XT Systems - AI-Powered MSP Automation
AI-Powered MSP Automation Platform

Tell Your AI What to Automate.
Your Tickets Fix Themselves.

Create complex IT automations in plain English. No coding required. AI-powered ticket resolution runs 24/7 across 90+ MSP tools.

90+ Integrations • 67% Ticket Automation Rate • No Coding Required

From Idea to Automation in One Sentence

That's it. No coding. No complex workflows. Just tell it what to do.

Limited founding member pricing ends soon

67%

Tickets Automated

18-25 hrs

Saved per Tech/Week

60 sec

To Create Automation

90+

Deep Integrations

See How Easy It Is to Get Started

Watch our quick registration demo to see just how simple it is to start automating your MSP.

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You Know How to Fix Every Ticket.
Your Tools Should Too.

The Problem

  • Same tickets, same fixes, every single day
  • 3AM calls for password resets and printer issues
  • Complex automation tools that take hours to configure
  • Techs doing repetitive work instead of strategic tasks

The Solution

  • Describe the fix once, AI handles it forever
  • AI techs work 24/7 while you sleep
  • Natural language automation - no coding required
  • Your team focuses on growth, not grunt work

Real Automations from Real MSPs

These automations run hundreds of times per week across our users

Remove software from all clients

Saves 4+ hrs

Automation:

Query endpoints → Schedule uninstall → Email users → Update defaults

New hire onboarding

Saves 45 min

Automation:

Create Azure AD user → Assign M365 license → Add to groups → Email credentials

Printer offline

Saves 20 min

Automation:

Restart spooler → Check driver → Test print → Document fix

Security threat detected

Saves 30 min

Automation:

Isolate endpoint → Create ticket → Document in IT Glue → Notify client

Backup failure alert

Saves 25 min

Automation:

Check Datto status → Retry backup → Create ticket if failed → Email summary

Monthly compliance report

Saves 2+ hrs

Automation:

Query all clients → Check MFA status → Generate PDF → Email to stakeholders

Your Complete IT Command Center

Everything you need built in—not bolted on. One platform to manage it all.

Built-In Ticket System

Full ticketing with AI automation. No external PSA required.

  • • Custom statuses & priorities per company
  • • SLA tracking & escalation rules
  • • AI auto-categorization & routing
  • • Time tracking & billing integration

Asset Management

Documents, inventory, scripts—all with templates and file uploads.

  • • Custom templates for any asset type
  • • File attachments & version history
  • • Link assets to secrets & other assets
  • • Full audit trail on all changes

Secret Management

Encrypted credential storage with expiration tracking.

  • • AES-256 encryption at rest
  • • Automatic expiration alerts
  • • Link secrets to assets & machines
  • • AI can use secrets securely in automations

Contact Management

Centralized contacts with company associations.

  • • Link contacts to companies & tickets
  • • Import from existing PSA/CRM
  • • AI knows who to notify & when
  • • Activity history per contact

AI Remote Control

Rust-based agent for Windows & Linux. Let AI fix issues remotely.

  • • Remote terminal & command execution
  • • Screen capture & UI automation
  • • File upload/download
  • • AI vision for GUI interactions

Multi-Tenant Platform

Invite your team. Share token credits. Manage clients.

  • • Invite unlimited team members
  • • Shared token pool per organization
  • • Per-client data isolation
  • • Role-based permissions

Ask the AI Anything

Real examples of what you can say to your AI assistant

Tickets

"Create a high priority ticket for John Smith about his laptop not booting"

Assets

"Add a new server asset with 32GB RAM, link it to the Azure secret"

Secrets

"Store the new admin password for ClientX, expires in 90 days"

Machines

"Connect to DESKTOP-ABC and check why disk space is low"

Remote

"Take a screenshot of the server and open Task Manager"

Reports

"Show me all open tickets for Acme Corp from this week"

Automation

"Whenever a password reset ticket comes in, generate a temp password and email it"

Integration

"Sync this ticket to ConnectWise and notify the Slack channel"

Connects to Everything You Already Use

90+ integrations out of the box—plus bring your own with our API

RMM & Monitoring

NinjaRMM, Datto RMM, ConnectWise Automate, N-able, and more.

  • Bi-directional sync
  • Real-time alerts
  • Remote script execution

PSA & Ticketing

ConnectWise Manage, Autotask, Halo PSA, Syncro, and more.

  • Ticket sync & creation
  • Time entry automation
  • Configuration import

Security & Backup

SentinelOne, Huntress, CrowdStrike, Veeam, Datto Backup.

  • Threat response automation
  • Backup verification
  • Incident escalation
NinjaRMM
Datto RMM
ConnectWise Automate
N-able
ConnectWise Manage
Autotask
Halo PSA
Syncro
CrowdStrike
SentinelOne
Microsoft Defender
Huntress
Sophos
IT Glue
Hudu
+75 more

MSPs Are Already Saving Hours Daily

"We went from 40+ password reset tickets per week taking 20 minutes each to having them all handled automatically in under 2 minutes. That's 13 hours saved every week on just one automation."

Mike Davis

IT Director, TechCare MSP

52

Hours saved per month

18

Automations created in first week

73%

Reduction in after-hours calls

4.2x

ROI in first month

Common Questions

How long does migration take?

Most MSPs complete their migration in under 30 minutes. Our automated importers handle tickets, contacts, assets, and configurations from all major platforms.

What if the AI makes a mistake?

Every automation has built-in safeguards and logging. The AI asks for confirmation on irreversible actions and logs every step. You maintain full control and can review all actions taken.

Do my techs need to learn to code?

Not at all. Creating automations is as simple as describing what you want in plain English. The AI handles all the technical implementation.

How does the pricing work?

Simple team-based plans starting at $20/month with no hidden costs. Scale up as your team grows with plans for every size. Free $20 trial credit when you sign up.

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Ready to Stop Drowning in Tickets?

See how XT Systems can transform your MSP. Create your first automation in under 60 seconds.

Plans starting at $20/month • Free $20 trial credit

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