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Microsoft SQL Management

Accelerating Your Mission‑Critical Applications—Reliably, Every Time

> The reality for most IT teams

Blind Spots Are
Causing Your Apps
To Underperform

When you don’t have full visibility into your SQL environment, issues stay hidden until they begin slowing down the applications your people and customers rely on.

Slow queries, inconsistent SQL performance, unreliable backups and unnoticed security gaps all undermine the stability of your critical business apps. The result? Staff productivity drops, customer interactions become frustrating, and confidence in your brand takes a hit.

And without the right specialists looking beneath the surface, your team is left guessing, reacting and trying to resolve issues with incomplete information. These unseen SQL problems become performance bottlenecks that limit your organisation’s ability to operate efficiently.

Get Full Visibility & Max Performance For Your Business‑Critical Apps

We ensure your mission‑critical business applications run at peak speed and reliability by giving you full visibility into your SQL environment—whether you’re starting from a new build, upgrading, or resolving existing blind spots.

Through proactive monitoring and continuous performance tuning, we surface risks early, remove bottlenecks, and optimise your SQL platform so your most important applications stay fast, resilient and ready to perform.

> Business Outcomes We Deliver

Continuous Performance Tuning

Reliable & Resilient

Security
Insights

Mission-Critical Ready

> Lexel Powered Solutions

Our SQL specialists deliver dependable, high‑quality services that keep your SQL platforms running smoothly. Whatever your environment needs, we provide proven expertise you can rely on.

Assessment – Baseline

A broad engagement that reviews your current Microsoft SQL environment, identifies risks, and provides clear recommendations to strengthen performance, security and resilience. 

Assessment – Security Focus

A deep dive engagement that reviews your current Microsoft SQL security, identifies risks, and provides clear recommendations to strengthen security.

Managed Services for Microsoft SQL

Expert Managed Services for Microsoft SQL including monitoring, alerting, patching, proactive maintenance, performance tuning, and incident support.

Performance Tuning for Microsoft SQL

A deep dive engagement that reviews your Microsoft SQL performance, identifies bottlenecks and causes, and provides clear recommendations to improve performance. 

Design, Migrations & Upgrades
Design and implementation of new or upgraded SQL environments (on‑premises, hybrid or cloud), including full SQL licensing review and optimisation to prevent over‑ or under‑licensing and reduce costs.
SQL High Availability

Expert consulting to design, implement and manage mission‑critical Microsoft High Availability (HA) solutions.

 

Proactive SQL Performance Tuning for your business critical apps

> Lexel Powered Solutions

Why New Zealand Businesses Choose Lexel

Proven Real Outcomes for Mission Critical SQL Platforms

Lexel delivers the reliability and performance that many internal teams or generalist providers struggle to achieve for mission‑critical SQL platforms, backed by decades of experience supporting New Zealand businesses with IT solutions since 1987.

Performance Tuning That Drives Results

We continuously review and tune SQL performance, including working with ISVs to optimise their queries when needed.

Specialist SQL Division with Advanced Tools

Our local dedicated SQL team is made up of specialist DBAs and architects, supported by purpose‑built SQL management tools that provide deeper visibility and smarter optimisation than typical MSP platforms.

Mission Critical Processes

All work follows structured change control and disciplined patching practices designed for high‑reliability environments.

Expert Incident Support

When issues arise, customers gain rapid access to experienced SQL engineers who resolve incidents quickly and minimise impact.

High Availability Expertise

We design, deploy and manage Microsoft SQL High Availability environments, ensuring they deliver the resilience organisations expect.

Cost Savings Through Correct Architecture

Right‑sizing and licensing optimisation often uncover significant savings where environments have been oversized or poorly configured.

> Lexel Powered Solutions

Your Questions, Answered

Do you offer Microsoft SQL Managed Services?

Yes, Lexel offers one of the most mature and comprehensive Microsoft SQL managed services in New Zealand.

What does the Microsoft SQL Managed Service Include?

