Why product roadmaps should be outcome based not feature-driven We do sprints to ship features, and they don’t always work out. Why? Because features alone don’t move the needle -outcomes do. A practice that I usually follow is to ask myself: What problem are we solving, and how will we measure success?” And that’s how we pivot from feature factories to outcome-driven roadmaps with actionable steps to make it stick. 𝗪𝗵𝘆 𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀 > 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀 Outcome-based roadmaps focus on measurable results (e.g., “Increase free-to-paid conversion by 15%” vs. “Build a pricing calculator”). This shift: - Aligns teams around business goals, not just deliverables. - Empowers creativity (solve the problem, don’t just check a box). - Reduces waste by killing initiatives that don’t drive impact. But how do you actually make this work? Here’s My Practical Playbook 👇🏻 1️⃣ 𝗦𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 “𝗪𝗵𝘆” - Define outcomes tied to business goals: Partner with leadership to align on 1-2 KPIs per quarter (e.g., “Reduce churn by 10%”). - Ask this question: “If we deliver X feature, what outcome does it enable?”. If there’s no clear answer, rethink it. 2️⃣ 𝗕𝗿𝗲𝗮𝗸 𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀 𝗶𝗻𝘁𝗼 𝗘𝘅𝗽𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝘀 Outcomes are broad—break them into testable hypotheses. - Example: To “Increase user engagement by 20%,” run: - A/B test push notification timing. - Pilot a gamified onboarding flow. - Measure DAU/WAU ratios weekly. 3️⃣ 𝗔𝗱𝗼𝗽𝘁 𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀 - OKRs: Link Objectives (outcomes) to Key Results (metrics). - Impact Mapping: Visualize how features connect to goals. - RICE Scoring: Prioritize initiatives by Reach, Impact, Confidence, Effort. 4️⃣ 𝗚𝗲𝘁 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗕𝘂𝘆-𝗜𝗻 - Frame outcomes as ROI: Show how “Reduce support tickets by 25%” cuts costs. - Prototype outcomes first: Share a mock roadmap with leadership, highlighting gaps in current feature-centric plans. 5️⃣ 𝗠𝗲𝗮𝘀𝘂𝗿𝗲, 𝗟𝗲𝗮𝗿𝗻, 𝗜𝘁𝗲𝗿𝗮𝘁𝗲 - Track leading indicators (e.g., user behavior changes) alongside lagging metrics (e.g., revenue). - Celebrate “failures”: Killing a feature that didn’t drive outcomes is a win. 𝟯 𝗧𝗵𝗶𝗻𝗴𝘀 𝘁𝗼 𝗔𝘃𝗼𝗶𝗱 - - Vague outcomes: “Improve UX” → ❌ | “Reduce checkout abandonment by 20%” → ✅. - Overloading the roadmap: Focus on 1-2 outcomes per quarter. - Ignoring feedback loops: Revisit outcomes bi-weekly—adapt as data comes in. This week, try this: Audit your roadmap. For every feature, ask: “What outcome does this serve?” If it’s unclear, reframe it, or cut it. I believe outcome-based roadmaps is a survival tactic. Let’s build products that matter. 👉 How are you bridging the gap between features and impact? Would love to know your process.
