en flagEN
Start free trial Book a demo
en flagEN
Start free trial Book a demo
Request Demo
Gradient
Gradient

Site Customization

Transform your knowledge base into a natural extension of your brand. Every color, logo, menu, and message can be tailored to your brand identity.

Start free trial
Knowledge Base Customization
Trusted by thousands of businesses across 150+ countries

Landing Page

  • Craft a branded knowledge base homepage that feels like a continuation of your website.
  • Highlight featured content, trending articles, and new releases to accelerate discovery.
  • Deliver first impressions that communicate credibility and polish from the very first view.
Landing Page

Advanced Customization

  • Add your logo, favicon, headers, and footers to align perfectly with your corporate design language.
  • Leverage HTML/CSS to add advanced customization, styling, or interactivity to your knowledge base site.
  • Build trust by making your help site visually consistent across all customer touchpoints.
Advanced Customization

Header/Footer Navigation

  • Add navigation elements like links and social media icons to improve user navigation.
  • Align navigation menus with your website for a seamless browsing experience.
  • Reinforce brand familiarity with consistent structure across your product ecosystem.
Header/Footer Navigation

Customize every detail of your knowledge base

Colour Theme

Colour Theme

  • Configure unique themes for each workspace, product, or language for maximum relevance.
  • Switch instantly between light, dark, or custom palettes to reflect your brand standards.
  • Help readers feel your website touch, no matter where they engage.
Menus

Menus

  • Add flexible single or multi-level menus to guide users to the right resources.
  • Organize content in line with your company’s hierarchy, improving discoverability.
  • Mirror your website’s structure to ensure continuity for customers and employees.
Smart Bars

Smart Bars

  • Communicate promos or feature announcements directly inside your knowledge base.
  • Push critical information like downtime without disrupting the user journey.
  • Turn your knowledge base into a live communication channel.
 

Migrate from generic portals to branded experiences

Without Document360

  • Knowledge bases look like one-size-fits-all portals with no identity.
  • Navigation is rigid and limited, leaving users frustrated and lost.
  • Critical announcements or downtime updates get buried in emails.
  • Branding is fragmented across support touchpoints.

With Document360

  • Every detail from logo to theme reflects your unique brand identity.
  • Menus, headers, and footers guide users seamlessly to the right content.
  • Access alerts and promos directly inside the knowledge base.
  • Unified design reinforces consistency at every customer interaction.
Start Free Trial

Drive strategic outcomes across your organization

 
Technical Writers

Create a knowledge base that doesn’t just inform but also engages, with layouts, themes, and navigation that make your articles more discoverable.

 
Migration Teams

Seamlessly migrate your help content into a branded, user-friendly knowledge base site.

 
Product Managers

Deliver a consistent, branded help experience that improves adoption and reduces friction.

 
Design Teams

Bring your brand to life inside your knowledge base with custom themes, headers, footers, and smart bars, all without compromising usability.

Real rating, from real users

Rating 4.7

>3000 reviews