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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the high level of customer service they receive, noting the staff's willingness to assist and the team's exceptional human qualities. Consumers consistently highlight the rapid response times and the seamless user experience. People appreciate the easy-to-use website and find the solutions offered to be effective. Reviewers also commend the support team for their knowledge, responsiveness, and genuine eagerness to help, which makes them feel valued and supported. Overall, individuals highly recommend the company for its excellent products and outstanding support.

Based on these reviews

Rated 5 out of 5 stars

I bought the license for Eventin pro and it's a great plugin with lots of features. It also integrates nicely with WooCommerce, the Divi theme and builder. It’s very convenient that you can easily sch... See more

Rated 5 out of 5 stars

We’ve been using WPCafe for a real-world restaurant setup, and overall the plugin is solid, flexible, and well thought out for managing reservations and ordering flows. What really stands out... See more

Rated 5 out of 5 stars

I’ve been using Eventin and Timetics for a couple of years now as my online booking system for live music performances. I am genuinely surprised by how much the software has evolved, offering increasi... See more

Rated 5 out of 5 stars

One of the most critical features we were looking for with a popup builder was something that our VAs could set up without having to train them on WordPress. Poptics nails this by offering a massive... See more

Rated 5 out of 5 stars

Was interested in inquiring about the product for the premium version and the support was very responsive and great. Answered all my questions and was very helpful. So far the plugin seems to function... See more

Rated 5 out of 5 stars

After almost 2 years of using the pro version and even having the pleasure of working with their customer support, I'd like to leave a review. First off, the product is brilliant. It has evolved and i... See more

Rated 5 out of 5 stars

Easy to use. Lightweight. Highly recommended. After replacing our previous event system with EventIn - our art gallery and class website was no longer sluggish! Excellent support and listens to user... See more

Rated 5 out of 5 stars

Eventin and Bookticks - great plugins and fantastic support! We got Eventin Pro licence over a year ago.. And this plugin is honestly awesome! It works very well with woo-commerce, no hustle... See more

Rated 5 out of 5 stars

Hey, I am really surprised by the support I got from the customer support team. They were quick enough to solve my issue during the live chat. Although my issue was a bit tricky. Thumbs up 👍 f... See more

Rated 5 out of 5 stars

While on holiday, one of my clients' websites began experiencing some issues. It is an outdated website, utilizing an old theme. I narrowed it down to a conflict with Eventin, and they graciously went... See more

Rated 5 out of 5 stars

I was having a problem with the newly purchased WPcafé lifetime package, and I was not able to install it. Then, I posted my issue in the WPcafé's chat - support and communicated with Mr. Saiful Alam,... See more

Rated 5 out of 5 stars

I tried out WP Timetics, and I’ve got to say — it’s incredibly smooth and easy to use. The interface is modern, clean, and thoughtfully designed. Big shout-out to the support team, especially Rakib... See more

Rated 5 out of 5 stars

I had tried the demo they offer, but there were many things I wasn't sure I could do, so I contacted them and I got really professional help. Rakibuzzaman Ashik was pacient and he made sure he showed... See more

Rated 5 out of 5 stars
Verified

I am using the pro version of WPcafe for my client restaurant's WordPress website, together with the Gutenberg editor, Woocommerce and WPML. The plugin displays the menu of the restaurant online. Cus... See more

Company replied

Rated 5 out of 5 stars

Arraytics has truly impressed me. their solutions work seamlessly, n their support team is absolutely topnotch. Any time I've had a question or a minor issue, theyve been incredibly responsive, knowle... See more

Rated 5 out of 5 stars

I received excellent support — quick, clear, and very professional. The team helped set up my event page, configured everything perfectly, and made the whole process incredibly smooth. I really apprec... See more

Rated 5 out of 5 stars

Really happy with Eventin. I’d used another ticketing plugin for many years, but it became increasingly unstable. After setting up Eventin and then requiring some support to allow compatibility with m... See more

Rated 5 out of 5 stars

I am building an ecommerce for events. It's really good plugin have all importants things and cheaper then competitors.

Rated 5 out of 5 stars

To be very honest, I have never seen a great support team than Arraytics support team. From the very day i started using the plugins, they have been very helpful on every issues i bring to them and fi... See more

Rated 5 out of 5 stars

Support was amazing had a issue with the plugin that came from there side being the broken template builder but was promised this will be fixed ASAP My Support agent was amazing he addressed all my... See more

Rated 5 out of 5 stars

I have some API issues in my wpcafe wordpress website, I have reached out to them through support and within matter of hours they have resolved my issue. I appreciate the quick and reliable response.

Rated 5 out of 5 stars

Prompt, professional and courteous support, with solutions. The Eventin Wordpress plugin has many great features and makes event engagement and management a breeze. Eventin Pro adds functionality to... See more

Rated 5 out of 5 stars

Wow! I'm so happy to have chosen Eventin plugin, it really helped me and clients a lot. Thanks to Rakibuzzam for his pro-active assistance, he went far and beyond to assist us.

Rated 5 out of 5 stars

Fast response and professional answers — exactly what you expect from a helpdesk. I wish every company worked like this.

Rated 5 out of 5 stars

Great work with the support team especially Rakibuzzaman Ashik. We had a small issue that he walked me through on the chat and waiting very patiently for me to work through it with him. Great Job and... See more

Rated 5 out of 5 stars

The support received has been quick and accurate. Greatly appreciate the assistance.. Rakibuzzaman Ashik has been fantastic to work with!!

Rated 5 out of 5 stars

After a problem, they fixed it withing 24h!!! Great support and service, thank you.

Rated 5 out of 5 stars

Quick responsive and really patient to help me ensure that I got the problem fixed!!