Planning Sprints Effectively
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Scrum Masters — if your metrics don't reflect customer reality, you're not measuring progress. You're optimizing the illusion of it. Scrum teams don't get paid to move tickets. They get paid to move the needle. Yet most Scrum Masters still obsess over: 📊 Stories Planned vs. Stories Delivered 📈 Velocity trends 🏁 Burndown charts All of which tell us how busy we are. But not whether we made anything better. 🛑 Velocity target: 100 — met. 🛑 Dashboard: glowing green. 🛑 Team: feeling accomplished. 🛑 Users: Still stuck. So, your team didn't fail the sprint. But the sprint failed the customer. Here's how I think about it instead: ✅ Output = Features shipped, code deployed, hours logged ✅ Outcome = A real user can now do something they couldn't before ✅ Impact = The organization gains when that outcome drives satisfaction, loyalty, or revenue Here's the difference: 🚫 "We completed 48 story points this sprint." (Output) ✅ "80% of users now complete onboarding in under 2 minutes." (Outcome) 📈 "Conversion rates for new users increased by 12%." (Impact) 🚫 "We released 6 new dashboard widgets." (Output) ✅ "Customers are now identifying spending anomalies 40% faster." (Outcome) 📈 "This reduced churn in premium accounts by 18%." (Impact) Scrum without outcome thinking is just sophisticated busyness. 👉 Shift your sprint goals from "story done" to "delivered value." 👉 Measure what users gain, not what you give. 👉 Track progress based on real change not performance theater. Busy teams burn out. Value-focused teams win. #ReTHINKscrum #ScrumMastery Agilemania Agilemania Malaysia
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“We need more accountability.” It’s one of the most common things I hear from fast-growing teams. But often, when I dig deeper, here’s what’s really happening: 🔍 Everyone’s working hard, but no one’s quite sure what they own. 🔍 There’s a vision, but no clear line of sight between day-to-day work and company goals. 🔍 Metrics are (loosely) tracked, but they’re not driving daily decisions or behaviours. If you’re scaling a team and want to build real accountability and not just top-down-pressure and panic (yep we've all been there) here’s a quick checklist to audit your org's operating system and make sure you’re actually designing for accountability: 1. Mission clarity at every level Can each individual, team, and division tell you what their purpose is and how it ladders up to the bigger picture? 2. One objective, one owner Use a clear ownership model to assign each key objective to one person. And yes, please, only ONE name. Because when two people own it…we all assume the other one’s got it covered. 3. Make metrics meaningful If you can't baseline it or track progress, IMO it's not a good metric. Make sure you’re balancing outputs (e.g. product shipped) with leading indicators (e.g. customer feedback). 4. Document your ‘how’ Shared rituals, regularly reviewed cadences, and decision-making forums are what create the rhythm of your organisation, and demonstrate how you get things done on the daily. Write them down, make them accessible, and refer to them regularly. 5. Get out of the way This is probably the most important one, but also the hardest - but you can’t expect people to be accountable if you don’t empower them. Provide systems and support, ensure decision-making happens where the information is, and show your team you trust them to get the job done. Accountability shouldn’t be about more pressure or stress. It should be about clearer focus, better alignment, and meaningful support. When every individual knows where they fit in, what they’re responsible for, and how success is measured, that’s when you’ll be able to shift your worries from ownership to opportunities - and that’s where the real joy and momentum is. Sounds dreamy, right? What’s working (or not working) for your team right now when it comes to ownership and clarity? Drop your tips or questions below 👇 #Scaling #companyOperatingSystem #HighPerformanceTeams ------ Hi 👋 I'm Alicia, co-founder of The Future Kind. We collaborate with founders, C-suite and People Ops leaders to design company operating systems that scale. Want to know more? Follow along or DM me, I love to hear form you. 💌
