Spiceworks

A fun experiment of Technology vs Fruit when gravity gets involved!

Managing IT tickets across multiple tools can get messy pretty quickly without a good help desk to manage it all. From April 13 to May 1, get 20% off a Spiceworks Cloud Help Desk (CHD) annual plan. That brings pricing down to $4 per seat per month for the first year. Spiceworks CHD helps SMB IT teams bring everything into one place, making it easier to stay organized, track work, and resolve tickets without adding complexity. Think of it like a good cup of coffee—something simple that helps your team perk up and power through tickets during the day. Simple to use: ☕ Get up and running in about 5 minutes ☕ No ads taking up screen space ☕ Keep tasks organized and handle bulk actions with ease ☕ Chat with live IT support when you need help (24/5) ☕ Clear pricing so you always know what you’re paying Learn More: https://lnkd.in/gasbygxa

This gem with Spiceworks co-founder Francis Sullivan took me down memory lane of some of the simple HI (Human Inspo)-oriented things that helped us make Spiceworks such a celebrated and award-winning Austin workplace culture - which translated into also being an award-winning brand (…our users even got TATTOOS!): https://lnkd.in/gBZj95QT One (AI-proof) secret Francis references (that I guarantee will energize your culture and differentiate your brand - esp at a time when hybrid work has made feeling truly connected and inspired at work tougher than ever): ***Find practical, relevant, and/or creative ways to CONNECT everyone on your team with your customers – person to person - as HUMANS.*** Across companies, I consult with on brand engagements, the #1 biggest MISS I see over and over….and over (esp with you oh-so-manically "efficient" PE companies...🤓 ) is that they do not make a true effort to regularly curate simple 1:1 interaction between their employees and customers - as human beings. They claim it's anywhere from unnecessary to inefficient to cost-prohibitive (i.e. our devs don’t like to talk to people…our finance folks don’t need to talk to customers, we can’t have everyone at our user conference, blah-blah-blah). But if you want a beloved brand – then that (and any myopic focus on just a spreadsheet) is short-sighted and just plain WRONG...especially if you know how to wield thoughtfulness and CREATIVITY as your greatest currency. B/c psst! They're both organic, renewable resources right there in the hearts and brains 🧠 of your employees...that'll pay off in eNPS & NPS-spades. Why? Having encounters with other humans releases a neurotransmitter called oxytocin in our brains - which is the bonding chemical that floods the brain the first time a parent holds their baby. It's also released in different doses when we hug someone, and even we share a personal convo with another person - be it a pleasant exchange with the barista or convo with a customer about how our product helped them do something in their day. Oxytocin is what fosters a sense of connection, appreciation, collaboration, and loyalty. So, when Francis reflected on how devs would regularly ask users what features they wanted/liked most? And go to our user-conference to hear firsthand feedback/praise for the features they’d built? Those are two easy examples of HI, oxytocin-generating touchpoints that can get your worker bees INSPIRED to sip and make more KoolAid 🧡 ...and there are countless free and easy ways to do this across all your employees, in a way that will help you: >Retain employees (...b/c it infuses them with a sense of purpose) > Attract top talent (…b/c your people will refer their brightest peeps) >Build brand love (b/c meeting employees humanizes your brand). There’s no AI in HUMAN…but, there certainly is in Kool-Aid! So I’ll leave you and your spreadsheets to ponder that (as you ask AI how to keep your brand beloved). 🫶

Why "𝗕𝗼𝗿𝗶𝗻𝗴" 𝗧𝗲𝗰𝗵 is the 𝗕𝗮𝗰𝗸𝗯𝗼𝗻𝗲 𝗼𝗳 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 In the world of 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆, the most vital components are often the most invisible. We all notice when a 𝘀𝘆𝘀𝘁𝗲𝗺 𝗰𝗿𝗮𝘀𝗵𝗲𝘀, but how often do we appreciate the 𝘀𝗲𝗿𝘃𝗲𝗿𝘀 and 𝗵𝘆𝗽𝗲𝗿𝘃𝗶𝘀𝗼𝗿𝘀 that run flawlessly 24/7? According to a recent CNET 𝗧𝗲𝗰𝗵 𝗣𝘂𝗹𝘀𝗲 𝘀𝘁𝘂𝗱𝘆, two-thirds of people say a single 𝘁𝗲𝗰𝗵 𝗴𝗹𝗶𝘁𝗰𝗵 can derail their entire lives. This highlights the incredible importance of the 𝗜𝗧 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 and "𝗵𝗶𝗱𝗱𝗲𝗻" 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 that keep our modern world spinning. It’s time we move beyond noticing IT only when things go wrong and start appreciating the 𝗜𝗧 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 that makes "𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝘀 𝘂𝘀𝘂𝗮𝗹" possible. Read more in Peter Tsai's latest 𝗥𝗼𝗼𝘁 𝗔𝗰𝗰𝗲𝘀𝘀 column on 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀. https://lnkd.in/gaZpfhFJ #InformationTechnology #CloudInfrastructure #BusinessResilience #ITManagement #RootAccess #TechTrends #Spiceworks

