Profiles

Posted a reply to Add Excerpt in Articles List, on the site WordPress.org Forums:
We have excerpts on search results but not on article list. You might have to…

Posted a reply to How can I password protect this whole thing?, on the site WordPress.org Forums:
BasePress has page specific password protection. But if you wish to put entire KB without…

Posted a reply to Knowledge Base doesn’t include site’s header and nav menu, on the site WordPress.org Forums:
I sincerely apologize. Didn't mean it in dismissive way. English is not my first language…

Posted a reply to User Types, on the site WordPress.org Forums:
BasePress has content restriction feature https://basepresskb.com/docs/knowledge-base/features/content-restriction/ but what you are looking for would probably require…

Posted a reply to Knowledge Base doesn’t include site’s header and nav menu, on the site WordPress.org Forums:
Well, in order to achieve something close to what you want, using the shortcodes in…

Posted a reply to Header, on the site WordPress.org Forums:
That mostly looks like either the image is applied at the child DIV and not…

Posted a reply to Header, on the site WordPress.org Forums:
Please refer to this theme index which also describes what each file does https://basepresskb.com/docs/knowledge-base/basepress-themes/theme-files/ Hope…

Posted a reply to Header, on the site WordPress.org Forums:
I think the major misunderstanding here is that you are placing it as Astra-child theme.…

Posted a reply to Replace “Archives” in the KB title, on the site WordPress.org Forums:
Usually it shows the "Category" name and not archives. Please reach out to us https://basepresskb.com/contact/…

Posted a reply to Non-live search not working, on the site WordPress.org Forums:
This was an issue earlier but in the latest version of the plugin it is…

Posted a reply to Zen Theme showing Large Icons, on the site WordPress.org Forums:
Closing this thread since it is resolved now.

Posted a reply to Single Knowledge Base Mode, on the site WordPress.org Forums:
Gray banner is just a place holder and should work across the knowledge base. It…

Posted a reply to Header, on the site WordPress.org Forums:
When you mention I tried to create a template, as shown in https://basepresskb.com/docs/knowledge-base/basepress-themes/how-to-customize-the-header-and-footer/ but it…

Posted a reply to Stops working, on the site WordPress.org Forums:
That's strange. This seems like a unique situation particular to your website (we haven't received…

Posted a reply to bullets and numbering not showing on front end, on the site WordPress.org Forums:
Just for the record -> Got the URL via support ticket. The problem is coming…

Posted a reply to No answer on my tickets!, on the site WordPress.org Forums:
As of now, we do not have any tickets pending. Did you get resolution to…

Posted a reply to No response after support request – Using Essential version, on the site WordPress.org Forums:
Dave, your issue was regarding the custom code third party site suggested - with regarding…

Posted a reply to bullets and numbering not showing on front end, on the site WordPress.org Forums:
This mostly seems like an issue coming from the parent theme (of some other CSS…

Posted a reply to Conflict with Knowledge Base page, on the site WordPress.org Forums:
Looks like your theme is adding a no sidebar class in the header. Maybe create…

Posted a reply to Conflict with Knowledge Base page, on the site WordPress.org Forums:
Ideally, please select a blank WordPress page with no content to set as homepage for…

Posted a reply to [Knowledge Base documentation & wiki plugin - BasePress Docs] Security Vulnerability, on the site WordPress.org Forums:
As you may have noticed, this vulnerability is already addressed. Anyone else reading this, please…

Posted a reply to Base Press must only be visible to logged in users, on the site WordPress.org Forums:
Please change the settings to "All Pages" in the BasePress settings and you should be…

Posted a reply to Move section to another section as a sub-section, on the site WordPress.org Forums:
Please take a look at this video and you should be able to move section…

Posted a reply to Fatal Error, on the site WordPress.org Forums:
Since then I think you have been able to resolve this? I am visiting the…

Posted a reply to Extend search to pages, on the site WordPress.org Forums:
Not really. BasePress plugin searches only a particular knowledge base you are in.

Posted a reply to How large knowledge can be?, on the site WordPress.org Forums:
There's no limit really. BasePress follows WordPress standards and the articles are created under "post…

Posted a reply to Non live search not working, on the site WordPress.org Forums:
This bug is now resolved. Please update to the latest version of BasePress plugin and…

Posted a reply to Deleting Spam Comments deletes the Full Blog Post!, on the site WordPress.org Forums:
Is this a unique case particular to your website? We are not able to reproduce…

Posted a reply to Non live search not working, on the site WordPress.org Forums:
We are able to reproduce this bug in the latest version. A fix will be…

Posted a reply to Latest Update Crashing, on the site WordPress.org Forums:
This seems to be a unique case particular to your website. Others have not reported…

Posted a reply to Hide sidebar on homepage only, on the site WordPress.org Forums:
CSS could be the best way to attain this. WordPress does assign unique CSS ID…

Posted a reply to not working with Simple WP Membership, on the site WordPress.org Forums:
I am not really sure how to help you with this. Maybe you can use…

Posted a reply to Title shows “Knowledge Base” and not what I set it as, on the site WordPress.org Forums:
May I ask a favor? If you liked our product and support, can you please add…

Posted a reply to Title shows “Knowledge Base” and not what I set it as, on the site WordPress.org Forums:
Are you setting the name at the right place? Ideally, here's where you should set…

Posted a reply to Space between header title and the top of the header, on the site WordPress.org Forums:
The link doesn't exist. That said, you would need some basic CSS knowledge to make…

Posted a reply to Migration, on the site WordPress.org Forums:
BasePress has export settings functionality. But that might be just a limited help. Unfortunately, I…

Posted a reply to knowledge base plugin wordpress category links not working, on the site WordPress.org Forums:
Have you tried disabling other plugins and see what exactly is causing this? Also we…

Posted a reply to Inquiries For The Section Accordion, on the site WordPress.org Forums:
Unfortunately, this is not possible by default. You might need to make code changes for…

Posted a reply to The polylang plugin does not work correctly, on the site WordPress.org Forums:
BasePress follows WordPress standards and just creates a post type in it. Maybe reachout to…

Posted a reply to Icons Manger shows no icons, on the site WordPress.org Forums:
This should not really happen. Please keep a backup and try to latest version. Hopefully,…

Posted a reply to How delete slug “knowledgebase”, on the site WordPress.org Forums:
BasePress adds that as root level, post style taxonomy. It can not be removed.

Posted a reply to Possible to have users, anonymous etc make knowledge-bases on the frontend?, on the site WordPress.org Forums:
No. BasePress follows WordPress standards. And only signed in authors, editors and admin can create…