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I've lost count of how many ineffective sprint reviews I've attended over the years. Often, the meetings focused on justifying the progress made by the team and collecting new stakeholder requests. To help you avoid meetings like this and get the most out of your sprint reviews, I've recorded a new 📽️ YouTube video. In the video, I share the following six tips to fully leverage sprint review meetings as the person in charge of the product: 🎯 𝗕𝗲 𝗖𝗹𝗲𝗮𝗿 𝗼𝗻 𝘁𝗵𝗲 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗢𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀: Use the meeting not only to track product delivery but also to facilitate 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘥𝘪𝘴𝘤𝘰𝘷𝘦𝘳𝘺. 🧡 𝗜𝗻𝘃𝗼𝗹𝘃𝗲 𝘁𝗵𝗲 𝗥𝗶𝗴𝗵𝘁 𝗣𝗲𝗼𝗽𝗹𝗲: Collect feedback from users, customers, and business stakeholders to maximise the chances of offering a successful product. ✂️ 𝗦𝗽𝗹𝗶𝘁 𝘁𝗵𝗲 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗶𝗻𝘁𝗼 𝗧𝘄𝗼 𝗪𝗵𝗲𝗻 𝗡𝗲𝗲𝗱𝗲𝗱: Consider having a meeting with the development team(s) first and then opening it up to the stakeholders. 💡 𝗘𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗯𝘂𝘁 𝗗𝗼𝗻’𝘁 𝗦𝗮𝘆 𝗬𝗲𝘀 𝘁𝗼 𝗘𝘃𝗲𝗿𝘆 𝗜𝗱𝗲𝗮: Use the product strategy and the product goal you've set to determine how to respond to suggestions and requests. 📈 𝗧𝗿𝗮𝗰𝗸 𝘁𝗵𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗣𝗿𝗼𝗴𝗿𝗲𝘀𝘀 to balance meeting the product goal with delivering on time and on budget. 📦 𝗖𝗼𝗻𝘀𝗶𝗱𝗲𝗿 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗻𝗴 𝗨𝘀𝗲𝗿 𝗮𝗻𝗱 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗦𝗲𝗽𝗮𝗿𝗮𝘁𝗲𝗹𝘆: Use a product demo to gather the views of the business stakeholders, and employ usability tests and early releases to collect feedback from users and customers. Hope you'll find the video helpful! Let me know your sprint review questions and experiences in the comments. https://lnkd.in/exDArCn6 #productmanagement #productdiscovery #sprintreview #scrum #agile
How to Leverage the Sprint Review: 6 Tips for Product People
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Your sales team is sprinting. Your marketing team is in a planning cycle. And customer success is in post-sale chaos mode. And somehow, you’re supposed to align all three with “Monday meetings”? GTM doesn’t fail because of bad execution. It fails because no one’s marching to the same beat. Here’s what most orgs get wrong: They treat sales, marketing, and CS like adjacent departments When they actually function like dependent systems. If your sales team learns something in the field and it doesn’t make it into your campaign logic, Your marketing is out of touch. If your CS team sees churn red flags, But your sales team keeps closing misfit accounts. Your pipeline is broken from the inside. You can’t “align” that with a slide deck. Here’s a tactical breakdown of what actually works: 1. Unify Goals > Mirror Metrics If your teams don’t share KPIs, they’ll compete instead of collaborate. - Marketing: MQL to Opportunity Ratio - Sales: Opportunity to Closed-Won - CS: Expansion/Churn tied back to original acquisition source Build a shared scorecard that forces accountability across the funnel. 2. Centralize GTM Ops Ownership Someone needs to be accountable for the operating rhythm itself. That’s where Marketing Ops and RevOps step in. Own the cadence Track system health Identify feedback loops Flag GTM friction before it hits revenue 3. Run GTM Like a Product Create a backlog of GTM experiments → Funnel friction → Content gaps → Win/loss insights → Tool bloat or confusion Sprint. Measure. Ship. Repeat. No one gets to "opt out" of the rhythm just because they're customer-facing or campaign-led. Stop aligning through meetings and start aligning through systems. The rhythm is the strategy. If you can't hear it— You're not really in market. #GTMStrategy #MarketingOps #RevOps #Leadership #CustomerExperience #OperationalExcellence
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Rethinking Story Pointing in Agile SCRUM I've worked with many software development teams using Agile SCRUM, and I’ve often seen the time and energy spent on story pointing spiral out of control. Estimating whether a story is a 1, 3, 5, 8, or 13-point effort can lead to endless debates, I think it's a waste of time. Instead, I've found that simplifying the process makes a huge difference. Here’s what I know works better: Set each story to 1 story point. The goal is to ensure that each story can be completed within a single day. If it’s going to take longer than that, break it down into smaller, 1-point stories. This way, we eliminate the wasted time spent on figuring out point values and avoid subjective estimations. It also makes calculating team velocity straightforward since each story is consistently valued. This method has great benefits: - Focused Delivery: Breaking stories down encourages the team to think in bite-sized, deliverable pieces. Which results in faster code reviews, faster testing, and increases productivity. - Streamlined Planning: Less time debating sizes, more time building, and shorter meetings. - Consistent Velocity Tracking: Easier to measure progress and providing more concrete estimates to stakeholders. For over 10 years, I’ve successfully used this method with teams I’ve led across multiple companies, proving its effectiveness for small, medium, and large-scale projects. What are your thoughts? Have you tried similar approaches?