Rated 5 out of 5 stars

I just purchased Agency Mega Bundle and was confused how to get all licenses and downloads, but immediately on chat support, Rakibuzzaman the person guide me whole procedure and I am happy with his su... See more

Rated 5 out of 5 stars

They helped swiftly, in a kind way, and with an answer that just was what I needed. Support as it is meant to be!

Rated 5 out of 5 stars

It looks great up to now. I will come back with a full review once I have used it for some time.

Rated 5 out of 5 stars

I've been using this plugin for a while now and I own several products from this company. They generally respond quickly and help me with all my questions. I will definitely continue buying their prod... See more

Rated 5 out of 5 stars

Shafayat Hossain was extremely helpful to us for our website and went beyond the norm to support and help us with all our questions. Keep up the great work.

Rated 5 out of 5 stars

Exceptional service from Mr. Shafayat Hossain. He provided dedicated, end-to-end support until my eventin plugin was fully configured and operational. Truly committed to customer success!

Rated 5 out of 5 stars

I’ve been using the free version of Eventin on a small WordPress site, and overall I’ve been pleasantly surprised by how much functionality it offers without needing to upgrade. Setting it up was pr... See more

Rated 5 out of 5 stars

Have been searching for an alternative event calendar plugin and happened to come across Eventin. Always scary to try a new plugin but the live support was great, super helpful and keen help resolve a... See more

Rated 5 out of 5 stars

Amazing PlugIn for your Restaurant takeaway Saw on Youtube tried and it is AMAZING, very easy to use and efficient. Less than a week of trying the standard version that is VERY complet I had to get... See more

Rated 5 out of 5 stars

Tried a bunch of other plugins but WP Event Solution is a plugin that truly does everything I wanted. And maybe later expand it to a paid version with WooCommerce. Awesome! Some small issues with the... See more

Rated 5 out of 5 stars

Absolutely fantastic technical support! I had a frustrating issue with a blocked seat in the database, and the engineer resolved it incredibly fast and efficiently. I really appreciate the quick inte... See more

Rated 5 out of 5 stars

First, the plugin itself is an excellent solution to plan, organize and manage events. The pro version brings some good features which enforce the value of the plug in. The support Team is e... See more

Rated 5 out of 5 stars

I had an issue on our website related to one of the plugins. The support team responded quickly and professionally. It turned out that the problem wasn't caused by their plugin, but by another one. Ne... See more

Rated 5 out of 5 stars

Inventing Software Developers went above and beyond from the very start. They’re consistently available, respond quickly, and tackle issues with impressive speed and clarity. Every bug I raised was di... See more

Rated 5 out of 5 stars

Been using this plugin for a couple of weeks now, it's really helpful to organise my events. Support is also great, I had a small compatibility glitch with my site which the support team helped with r... See more

Rated 5 out of 5 stars

I'm building an events management website using EventIn, ThemeWinter. I'm really pushing every bit of functionality to get the most of it. The Arraytics support team have been excellent in respondin... See more

Rated 5 out of 5 stars

Extremely happy to start with Booktics. New features development is happening at a rapid speed. They have some features which even established players have taken long time to developed. Multiple... See more

Rated 5 out of 5 stars
Verified

I am completely satisfied with Arraytics' products. Their support is top-notch; they are always willing to help you at all times. The response times are incredible, and the human quality of the entire... See more

Rated 5 out of 5 stars
Verified

To start with, Eventin is a great calendar and event-management plugin. There are only a few things I would do to improve it. Among the calendar plugin options, it’s one of the very best. Their s... See more

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Company details

  1. Software Company

Written by the company

Arraytics is a leading software development company that specializes in creating cutting-edge WordPress plugins and themes, SaaS solutions, AI applications, and mobile apps. Founded in Bangladesh, Arraytics has been making waves in the tech industry for over a decade, delivering custom software development and web services at competitive prices. Arraytics has many flagship products such as, WP Timetics, Timetics.ai., WPCafe, Eventin, Authorsy, Exhibz, and Cafesio.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

5-star
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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

The ultimate professional booking system for live events

I’ve been using Eventin and Timetics for a couple of years now as my online booking system for live music performances. I am genuinely surprised by how much the software has evolved, offering increasing flexibility and more options over time. The support team has also significantly improved; they manage an impressive volume of requests quickly, resolving every issue and often providing innovative solutions. This partnership has been instrumental in growing my business. I highly recommend it to any organizer looking for professional solutions at a great price point.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful support!

Shafayat Hossain was extremely helpful to us for our website and went beyond the norm to support and help us with all our questions. Keep up the great work.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great support and a very flexible booking plugin

We’ve been using WPCafe for a real-world restaurant setup, and overall the plugin is solid, flexible, and well thought out for managing reservations and ordering flows.

What really stands out is the support team. They were responsive, clear, and genuinely helpful, taking the time to understand our setup instead of giving generic answers. They helped us solve a styling issue with custom CSS quickly and pointed us in the right direction with best practices.

Even when something wasn’t possible out of the box, the communication was transparent and constructive, which is something we really value when working on production websites.

A reliable plugin with a support team that actually cares about solving problems.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great support! Good plugin

Was interested in inquiring about the product for the premium version and the support was very responsive and great. Answered all my questions and was very helpful. So far the plugin seems to function good and has several helpful features including calendar integration, event schedules etc. Thank you.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

I bought the license for Eventin pro…

I bought the license for Eventin pro and it's a great plugin with lots of features. It also integrates nicely with WooCommerce, the Divi theme and builder. It’s very convenient that you can easily schedule recurring events. I initially had some issues with the Dutch translation, but thanks to Saiful everything is now working perfectly.

December 4, 2025
Unprompted review

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