There is different version of the service, with the core service including:  SQL Service Monitoring, SQL Proactive Maintenance, SQL Patching, SQL Data Snapshots, online reporting updated weekly and SQL Incident Support. Note that any Operating System Managed Services is excluded and available separately.

Do you offer Microsoft SQL Incident Support?

Yes, our standard managed service includes SQL Incident Support.

Do you offer a Microsoft SQL Assessment?

Yes, we offer a Microsoft SQL Assessment as a standalone engagement, otherwise it’s always used as part of the onboarding process for new MS SQL Managed Services customers

Can you help with Microsoft SQL Slow or Irregular Performance?

Yes. Our core Microsoft SQL Managed Service includes proactive management of your SQL environment to help ensure consistent performance (subject to reasonable use). Where this falls outside managed services, performance remediation can also be delivered as a standalone project.

Will you manage Microsoft SQL, when someone else manages the OS and the Environment?

Yes, with caveats.

Do you support MS SQL High Availability?

Yes, we have extensive experience in designing, deploying, managing and supporting Microsoft SQL High Availability including working with key ISV’s for their supportability.

What versions of Microsoft SQL do you Support?

We support Microsoft SQL Server (installed on Windows Server OS) for all Microsoft ‘Supportable’ versions. MS SQL Server can be installed on private servers or Cloud virtual servers such as Azure VSI or AWS VSI. Microsoft Azure SQL (PAAS) is also supported, with some limitations.  

Can you help me with MS SQL Licence Cost Management?

Yes. Lexel can review and size your SQL workloads, comparing to current licence configuration and make recommendations of changes to save upon licence costs.

> Solutions that work

Customer Success Stories

Discover what these iconic customers say about their experience working with Lexel.
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After working with several companies and consultants, we continued to face persistent issues with our SQL Servers; one supporting our warehouse management system, the other serving as a replicated environment for reporting and various other applications.
On a recommendation, we engaged Lexel to audit our servers. Their audit revealed critical issues. Impressed, we subscribed to Lexel’s support services.

Before Lexel, our staff reported “WiFi problems,” which were actually database blocks. Lexel’s optimization resolved these, greatly improving performance.
Lexel is professional, responsive, and a pleasure to work with. They expertly resolve any slowdowns.
We recommend Lexel to anyone managing SQL Servers. Our systems are now more responsive, secure, and efficient.

Philip Seccombe
IT Manager
Cardinal
Ports of Auckland

Lexel has been our SQL consulting and support partner for 8 years, consistently maintaining a stable and efficient SQL environment. A notable example was when they resolved gate operation delays in our core application, significantly increasing truck throughput and reducing traffic disruptions on Tamaki Drive.
We value Lexel’s practical and responsive approach. They provide support and solutions that align with our standards and SQL best practices. Their local presence and understanding of our business needs have been particularly helpful.

Lexel has proven to be a reliable partner, consistently adapting their support to our evolving needs. Their ability to prioritise our concerns and deliver competent technical solutions has made them a trusted partner in our SQL management ecosystem.

We confidently recommend Lexel for their professionalism, responsiveness, and deep understanding of SQL management. They are an excellent choice for any organisation seeking reliable and expert SQL support.

Lajos Varga
Head of Digital Technology
Ports of Auckland
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The Lexel DBA team provided exceptional support during a critical moment. Late on a Friday, we faced urgent database issues requiring an immediate restore. Despite the timing, the team promptly joined a call, assessed the situation, and swiftly resolved the problem. Their professionalism and dedication minimised downtime and ensured continuity in our operations.

Their proactive and hands-on approach stood out. They quickly assessed the situation and began the restore, communicating clearly and ensuring everything was working smoothly.

Overall, the Lexel DBA team’s professionalism, technical expertise, and commitment exceeded our expectations. We highly recommend them for their exceptional support and responsiveness during critical moments.

Neil Gong
Group IT Manager
Airedale Property Trust (APT)

Let’s strengthen your data platform

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