq is built for SaaS teams from early-stage ($5k MRR) through growth-stage ($500k MRR). It's particularly effective for teams that don't yet have a dedicated customer success function.
We're currently in early access. Waitlist members get 60 days free when they're invited. No credit card required to join the waitlist.
Mixpanel and Amplitude are general-purpose analytics tools. Mentiq is purpose-built for churn prevention — every feature, from risk scoring to playbooks, is designed specifically to help you retain paying subscribers.
Early access
Join 4,200+ SaaS teams already on the waitlist.
Early access members get 60 days free, priority onboarding, and direct access to the founding team.
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