Update - Investigating: Potential Root Cause is identified, validating a permanent solution. Temporary solution: Suspend one of the IPsec Connectors to stabilize connectivity.
Dec 02, 2025 - 22:11 UTC
Investigating - Investigating Reported Issues of IPsec Connectors (HA/Redundant Setup)
Nov 25, 2025 - 15:13 UTC
CloudConnexa Regions
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Ashburn, Virginia, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Atlanta, Georgia, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Boston, Massachusetts, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Chicago, Illinois, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Columbus, Ohio, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Dallas, Texas, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Kansas City, Missouri, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Los Angeles, California, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Miami, Florida, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Newark, New Jersey, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Portland, Oregon, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region San Jose, California, USA
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Montreal, Canada
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Toronto, Canada
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Vancouver, Canada
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Brussels, Belgium
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Heisinki, Finland
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Paris, France
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Frankfurt, Germany
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Dublin, Ireland
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Milan, Italy
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Amsterdam, Netherlands
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Warsaw, Poland
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Madrid, Spain
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Stockholm, Sweden
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Zurich, Switzerland
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region London, United Kingdom
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Johannesburg, South Africa
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Mumbai, India
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Tel Aviv, Israel
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Tokyo, Japan
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Singapore , Singapore
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region Sydney, Australia
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa - Region São Paulo, Brazil
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa Portal
Operational
90 days ago
100.0
% uptime
Today
Status
Operational
90 days ago
100.0
% uptime
Today
User Management
Operational
90 days ago
100.0
% uptime
Today
Network Management
Operational
90 days ago
100.0
% uptime
Today
Host Management
Operational
90 days ago
100.0
% uptime
Today
Access Management
Operational
90 days ago
100.0
% uptime
Today
Cyber Shield Domain Filtering
Operational
90 days ago
100.0
% uptime
Today
Cyber Shield Traffic Filtering
Operational
90 days ago
100.0
% uptime
Today
Access Visibility
Operational
90 days ago
100.0
% uptime
Today
Audit Log
Operational
90 days ago
100.0
% uptime
Today
Log Streaming
Operational
90 days ago
100.0
% uptime
Today
DNS Log
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa Subscription and Billing Management
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa SSO
Operational
90 days ago
100.0
% uptime
Today
CloudConnexa API
Operational
90 days ago
100.0
% uptime
Today
Access Server Licensing
Operational
90 days ago
100.0
% uptime
Today
Access Server Billing Portal
Operational
90 days ago
100.0
% uptime
Today
Access Server Fixed License Purchase Portal
Operational
90 days ago
100.0
% uptime
Today
Access Server Subscription Licensing
Operational
90 days ago
100.0
% uptime
Today
OpenVPN Access Server AWS Tiered Licensing
Operational
90 days ago
100.0
% uptime
Today
Access Server Software Repository (SW Update)
Operational
90 days ago
100.0
% uptime
Today
OpenVPN.net Website
Operational
90 days ago
100.0
% uptime
Today
OpenVPN Support Portal
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This issue related to the Import Profile via URL functionality in OpenVPN Connect when connecting through CloudConnexa has now been resolved.
If you continue to experience any issues, please reach out to Support. Thank you for your patience.
Dec 19, 12:25 UTC
Monitoring -
A solution has been deployed to address the issue affecting user authentication when connecting through CloudConnexa via the Import Profile via URL functionality in OpenVPN Connect.
We are currently monitoring the situation to ensure service stability and confirm that the issue is fully resolved.
Dec 19, 11:15 UTC
Identified -
The issue has been identified and is isolated to the Import Profile via URL functionality in OpenVPN Connect. This is impacting user authentication when connecting through CloudConnexa.
Other connection methods are not affected. We are currently working on a resolution and will provide further updates as progress is made.
Dec 19, 11:08 UTC
Investigating -
We are investigating reports about issues in User Authentication connecting through CloudConnexa.
Dec 19, 10:28 UTC
Resolved -
São Paulo CloudConnexa Region issue is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Dec 16, 15:26 UTC
Investigating -
We are investigating reports about issues in the São Paulo CloudConnexa Region.
Dec 12, 20:17 UTC