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"All the Scrum events are planning events" I had some comments on my last post from Michael, David and Edgardo About the "Sprint Planning can be long and tiring" We have all lived long and tiring events Thank you all for your comments You rock! Let me share one way you can reduce Sprint Planning First Let's go back in time Sprint Planning used to have 2 "topics" The What and the How 1. What can be done in this Sprint 2. How will the chosen work get done Some teams may feel that the Product Owner should bring the Sprint Goal Quite understandable, as it was implicitly described in the "What" "The Product Owner discusses the objective that the Sprint should achieve and the Product Backlog items that, if completed in the Sprint, would achieve the Sprint Goal" Fast forward back to the present Now Sprint Planning has 3 "topics" The Why, the What, and the How 1. Why is this Sprint valuable 2. What can be done in this Sprint 3. How will the chosen work get done The Sprint Goal is now defined in the "Why" topic "... The whole Scrum Team then collaborates to define a Sprint Goal that communicates why the Sprint is valuable to stakeholders" The Product Owner brings 3 things 1. The Product Goal 2. Why will the Sprint be valuable to Stakeholders 3. An ordered Product Backlog that supports the Why I have an approach that I designed You may have already done this before It is based on one principle that is not mentioned in Scrum "All the Scrum events are Planning events" Which means you can progressively add items to a Sprint You don't have to fill up the Sprint Backlog I called it Progressive Sprint Planning You progressively add Product Backlog items with full transparency Instead of adding "Transparency" progressively to a Sprint Backlog You Iterate through the "Why" the "What" and the "How" For each Product Backlog Item When you have enough to start the sprint, that is: 1. The Sprint Goal is defined 2. Product Backlog items are transparent on the Why, What and How 3. The initial plan is set, everyone knows what they are doing next and they have enough to last a few days with inspection and adaptation You start the Sprint with room for new work You can pull in new work whenever, just like Kanban signals The Daily Scrum ensures: 1. The next 24 hours is known 2. And enough work rolling for a few days Some would say this is Scrum+Kanban I would say "not yet" As there are other principles But this "way" for me, is what Scrum should be - Empirical - Teams being adaptable - And killing the fixed mindset of rigid Scrum "All the Scrum events are Planning events" Thoughts, questions, challenges, ideas, ahah moments, whatever... I'll see you in the comments! #marcob ----------------- Follow me for more Better Scrum 🔔 Cohorts are starting 29th June, 2nd July and 4th July Progressive Sprint Planning is available in the "Better Scrum Starter Kit"
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Being agile is difficult if a team spends two, three, four or more days manually testing each iteration. When that happens, teams either move to longer sprints or they add testing, hardening or stabilization sprints. Fortunately, there is a simple three-step process you can use to pay down a team’s manual testing debt. ✅ The first step is to stop the bleeding, which means stopping the situation from getting worse. I worked with a team that spent about 50 hours every two-week sprint performing manual testing, essentially the last two days of every sprint. If the team didn’t make a change, the 50 hours would become 55 hours, then 60 hours, and more. As the amount of time spent on manual testing debt climbs, it will be harder to pay it off. It was urgent to stop things from getting worse. To do this, team members looked for easy things to automate. They didn’t need to automate features being added in the current iteration—that could come later. The immediate concern was to stop things from getting worse. ✅ The second step in paying off manual test debt is staying current. This is the critical phase when team members add automated tests for every new feature they add to the product. Team members add to their definition of done that every new feature includes automated tests. Adding automation for each new feature isn’t easy, but it helps that team members were able to improve their test automation skills during the stop-the-bleeding phase. A team can remain in the stay-current phase indefinitely. Although they may still have a lot of debt, things are no longer getting worse. ✅ The final step is paying the debt down. During this catch up phase, team members systematically attack the technical debt. Sometimes this can be difficult, because longstanding debt can be hard to remove. However, even incremental progress will help. After all, the team has stopped the bleeding and is even staying current with automated tests for all new features. They are now moving in the right direction. We would obviously like to see debt paid down quickly, but that isn’t always practical given competing needs for the team’s time. Following these three steps can help reduce its over-reliance on manual testing. https://lnkd.in/gmBjk44y
✂️ Manual Testing as Technical Debt
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Scrum's Dirty Little Secret: The Null Sprint Goal I think Scrum has a dirty little secret hiding in plain sight across the Agile landscape. Most teams don't actually create Sprint Goals. They may say they do. They may even write something in Jira's (oddly hidden) "Sprint Goal" field. Something like: "Complete work in the Sprint Backlog." or... "Complete the work carried over from last sprint." Which isn't a goal. It's a status. A hope. A shrug. Scrum defines the Sprint Goal as the "single objective for the Sprint" - the why behind the work. And it's absolutely, positively mandatory. It's a commitment meant to give teams purpose, clarity, and a shared outcome. So why is it so often Missing in Action? If your team runs 2-week sprints, that's 26 unique sprint goals per year. Twenty-six stepping stones toward your Product Goal. Twenty-six opportunities to focus and deliver something meaningful. That's... work. Planning work. So - many teams skip it altogether. They think the Sprint Goal is implied by the Sprint Backlog. Redundant, really. In those cases, what you find is a system optimized for output, not outcomes. You'll hear: "We just pull the top items from the backlog." "It's hard to write a single Sprint Goal when our work is so varied." "We don't really use the Sprint Goal for anything." But what that really means is these teams plan work. They don't plan purpose. That's the dirty little secret. The absence of a meaningful Sprint Goal isn't a minor Scrum nit. If you don't create Sprint Goals, you're not practicing Scrum. Full stop. It's likely a symptom of a deeper misunderstanding: That Scrum is just a way to organize work, not a framework for empiricism and adaptation. That done items equal value, without verifying outcomes. That velocity is a goal, not just a signal. Scrum without a Sprint Goal is like sprinting without a finish line. You're running - but toward what? Velocity isn't speed. It's speed plus direction. That direction is your Sprint Goal. What does a good Sprint Goal look like? It's not a checklist or backlog summary. It answers the question, "If we accomplish nothing else this sprint, what would still make it valuable?" It gives focus. Creates a decision-making lens. Lets you adapt while moving toward the target. Without clarity, your sprint is just busywork in a timebox. Here's the fix: 1) Start with a Product Goal - if that's unclear, you've already lost the plot. 2) Look at the backlog and ask what outcome you're seeking 3) Write the Sprint Goal as testable intent: "Enable external users to reset their password via email." "Validate the new pricing model with a segment of our users." 4) Use the Sprint Goal during the Daily Scrum to inspect progress toward the goal - not just what work got done. If the team resists, that's not a sign to drop the Sprint Goal. That's a signal that you've uncovered what really needs to be fixed. Stop pretending "do the work" is a goal. The secret's out!
