In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 08, 2026 - 05:00 UTC
Scheduled - On 8 April 2026 between 05:00 and 13:00 UTC, the operator will be performing maintenance on their platform affecting SMS towards Telefonica O2 network in Germany.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Apr 8, 202605:00-13:00 UTC
Between 08.04.2026 20:00 UTC and 09.04.2026. 02:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
To ensure platform stability, our upstream partner will conduct maintenance from 08-04-2026 at 23:00 UTC to 09-04-2026 at 04:00 UTC.
During this maintenance period, there may be intermittent service interruptions affecting Silent Authentication for the following operators: Telefonica Spain
If you have any questions, please contact api.support.vonage.com Posted on
Mar 26, 2026 - 23:22 UTC
On 2026-Apr-09 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
Between 09.04.2026 21:00 to 10.04.2026 03:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Ooredoo (Q-Tel) in Qatar.
During the maintenance window, you may experience SMS Inbound and Outbound degradation and delays to subscribers of this operator.
Please contact support@api.vonage.com if you have any questions. Posted on
Mar 23, 2026 - 12:45 UTC
We have been notified by our supplier that on 13-Apr-2026 between 12:00 UTC and 17:00 UTC, the supplier will be performing maintenance on their platform.
Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.
If you have any questions, please contact api.support.vonage.com Posted on
Mar 31, 2026 - 07:14 UTC
Between 15.04.2026. 21:30 UTC and 16.04.2026. 02:00 UTC, UK Mobile operator Virgin Media O2 (Telefonica UK Ltd) will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
On 2026-Apr-16 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
Between 2026-04-16 09:00 UTC and 09:30 UTC, our 10DLC supplier will be performing maintenance on their MMS platform.
During this maintenance period, there may be Inbound and Outbound MMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.
We have been notified by our supplier that on 16-Apr-2026 between 12:00 UTC and 17:00 UTC, the supplier will be performing maintenance on their platform.
Inbound/outbound calls to/from Australia Long Virtual Numbers might get affected during the maintenance period.
If you have any questions, please contact api.support.vonage.com Posted on
Apr 07, 2026 - 01:13 UTC
On 2026-Apr-23 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
On 2026-Apr-30 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 14th May 2026 Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com. Posted on
May 14, 2026 - 08:00 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 9th July 2026 Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com. Posted on
Feb 21, 2026 - 00:55 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 10h September 2026 Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com. Posted on
Feb 21, 2026 - 00:59 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance on our SMS termination platform. This work may cause a temporary impact on MT SMS traffic, MO SMS traffic, and DLRs(delivery receipts) towards a subset of Toll-Free numbers.
Date - 12th November 2026 Maintenance Window: 8:00 - 11:00 UTC
During this time, you may experience brief delays in SMS and MMS MO, MT, and DLR.
We apologise for any inconvenience this may cause and appreciate your understanding. For any questions, don't hesitate to get in touch with support@api.vonage.com. Posted on
Feb 21, 2026 - 01:02 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 22:00 UTC
Scheduled -
Between 07-April-2026 22:00 UTC and 08-April-2026 03:00 UTC, the operator Beltelecom Belarus will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays to subscribers of this operator.
Completed -
The scheduled maintenance has been completed.
Apr 7, 23:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 21:00 UTC
Scheduled -
Between 2026-04-07 between 21:00 UTC and 2026-04-07 23:30 UTC, Altel and Tele2 Kazakhstan will be performing a scheduled maintenance.
During the maintenance window, you may potentially experience message delivery degradation and latency on both Inbound and Outbound SMS for Altel and Tele2 subscribers.
Completed -
The scheduled maintenance has been completed.
Apr 7, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 10:00 UTC
Scheduled -
Between 07-04-2026 10:00 and 11:00 UTC, our 10DLC supplier will be performing maintenance on their SMS platform.
During this maintenance period, there may be Inbound and Outbound SMS delays and delivery receipt delays for 10DLC traffic towards the United States networks.
Completed -
The scheduled maintenance has been completed.
Apr 7, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:00 UTC
Scheduled -
To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform on 7th April 2026, 09:00 - 10:00 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Indonesia may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com
Mar 30, 10:41 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 21:00 UTC
Scheduled -
Between 06-April-2026 21:00 UTC and 07-April-2026 01:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Resolved -
This incident has been resolved.
Apr 6, 15:37 UTC
Investigating -
We are currently investigating this issue.
Apr 5, 13:08 UTC
Update -
We are continuing to monitor for any further issues.
Apr 5, 12:50 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 5, 12:47 UTC
Investigating -
Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network. Some messages that are concatenated are delivered as multi-parts instead of one long message.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Resolved -
This incident has been resolved.
Apr 4, 00:28 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 4, 00:18 UTC
Investigating -
We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Apr 3, 21:07 UTC
Completed -
The scheduled maintenance has been completed.
