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Home › Forums › Support Tickets › Getting a fatal error on attempting to install Pro version
Hi there,
I’ve retried installing the pro version of CJT a few times (the free version worked fine), and the install process gets stuck on the “Add WordPress built-in scripts and styles as CJT Templates so it can be used throught Templates Lookup form” step. The earlier steps occur without issue and the process attempts to resume from the WOrdpress scripts step each time. I’m getting one of two unhandled exceptions:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40 bytes) in /home/content/13/12077913/html/cryptocoin/wp-content/plugins/css-javascript-toolbox/framework/events/wordpress.class.php on line 57
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 20 bytes) in /home/content/13/12077913/html/cryptocoin/wp-content/plugins/css-javascript-toolbox/framework/events/events.class.php on line 140
I’m on shared hosting (godaddy) so I can’t up my memory_limit in php.ini or .htaccess (I tried…).
I’m not running Bulletproof Security either.
Any fix for this one?
Hello!
We’re sorry for the inconvenience issue.
We’re very so for the delay as well.
I understand the issue you’re facing and I aware that you cannot do anything with the host configuration.
This step must be passed or you wouldn’t get all the benefits provided by the PRO edition.
Could you please try to disable all the other plugins so you get some free memory for the Plugin to pass the installation process?
If you still unable to install the Plugin. Could you please provide us (through the private contact form or send mail to [email protected]) WordPress access so we can try to get around.
Hope that helps.
Regards,
AHMeD