Accessibility Statement
This accessibility statement applies to (https://voluum.com which is a subsidiary of www.teaminternet.com).
We are committed to ensuring that our website is accessible to everyone, including people with disabilities. This statement outlines the accessibility features of our website and provides guidance on how to request assistance or report any issues.
Accessibility Features:
· Keyboard Accessibility: All interactive elements are fully navigable using a keyboard.
· Zoom up to 200% without problems
Screen Reader Compatibility: Our website is compatible with screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
Text-to-Speech Support: Key content can be read aloud by using text-to-speech software or browser extensions.
High Contrast Mode: Users can enable high contrast mode for improved visibility.
Alt Text for Images: All images on our site are described with alt text for screen readers.
Known Accessibility Issues:
We are continuously improving our website to meet accessibility standards. Some areas may still present challenges, including:
· Some videos may not have captions
· We do not provide audio descriptions for videos.
· Certain third-party widgets or embedded content may not be fully accessible. We are working to resolve these issues.
· Some PDF documents may not yet be fully accessible.
Contact Us:
If you experience any barriers to accessibility or need content in an alternative format (e.g., audio, large print, Braille), please contact us:
Email:
We strive to respond to all inquiries within 5 business days.
Compliance:
This website complies with:
· European Accessibility Act (Directive (EU) 2019/882)
· WCAG 2.1 AA
Last Reviewed:
06.08.2025
📘 Help & Support – Frequently Asked Questions
This page is designed to be accessible to everyone, including users with visual, auditory, motor, or cognitive disabilities. We comply with the European Accessibility Act (EAA) and WCAG 2.1 AA guidelines.
🔍 Search Help
Use the Search Field Below to Find Answers
🔧 Using Our Services
Is your website keyboard accessible?
Yes, all interactive elements can be navigated using the Tab, Shift + Tab, Enter, and Arrow keys. Skip links and ARIA landmarks are provided for faster navigation.
Do you offer alternative text for images?
Yes, all non-decorative images include descriptive alt attributes. Complex images are supported with extended descriptions when needed.
Can I increase text size?
Yes, you can enlarge text using your browser’s zoom function (Ctrl + + / ⌘ + +). Our layout is responsive and maintains usability up to 200% zoom.
♿ Accessibility Features
We support the following assistive technologies:
· Screen readers: JAWS, NVDA, VoiceOver, TalkBack
· Keyboard-only navigation
· Voice input software
· Screen magnifiers
· Switch devices
All interactive components are marked with ARIA roles and follow semantic HTML best practices to ensure compatibility with assistive technologies.
🗣️ Requesting Information in Accessible Formats
Need content in Braille, audio, large print, or Easy-to-Read format?
· Contact form: https://voluum.com/contact
📞 Contact Support
We offer multiple accessible ways to contact us:
· Live Chat
· Contact form: https://voluum.com/contact
Support is available in multiple languages and accessible formats.
📝 Accessibility Feedback
We strive to make our website as accessible as possible. If you encounter any issues, please let us know.
· Contact form: https://voluum.com/contact
🔐 Privacy & Safety
🛡️ How is my data protected?
We comply with the General Data Protection Regulation (GDPR). We ensure secure transmission and storage of your data, and all pages meet WCAG 2.1 AA standards for accessibility.
✅ Compliance Statement
This page adheres to the following accessibility standards:
· European Accessibility Act (Directive (EU) 2019/882)
· WCAG 2.1 Level AA