LIVE PERFORMANCE
DASHBOARDS AND
DATA ANALYTICS

BHL offers robust, fully customizable reporting capabilities through a PowerBI workspace. Our platform generates tailored reports from any data entered into the system, providing valuable insights to support decision-making processes.

Our software features live dashboards and data analytics across all modules, granting stakeholders instant access to reports that aid decision-making, support funding requests, and identify service gaps to enhance care.

KEY FEATURES

Real-Time Reports and Dashboards

Administrators gain immediate access to performance data.

Data-Informed Decisions

Helps identify service gaps and continually improve care.

Visualize KPIs

Monitor provider performance and interact with data to analyze trends.

CALL CENTER HUB
CAPABILITIES

BHL provides standard reporting dashboards to kickstart your analytics journey, but the customization possibilities are endless. Tailor the reports using data analytics to best narrate the behavioral health crisis journey. Some of our standard reports include:

Call center metrics
High-risk caller identification and management reporting
Mobile crisis response activity summary
Team performance and resource allocation analytics
Referral volume and service utilization trends

Performance dashboards provide high-priority metrics for all modules in the BHL platform to analyze trends and make improvements to enhance patient care.

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