Template
Bug Reporting Template
Capture highly precise bug reports so you can fix them faster.
Join over 20,000 SaaS teams building better with Userback and bug reporting templates.
How the bug reporting template works
1. Collect
Gather context-rich bug reports from your website or application.
User-Friendly
Console Logs
Visual Feedback
Metadata
2. Understand
Get all the context you need to easily understand bug reports.
Screen Annotation
Video Recording
Session Replay
User Identification
3. Act
Quickly respond to users, simplify workflows, and resolve issues faster.
Feedback Management
Automation
Integrations
Collaboration
Userback streamlines the feedback process for every website and web application that we develop for our clients. Our whole team loves it!”
Marcin Ruman
Founder
Why choose Userback as your user feedback software?
Userback has everything you need to collect more feedback from your users and to act on it faster.
Screen Annotation
Enhance feedback clarity with screen annotations. Allow users to highlight, draw, and comment directly on the screen to describe their feedback in detail.
Video Feedback
Capture detailed insights with video feedback. Empower users to provide feedback through annotated video recordings.
Session Replay
Understand user behavior with session recordings. Capture and replay user sessions to see exactly how visitors interact with your website or app.

Frequently Asked Questions
How does the bug reporting template work?
The bug reporting template makes it easy for users to report issues with clear and detailed information. They can submit annotated screenshots, text comments, screen recordings, and even session replays to help your team quickly identify and fix problems. The template is fully customizable, allowing you to capture the exact details you need. Plus, integrations with project management tools like Jira, ClickUp and Linear ensure bugs are tracked and resolved efficiently.
Can I customize the bug reporting template?
Yes! The bug reporting template is fully customizable, so you can tailor it to your specific needs. Choose which fields to include, adjust the design to match your branding, and configure feedback categories to align with your workflow.
Does the bug reporting template work on different platforms?
Absolutely! The bug reporting template works across websites, web apps, and SaaS platforms. It’s easy to install and integrates effortlessly with your tech stack.
How can I get started with Userback?
Getting started with Userback is simple! First, sign up for an account on our website. Once you’re logged in, you can customize your feedback widget to match your branding and needs. After that, just add the widget to your website or app by following our easy setup instructions. You’ll be collecting valuable user feedback in no time, and our intuitive dashboard makes it easy to manage and analyze feedback as it comes in.
Can I try Userback before committing?
Yes! Userback offers a free plan with limited features, so you can start collecting user feedback right away without any cost. The free plan allows you to try out key features, such as the feedback widget and get a feel for how the platform works. If you need more advanced features, you can always upgrade to a paid plan later. Visit our pricing page to see all plans.
Ready to build better products with fast, actionable user feedback?
Start free with Userback’s advanced customer feedback tools, including our bug reporting template.

