Apr 3, 14:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:00 UTC
Scheduled -
On 2026-Apr-03 between 08:00 UTC and 14:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
Start Time: 2026-04-02 12:08 UTC End Time: 2026-04-02 13:45 UTC
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
Apr 2, 14:03 UTC
Update -
We are continuing to monitor for any further issues.
Apr 2, 13:51 UTC
Monitoring -
Thank you for your patience on this incident. Vonage services are showing signs of recovery following today's interruption in Verify V2 Email Verification and the incident should be resolved now.
Start Time: 2026-04-02 12:08 UTC End Time: 2026-04-02 13:45 UTC
We'll continue to monitor the incident for any further changes.
If you have any questions, please contact api.support.vonage.com
Apr 2, 13:51 UTC
Investigating -
Our monitoring system has alerted us to a potential service issue with our platform with expired email verifications.
Customers may experience issues wherein emails with the OTP are not delivered on time, and end-users cannot perform their 2FA verification.
Completed -
The scheduled maintenance has been completed.
Apr 2, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 03:00 UTC
Scheduled -
On 2026-Apr-02 between 03:00 UTC and 07:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
Completed -
The scheduled maintenance has been completed.
Apr 2, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:01 UTC
Scheduled -
On 01 Apr 2026 between 21:00 UTC and 02 Apr 2026 03:00 UTC, the Ukraine operator Kyrvstar will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Completed -
The scheduled maintenance has been completed.
Apr 2, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:00 UTC
Scheduled -
Between 01-April-2026 21:00 UTC and 02-April-2026 01:00 UTC, Russian Mobile operator Beeline will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
Completed -
The scheduled maintenance has been completed.
Mar 31, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 12:00 UTC
Scheduled -
We will be undergoing scheduled maintenance on the APAC RTC Servers handling Voice traffic in the APSE2 (AP-4 / apac-syd) region. During this time, API requests and calls may be routed to the APSE1 (AP-3 / apac-sng) region. Customers may experience a minor impact on ongoing calls during this period.
Mar 24, 06:48 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 05:00 UTC
Scheduled -
Please be informed that multiple US carriers will be performing maintenance on their SMS platforms per the below schedule:
Start: 31-Mar-2026 05:00 UTC End: 31-Mar-2026 11:00 UTC
Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless.
During the maintenance window there may be times of messaging being periodically unavailable or facing delays on the above carriers.
Completed -
The scheduled maintenance has been completed.
Mar 31, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:00 UTC
Scheduled -
To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform(Long Virtual Numbers) on 31st March 2026, 10:00 - 11:00 UTC
Impact: The service outage will last no longer than a few minutes. During the maintenance window, a brief/transient disruption to inbound and outbound Voice traffic to multiple networks in Israel may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com
Mar 19, 10:15 UTC
Resolved -
This incident has been resolved.
Mar 31, 00:23 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 31, 00:07 UTC
Investigating -
We are currently observing outbound calls degradation affecting short duration calls. We are working along with our partners to resolve the issue and will post an updates as soon as more information becomes available.
Completed -
The scheduled maintenance has been completed.
Mar 31, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 20:00 UTC
Scheduled -
Between 30-Mar-2026 20:00 UTC and 31-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.
Completed -
The scheduled maintenance has been completed.
Mar 30, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 13:00 UTC
Scheduled -
To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform on 30th March 2026, 13:00 - 16:00 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Japan may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com
Mar 19, 09:28 UTC
Resolved -
This incident has been resolved. Start Time: 2026-03-30 10:29 UTC End Time: 2026-03-30 12:35 UTC Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
Mar 30, 13:38 UTC
Monitoring -
Thank you for your patience on this incident. Vonage services are showing signs of recovery following today's interruption in Verify V2 Email Verification and the incident should be resolved now. Start Time: 2026-03-30 10:29 UTC End Time: 2026-03-30 12:35 UTC We'll continue to monitor the incident for any further changes.
If you have any questions, please contact api.support.vonage.com
Mar 30, 12:48 UTC
Investigating -
Our monitoring system has alerted us to a potential service issue with our platform with expired email verifications. Customers may experience issues wherein emails with the OTP are not delivered on time, and end-users cannot perform their 2FA verification. Products Impacted: Email Verification - Verify V2 Incident Start Time: 2026-03-30 10:29 UTC We are working with the relevant teams and will provide an update soon. If you have any questions, please contact api.support.vonage.com
Mar 30, 12:02 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 16:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 15:02 UTC
Scheduled -
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 15:00 UTC to 16:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Latvia. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Latvia.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com/hc/en-us
Mar 18, 16:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 16:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 15:01 UTC
Scheduled -
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 15:00 UTC to 16:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Egypt. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Egypt.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com/hc/en-us
Mar 18, 16:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 16:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 13:00 UTC
Scheduled -
To ensure the continued reliability of our services, we are performing internal planned maintenance on our Voice termination platform on 26th March 2026, 13:00 - 16:00 UTC
Impact: No customer impact is expected. During the maintenance window, a brief/transient disruption to outbound Voice traffic to multiple networks in Japan may occur.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com
Mar 19, 09:27 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 16:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 15:00 UTC
Scheduled -
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 15:00 UTC to 16:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Bulgaria. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Bulgaria.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com/hc/en-us
Mar 18, 16:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 15:01 UTC
Scheduled -
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 15:00 UTC to 16:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in Croatia. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in Croatia.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact https://api.support.vonage.com/hc/en-us
Mar 18, 16:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:00 UTC
Scheduled -
To ensure the highest standards and availability of our services, Vonage is scheduling an internal planned maintenance window on our SMS termination platform on the 26th March 2026 between 10:00 UTC to 11:00 UTC, which will impact Outbound SMS traffic, Inbound SMS traffic and delivery receipts towards multiple networks in New Zealand. The service outage will last no longer than 10 minutes.
