Empowering Latin America through innovation: Nu highlights at the George UX Conference 2024
At George UX 2024, Nubank explored the role of design in simplifying finance and empowering over 110M customers in Latin America.
Design
Design culture, technology, process, people and learnings. By the design team at Nubank.
DexConf 2024: How UX and AI Are Redefining Digital Design
In-depth discussions on inclusive design, digital accessibility, and the role of generative AI in the tech market.
A dynamic world calls for dynamic Product Teams
Exploring the interplay of Design, Management, and Operations in product innovation
NuStories: Tailoring products for fanatical customers in various countries
The ethos of “solving sharp pains” and staying agile to local needs isn’t just about the now; it’s a legacy
A “Wicked Problem”: UX Research and the continuous search for framing the problem at Nubank
Complexity and importance of understanding the problem, a task often more important than finding a solution.
Designing Shuffle, the internal tool that powers Nubank’s award-winning customer service
A walk-through of the different techniques we used to define and prioritize some of the biggest pain points of our customer support team.
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