𝙏𝙝𝙚 𝙈𝙖𝙩𝙧𝙞𝙭 recently celebrated its 27th anniversary, so for Friday's Daily Challenge, we ask: In The Matrix Reloaded, Trinity hacks into a city’s power grid using a real-world security tool. In a rare moment of Hollywood accuracy, she uses it to identify a vulnerable SSH service. Which tool is featured in this iconic scene?

What happens when you stop giving 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿𝘀 tickets and start giving them 𝗼𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽? In a recent clip from our 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 𝟮𝟬𝘁𝗵 𝗔𝗻𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗿𝘆 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 𝗦𝗲𝗿𝗶𝗲𝘀, former 𝗖𝗧𝗢 and 𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 of 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀, Francis Sullivan discusses an internal "𝗛𝗮𝗰𝗸𝗮𝘁𝗵𝗼𝗻" designed to give every developer the experience of being their own founder. The goal? Develop a feature or product that is 100% ready to ship. This level of 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝘆 doesn't just build better 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀; it builds better 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝘀. Check out the clip to hear how Francis nurtured this 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 of 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. To listen to the 𝗲𝗻𝘁𝗶𝗿𝗲 𝗲𝗽𝗶𝘀𝗼𝗱𝗲, click: https://lnkd.in/gUySNx_d or search for "𝗧𝗵𝗲 𝗢𝗳𝗳𝗶𝗰𝗶𝗮𝗹 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁" on all major 𝗽𝗼𝗱𝗰𝗮𝘀𝘁 platforms #TechLeadership #EngineeringManagement #Innovation #Developers #Ownership #CareerGrowth #Spiceworks Spiceworks Ziff Davis

WE MAKE #IT Happen! #Wizards of #Power! #PlayToWin #TeamEaton #Canada #EatonGetsIT Eaton Mike DeCamp 🥳

𝗛𝗶𝘀𝘁𝗼𝗿𝘆 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗺𝗮𝗱𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆! Huge congratulations to 𝗥𝗼𝗱-𝗜𝗧 for becoming the first-ever "𝗦𝗽𝗶𝗰𝗲𝗛𝗲𝗮𝗱" to reach the incredible milestone of 𝗢𝗻𝗲 𝗠𝗶𝗹𝗹𝗶𝗼𝗻 𝗣𝗲𝗽𝗽𝗲𝗿 𝗣𝗼𝗶𝗻𝘁𝘀! 𝗥𝗼𝗱-𝗜𝗧 has been the ultimate guiding light for 𝗜𝗧 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀, earning his stripes through: -𝗧𝗲𝗻𝘀 𝗼𝗳 𝗧𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀 𝗼𝗳 𝗦𝗽𝗶𝗰𝗲𝗨𝗽𝘀 𝗳𝗿𝗼𝗺 𝗴𝗿𝗮𝘁𝗲𝗳𝘂𝗹 𝗽𝗲𝗲𝗿𝘀. -𝗧𝗵𝗼𝘂𝘀𝗮𝗻𝗱𝘀 𝗼𝗳 𝗕𝗲𝘀𝘁 𝗔𝗻𝘀𝘄𝗲𝗿𝘀 𝘁𝗵𝗮𝘁 𝗵𝗮𝘃𝗲 𝘀𝗮𝘃𝗲𝗱 𝗜𝗧 𝗽𝗿𝗼𝘀 𝗳𝗿𝗼𝗺 𝗵𝗮𝗶𝗿-𝗽𝘂𝗹𝗹𝗶𝗻𝗴 𝗼𝘂𝘁𝗮𝗴𝗲𝘀. -𝗜𝗺𝗺𝗲𝗮𝘀𝘂𝗿𝗮𝗯𝗹𝗲 𝗱𝗮𝗶𝗹𝘆 𝗮𝘀𝘀𝗶𝘀𝘁𝘀 𝘁𝗵𝗮𝘁 𝗵𝗲𝗹𝗽 𝗳𝗲𝗹𝗹𝗼𝘄 𝗽𝗿𝗼𝘀 𝗴𝗲𝘁 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲𝗶𝗿 "𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 𝗗𝗮𝘆𝘀" 𝘄𝗶𝘁𝗵 𝗮 𝘀𝗺𝗶𝗹𝗲. 𝗥𝗼𝗱-𝗜𝗧's 𝗹𝗲𝗴𝗮𝗰𝘆 has been cemented into the 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 𝗛𝗮𝗹𝗹 𝗼𝗳 𝗟𝗲𝗴𝗲𝗻𝗱𝘀! Thanks for everything you do, not only for the 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 but also for the 𝗜𝗧 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 as a whole. Please take a moment to jump into the 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 to congratulate 𝗥𝗼𝗱-𝗜𝗧! https://lnkd.in/gS8vCnfg #Spiceworks #ITCommunity #SysAdmin #SpiceUp Spiceworks Ziff Davis