During this maintenance period, there may be delays in delivering messages to subscribers of multiple networks in New Zealand.
We apologise in advance for any inconvenience this may cause. If you have any questions, please contact api.support.vonage.com
Mar 18, 16:17 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:00 UTC
Scheduled -
On 2026-Mar-26 between 04:00 UTC and 08:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS and MMS sent from/to Toll-Free numbers in the US and CA.
During the maintenance window, you may experience SMS and MMS Inbound, Outbound, and Delivery receipt delays.
Completed -
The scheduled maintenance has been completed.
Mar 26, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 UTC
Scheduled -
On 26-Mar-2026, between 03:00 and 06:00 UTC, the operator will be performing maintenance on their platform affecting SMS towards Telefonica Movistar in Argentina.
During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com
Mar 18, 02:19 UTC
Resolved -
This incident has been resolved.
Mar 26, 04:02 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 26, 03:27 UTC
Investigating -
We are currently observing SMS delivery degradation towards Digitel which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages Digitel network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Mar 25, 22:03 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 UTC
Scheduled -
Between 2026-03-25 20:00 and 2026-03-26 02:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards K-Telecom, Rostelecom and KTK-Telecom in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.
Completed -
The scheduled maintenance has been completed.
Mar 26, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 UTC
Scheduled -
Between 25-Mar-2026 20:00 UTC and 26-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Tele2 in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.
Completed -
The scheduled maintenance has been completed.
Mar 25, 20:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 13:00 UTC
Scheduled -
On 23-Mar-2026 between 13:00 UTC and 20:00 UTC, the operator Rakuten Japan will be performing an emergency maintenance on their SMS platform.
During this time, SMS delivery to Rakuten Mobile handsets may experience a delay.
Resolved -
This incident has been resolved.
Mar 25, 19:48 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 25, 19:23 UTC
Investigating -
We have been notified by our supplier about MMS latency impacting toll-free messages to T-Mobile numbers
You may experience latency on outbound MMS messages and delivery receipts. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Resolved -
Vonage services have been fully restored following today's service interruption, which began at 2026-03-25 16:40:00 UTC. Full resolution has been confirmed effective 2026-03-03T17:10:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible.
Identified -
We are currently investigating an issue affecting WhatsApp verification functionality starting 2026-03-25T16:40:00 in the Verify API v2. We will provide updates as more information becomes available. If you have any questions, please contact api.support@vonage.com
Mar 25, 17:27 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 UTC
Scheduled -
On 2026-March-25 between 06:00 UTC and 12:00 UTC, the supplier will be performing maintenance on their platform, affecting SMS sent from/to Toll-Free numbers in CA.
During the maintenance window, you may experience SMS Inbound, Outbound, and Delivery receipt delays.
If you have any questions, please contact api.support.vonage.com
Mar 18, 18:31 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 11:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:01 UTC
Scheduled -
Between 25-March-2026, 04:00 UTC and 25-March-2026, 11:00 UTC the US Cellular networks will be performing maintenance on their SMS platforms.
During the maintenance window, you may experience delayed inbound and outbound messages and delivery receipts on US Cellular networks.
Completed -
The scheduled maintenance has been completed.
Mar 25, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:00 UTC
Scheduled -
Between 25-Mar-2026 4:00 and 11:00 UTC, AT&T network will be performing a planned maintenance on their SMS platform.
During the maintenance window, you may potentially experience SMS Inbound, Outbound, and Delivery receipt delays for messages sent to and from subscribers of the AT&T network.
Completed -
The scheduled maintenance has been completed.
Mar 25, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 UTC
Scheduled -
Between 2026-03-24 20:00 and 2026-03-25 02:00 (UTC), the supplier will be performing maintenance on their platform affecting SMS towards K-Telecom, Rostelecom and KTK-Telecom in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.
Resolved -
This incident has been resolved.
Mar 25, 00:15 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 24, 23:35 UTC
Investigating -
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Mar 24, 22:12 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 UTC
Scheduled -
Between 24-Mar-2026 20:00 UTC and 25-Mar-2026 00:00 UTC, the supplier will be performing maintenance on their platform affecting SMS towards Megafon in Russia.
During the maintenance window, you may experience SMS Inbound and Outbound delays to subscribers of this operator.