Use the human voice helps organisations communicate like humans do: clearly, briefly, creatively.
I’m Giles Turnbull. I can help you:
Email me: giles (at) usethehumanvoice.com
Selected projects:
Editing Emily's book
NHS - Digital Prevention Services
OpenSAFELY website
Blueprint for modern digital government
Bennett Institute
BFI - Inside the archive
Buy my book: The agile comms handbook
“I read Giles’ book and it completely changed my perspective on comms - not just with client communication, but with copywriting as well.” - Shoshanna Berry-Porter
“I’m halfway through finally reading Giles Turnbull’s Agile comms handbook and I really would recommend it to anyone trying to communicate… anything. It’s hilarious, validating and useful. Very useful.” - Lil Patuck
“This week I had the pleasure of working with Giles Turnbull again, as he led a session for our team about how we could do agile comms. For a topic like this, Giles is the person you want facilitating that discussion. He literally wrote the book on it. It’s been the highlight of my week.” - John Peart
“I can highly recommend working with Giles. If you’re considering, don’t hesitate - he is excellent at his craft and a pleasure to work with.” - Abi Freeman
“Giles is fantastic and I would highly recommend his training courses - all teams benefit from open and transparent communications. I learnt a lot from my work with Giles and I am sure your teams would too.” – David Espley
“There have only been a few times in my career when I’ve worked with someone who has changed the way I thought about something - in this case, how to articulate complicated things in simpler terms - so fundamentally.” – Matt Bonetti
“If you need words and/or someone to steer the creation of words, hire Giles soonest. He’s the best.” – Russell Davies
“The great thing about Giles is that he has lasting impact. I still see echoes of Giles in good @gdsteam behaviours years after he left, and the people he worked with have taken those lessons with them even after they moved on as well. A genuinely transformative person.” – Simon Everest
“Giles does words, ideas, teams, culture ++” – Rod McClaren
“Hiring Giles is a good investment, as both I and the I’m A Scientist team would attest.” – Shane McCracken
“Giles is a genius with words, making complicated stuff easy to understand.” – Tom Loosemore
“If you need someone who writes like a dream and who is both brilliant and a complete joy to work with: hire Giles immediately.” – Janet Hughes
“Hire Giles, you won’t regret it. Storyteller, creative leader, gentleman and scholar. He was an essential person in making GDS so famous.” – Tom Dolan
“If I ever get a dog, I’m calling him Giles Turnbull.” – Maggie Mason
Public sector • Defra, London Borough of Hackney, Ministry of Housing, Communities and Local Government, HM Land Registry, Department for Work and Pensions, Department for Education, Essex County Council, Scottish Government, Government of California, Welsh Government Centre for Digital Public Services, Homes England, Irish Health Service Executive, Irish National Screening Service, Sheffield Hallam University, The Open University, Ministry of Justice, Department for Transport, Government Digital Service, Department for Science, Innovation and Technology, Parliamentary Digital Service, NHS England
Private sector • Content Design London, Juno, Bulb, Public Digital, Cydea, Caution Your Blast, Difference Digital, DrDoctor, Panda, AtkinsRéalis, Brink, Nile, Hargreaves Lansdown, Lumino, Digi2al, Financial Times, The Modern House, Cyncly
Non-profit • Doteveryone, Comic Relief, I’m A Scientist, EdTech Hub, UNCDF Policy Accelerator, Citizens Advice, Catalyst, Together for Short Lives, Third Sector Lab, Q at The Health Foundation, Learn by Making, Staatslabor, BBC, BFI, The British Library, Local Government Association, YoungMinds, Energy Systems Catapult, Bennett Institute for Applied Data Science, People United, Compassion in Dying