That’s a wrap on the 𝗪𝗼𝗿𝗹𝗱 𝗕𝗮𝗰𝗸𝘂𝗽 𝗗𝗮𝘆 𝗟𝗶𝘃𝗲𝘀𝘁𝗿𝗲𝗮𝗺! A massive thank you to everyone who joined Jeff Grettler and Chelsea Alek-Finkelman in the studio today. We had an absolute blast talking all things 𝗱𝗮𝘁𝗮 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻, and if you were there live, you know we had plenty of surprises up our sleeves! If you missed the 𝗹𝗶𝘃𝗲 show (or just want to relive the best moments), you can catch the full event on demand on 𝗖𝗩𝗲𝗻𝘁 right here: https://cvent.me/v4xdAg Spicy Tip: For those on the go, the show will also be available on 𝗬𝗼𝘂𝗧𝘂𝗯𝗲 and all major 𝗽𝗼𝗱𝗰𝗮𝘀𝘁 platforms today (3/31) after 7 PM. 𝗦𝘁𝗮𝘆 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱!  The fun doesn't stop here. Don’t forget to join the 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 to keep up with all our upcoming 𝗟𝗶𝘃𝗲𝘀𝘁𝗿𝗲𝗮𝗺𝘀 and Podcasts, including: -𝗧𝗵𝗲 𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 𝟮𝟬𝘁𝗵 𝗔𝗻𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗿𝘆 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 𝗦𝗲𝗿𝗶𝗲𝘀 -𝗠𝗲𝗻𝘁𝗮𝗹 𝗛𝗲𝗮𝗹𝘁𝗵 𝗔𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀 𝗠𝗼𝗻𝘁𝗵 -𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿 𝗔𝗽𝗽𝗿𝗲𝗰𝗶𝗮𝘁𝗶𝗼𝗻 𝗗𝗮𝘆 -𝗧𝗵𝗲 𝗥𝗼𝗮𝗱 𝘁𝗼 𝗦𝗽𝗶𝗰𝗲𝗪𝗼𝗿𝗹𝗱 https://lnkd.in/eq8FaGJz Don't let your 𝗱𝗮𝘁𝗮 pull a disappearing act—go watch the replay and then 𝗷𝗼𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆! #𝗪𝗼𝗿𝗹𝗱𝗕𝗮𝗰𝗸𝘂𝗽𝗗𝗮𝘆 #𝗦𝗽𝗶𝗰𝗲𝘄𝗼𝗿𝗸𝘀 #𝗦𝘆𝘀𝗔𝗱𝗺𝗶𝗻 #𝗗𝗮𝘁𝗮𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻 #𝗧𝗲𝗰𝗵𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 #𝗦𝗽𝗶𝗰𝗲𝗪𝗼𝗿𝗹𝗱𝟮𝟬𝟮𝟲