So I want to create another Etsy Seller account but with the same personal details including the same bank account as my first Etsy Seller account, is that legal?

The Ship By Date changed from January 2 to January 1. I didn't think the post office was open today-January 1, but I hurried and packed up my orders anyway. I also checked the USPS website - which also says all the post offices in my area are open today. When I arrived, the desk area was not open to accept my packages. Am I going to get a late shipment in my stats? I did have New Years marked as a holiday because if the post office is not open, I don't ship.

I'm working to close my books for 2025 & noticed a discrepancy with my December statement. Orders which booked on 12/30 (shipped on 12/31) are showing up in the web version but not in the downloaded CSV. The missing order(s) aren't in my January'26 statement.

I am in the usa, been selling on etsy 14 years. A new seller that is from Turkiye copied a bunch of my listings for my custom made bunny hay feeders exactly, pictures, text, etc he just cut and pasted my listings, and he is pretending he has them for sale on his etsy shop! I custom build these things and they are unique, and i dont sell to overseas so i didnt sell any to him either. So people will be buying from him and getting scammed because he has nothing to ship them. I contacted etsy and they wont help. This has been the worst year for scammers trying to take advantage of my shop in my 14 years of selling. Im about ready to give up. Sad Update for everyone. I went ahead with the Dcma copyright infringement report to etsy as everyone advised. Etsy took the scammers listings down, then let them object and then said they could put them back up again! Etsy sent me a notice saying that since the scam seller objected to my claim, there was nothing etsy could do and i would have to sue the scam seller myself. Impossible since they are in Turkiye and i am in the USA and who even has money to do that? So etsy is letting them continue to sell items they dont even have!! And in the past month i have also been targeted by scammers buying my items, waiting until they were delivered, then filing a claim saying they didnt receive them, and etsys AI bot immediately give them there money back even though tracking using etys own usps labels confirms they were delivered!!! The last one i even have the buyer on record right on etsy messages admitting he had received it! (Claimed it was smaller than he thought and said he wanted to return it, i said ok ship it back, and instead he then filed an etsy claim and lied saying he hadnt received it at all and etsy gave him a refund in spite of me showing them the message where he said he had it! (And i now suspect its actually one of the same scammers that got me two other times and he is just using different shipping addresses because the screen name for the buyer is always the same name (kevin), but its shipped to different names and addresses on the east coast. ....i even asked etsy on chat to verify it was safe to ship this last one because the screen name was again from a kevin and they assured me it was….but of course yet again i was scammed). Its like its all run by AI bots now and no human looks at any of these claims!! Its over $700 worth of items this month, and etsy isnt covering them all and has been sucking money out of my account to cover these scam claims! Im afraid to sell anything now! So i give up. After 14 years, and 8,700 sales, and a 5 star seller rating, im closing my store that was my full time job and going to look for a job locally. Best of luck to everyone else, i sure hope this doesnt happen to you!

I notice that the tag line, that is near our shop names on our shop home page, by the star rating, stars, and under the cover photo, is no longer there, in my shop and others' shops either. I do see it in Edit mode, however. This is the short descriptor that Google crawls and is SEO friendly.

Messages are showing incorrectly as unread. The system is not updating some of them. I have one message showing as unread for over 6 months. Every time I check Etsy stats, I'm told I have unread messages. Is there a way I can fix it ?

Hi everyone, I’ve been an Etsy seller since 2021, Now I’m facing a serious issue. my shop has been 'unsearchable' in search results due to a 'system action / risk detection' flag. Even when I run an ad campaign, it brings no results or impressions at all because of this issue. I have contacted support multiple times ( my main Request ID was #22537961) . Today, I was shocked to see it marked as 'complete' in the system, even though my shop is still invisible and the issue is NOT resolved. Every time I reach out, a new ticket is opened instead of fixing the original one. It has been almost a month, and my business is suffering. Is there a moderator who can help escalate this to the specialized team? Or has anyone else dealt with this 'complete' status without an actual fix? Any advice would be appreciated. Thank you!"

Hi all any ideas on releasing a stuck cart? I've deleted cookies and data, also old mail, trash, spam, no help..can't open to delete items out...any help appreciated Gemsbyzoey

Check the date on your dashboard. Mine says January 1st 2025. It changed a few hours ago. Yes, 2025!

I missed getting star seller this time around, but like every time, I have 100% in both messages and on time shipping. I missed the review badge due to a one star review, but the other badges aren't showing. Messages and on time shipping are the 2 of 3 things we can control, and I am really disappointed to not see them. Might they show up later today or is Etsy just not showing them anymore?