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→ 𝐓𝐡𝐞 𝐇𝐢𝐝𝐝𝐞𝐧 𝐏𝐮𝐥𝐬𝐞 𝐁𝐞𝐡𝐢𝐧𝐝 𝐄𝐯𝐞𝐫𝐲 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐒𝐩𝐫𝐢𝐧𝐭: 𝐉𝐢𝐫𝐚 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 Have you ever wondered why some teams glide through sprints while others struggle to keep pace? The secret often lies in a well-crafted Jira automation workflow - the invisible engine driving efficiency and focus. 𝐇𝐞𝐫𝐞’𝐬 𝐡𝐨𝐰 𝐦𝐚𝐬𝐭𝐞𝐫𝐢𝐧𝐠 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐚𝐭 𝐤𝐞𝐲 𝐬𝐩𝐫𝐢𝐧𝐭 𝐦𝐨𝐦𝐞𝐧𝐭𝐬 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐬 𝐲𝐨𝐮𝐫 𝐚𝐠𝐢𝐥𝐞 𝐠𝐚𝐦𝐞: → 𝐏𝐫𝐞-𝐒𝐩𝐫𝐢𝐧𝐭: 𝐋𝐚𝐲𝐢𝐧𝐠 𝐭𝐡𝐞 𝐅𝐨𝐮𝐧𝐝𝐚𝐭𝐢𝐨𝐧 • Automatically prioritize and assign backlog items. • Notify stakeholders of upcoming sprint goals. • Create and link relevant subtasks to streamline execution. • Set due dates and dependencies with precision. → 𝐒𝐩𝐫𝐢𝐧𝐭 𝐒𝐭𝐚𝐫𝐭: 𝐊𝐢𝐜𝐤𝐨𝐟𝐟 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐂𝐡𝐚𝐨𝐬 • Trigger status updates to "In Progress" for assigned stories. • Send reminders to team members, ensuring everyone is aligned. • Generate sprint burndown reports automatically. • Lock in sprint scope to prevent last-minute scope creep. → 𝐃𝐮𝐫𝐢𝐧𝐠 𝐒𝐩𝐫𝐢𝐧𝐭: 𝐒𝐭𝐚𝐲𝐢𝐧𝐠 𝐀𝐠𝐢𝐥𝐞, 𝐒𝐭𝐚𝐲𝐢𝐧𝐠 𝐎𝐧 𝐓𝐫𝐚𝐜𝐤 • Detect stalled tasks and alert assignees instantly. • Auto-update linked issues when blockers clear. • Sync external tools and calendars seamlessly. • Record daily stand-up notes or reminders without manual input. → 𝐒𝐩𝐫𝐢𝐧𝐭 𝐄𝐧𝐝: 𝐂𝐥𝐨𝐬𝐢𝐧𝐠 𝐭𝐡𝐞 𝐋𝐨𝐨𝐩 𝐒𝐦𝐨𝐨𝐭𝐡𝐥𝐲 • Auto-transition completed tasks to "Done." • Compile sprint review reports and share them with stakeholders. • Reset or archive sprint boards efficiently. • Collect feedback via automated surveys for continuous improvement. Follow Shraddha Sahu for more insights