OneRail

CapacityConnect™

Instant same-day capacity at national scale

CapacityConnect™ gives shippers fast access to OneRail’s delivery network to fill capacity gaps, handle surges and protect SLAs — without heavy IT lift or multi-year contracts. With broad same-day coverage and 24/7 Exceptions Assist™, you can scale delivery capacity when you need it most.

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Same-Day Capacity

Fast enablement. Fast delivery. Fast resolution.

When demand outpaces your operation, CapacityConnect™ gives you immediate access to dependable same-day last mile delivery so you can close coverage gaps, navigate surges and respond quickly when exceptions threaten SLAs. It’s a triple win: fast time-to-value to protect your customer promises without slowing down your business.

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National Coverage

Massive coverage across one network & all asset types

CapacityConnect™ gives shippers access to a single same-day delivery network with broad reach across urban, suburban and rural markets. With the ability to handle items up to 300 pounds, for destinations up to 65 miles away, the network is built to serve a wider range of delivery needs — without the complexity of managing multiple providers.

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1200+
CARRIERS
12M+
DRIVERS
98.5%
OF U.S. HOMES & BUSINESSES

Exceptions Assist™

Protect customer promises with real-time exception resolution

Same-day delivery does not fail only because of lack of capacity. It fails when delivery exceptions are not resolved quickly enough.

CapacityConnect™ combines access to delivery capacity with built-in Exceptions Assist™ — OneRail’s tech-plus-human solution for handling issues that require human intervention.

From wrong addresses and missing items to late deliveries and customers not at home, Exceptions Assist™ helps resolve delivery problems in real time so they do not turn into missed service commitments. The result is more stable execution, fewer disruptions for store operators and more time for in-store teams to stay focused on customers and operations

More on Exceptions Assist™

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