"I am experiencing an issue when selecting the bank transfer payment method: it keeps loading for a long time and then shows an error. I am using QloApp 1.7 with PHP 8.3. The language and country settings are correctly configured."

The hosting provider was contacted and clarified that the problem was not their fault.

www.assilatravel.com

ID 1
Currency
Pound ISO code EGP ISO code number 818
EGP Symbol
Exchange rate 1.010000
Currency format x0.000.00
Decimals yes
Spacing yes Enable
yes Enabled

Enable Egypt

link
https://assilatravel.com/en/quick-order

Error
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

Hi everyone,

I’m trying to add interactive 3D room tours (that guests can spin, zoom, and explore) to our QloApps room pages, with an optional “View in AR” button on mobile. The goal is simple: help guests understand layout and finishes before they book—without slowing the site down.

Is there a way to default to a minimum booking of 7 nights for a certain calendar season and daily for the off-season.

Also, is there a way to default the calendar of booking to have the availability to start a booking on a saturday only.

we are a small cottage resort that during our main summer season we only off weekly stays that begin/end on saturdays. We the open up booking to 2 night minimums on the off-seasons.

Thanks,
Rob

Admin login url is too long. How can I short it like ( mywebsite.com/admin ) ?

I’m working with QloApps in an environment where the number of bookings will grow over time.

The existing /api/bookings endpoint works well for basic use cases, but once the dataset grows, pulling the full bookings list repeatedly starts to become expensive. Without server-side filtering, the amount of data transferred grows linearly with the total number of bookings, which becomes inefficient as the system scales.

I looked into adding some simple, read-only filters to the existing /api/bookings endpoint, for example:

check-in date range check-out date range records updated since a given date

The intent was only to reduce how much data is returned, without changing booking data or behaviour in any way.

Native PrestaShop API resources (such as products, orders, and customers) support filtering because they are implemented as standard ObjectModel entities.

The bookings API in QloApps works a bit differently:

it uses WebserviceSpecificManagementBookings it relies on custom SQL and custom rendering it doesn’t behave like a typical ObjectModel-based resource

Because of this, adding filtered output — especially for JSON responses — is difficult to do safely without affecting existing behaviour.

My question

Is there a recommended or supported approach in QloApps for:

reading booking data incrementally? reducing the size of /api/bookings responses for large datasets? applying server-side filters in a way that is safe and upgrade-compatible?

I’d prefer to avoid unsupported customisations if possible.

The Application, which runs in cPanel is now refusing to run in DirectAdmin, but reporting Error 500.

What could be the cause and how can it be resolved?

In controllers/front/OurPropertiesController.php, the code attempts to verify the hotel cover image's existence by fetching the image URL using Tools::file_get_contents(). This check fails on many environments (especially offline/local) even when the image file exists, causing the fallback to the default placeholder (hotel-default-icon.png). This logic makes valid hotel cover images not display on the Our Properties page.

Actual behaviour:
Hotel cover images (that exist on disk and display correctly in admin and on room pages) are replaced with the default placeholder on the frontend list.

Expected behaviour:
The cover image URL should be used directly, just like admin and room pages do, without trying to fetch it over HTTP.

Reproduction steps:

Install QloApps 1.7.x with one or more hotels and associated cover images.

Ensure images exist under:
modules/hotelreservationsystem/views/img/hotel_img/{hotel_id}/{imagefile}.jpg

Ensure the server is fully set up for the production environment, not the dev. I encountered this possibly after making some config changes to harden Apache/PHP. Not sure what exact setting, but the point is that the HTTP check fails. During that time, I also switched locales. The point is I have fully prepared to deploy to production when this occurred. Didn't happen while I was still doing dev work.

Visit /our-properties page.

Images show a placeholder instead of real cover images.

Root cause:
The controller checks image existence with this code:

if ((bool)Tools::file_get_contents($htlImgLink)) { $hotelsInfo[$hotelKey]['image_url'] = $htlImgLink; } else { $hotelsInfo[$hotelKey]['image_url'] = $hotelIconDefault; }

Fetching a URL with file_get_contents() is unreliable and not needed; it often fails under typical server settings.

Fix (example):
Replace the above test with a direct assignment:

$hotelsInfo[$hotelKey]['image_url'] = $this->context->link->getMediaLink( $objHotelImage->getImageLink( $hotel['id_cover_img'], ImageType::getFormatedName('medium') ) );

This matches how images are resolved in other parts of QloApps.

Environment:
QloApps 1.7.0.0 (PrestaShop 1.6-based), offline/local development, caching disabled.

I have solved the issue where the Google maps integration shows a map and when pinned and saved, an error is displayed requiring a longitude value rather than pin. I have patched the controller file.

I am using 1.6.1.23 version of Qloapps. Initially only two payment modules bankwire and cheque were installed. Later I have installed paypal(offered by Qloapps), and razorpay(I created my custom razorpay module). Both installed successfully but for razorpay after adding the configuration details, key id and secret, it is not showing as payment option after checkout. And for the paypal after adding the configuration details I am getting below exception:

695f375d-79a7-4771-a5ef-88f5193a1a7d-image.png

Please how do we additional fields to the customer profile?

Please, how do we change all mentioning of Hotel to Hostel in the Application?

How do we change daily billing to yearly or half yearly?

Thanks

Im not able to extend booking date on the order created

I have created a profile Sales . I have given permission to view only Dashboard . But when i login in as the employee i get message Access Denied

Hi,
I have deployed the app to AWS cloud, EC2 and MySQL RDS.
I have configured the app but I am not able to generate Invoices or able to download Credit Receipts etc.
its always getting timeout.

please help!

New user here - is there a way to auto update iCal files? A hostel booking site has offered to install a book-direct function on their website but need an iCal link?

HI,
I am recently evaluating QloApps for a small hotel.
The Price Model for the Hotel is Per Day Per Heat inclusive of Meals.
If a room Capacity is 2 Adult and 1 Child , and P*P cost is Rs. 1000.00 then total cost should come Rs. 2500.00
Per Room Cost can be defined but I want to define Per Room Per Person. for Child 50% Discount.

Pls guide how can I achieve that.

Thanks in advance.

Hello forum.
I have mounted qloapps on a vps and it works without problems. Then I downloaded the project via sftp and added it to a folder that has git with a link to github, so far so good. Then I change some things in the following files:

in the settings.inc file I changed the connection data for the database based on how I have it in my local database in the .htaccess of my root folder / now I have it like this:
.# Domain: 152.xx.xx.xxx
#Domain: localhost

.# RewriteRule . - [E=REWRITEBASE:/test/qlodev/]
RewriteRule . - [E=REWRITEBASE:/test/qlolocal/]

.# ErrorDocument 404 /test/qlodev/index.php?controller=404
ErrorDocument 404 /test/qlolocal/index.php?controller=404

Why would it be that when I try to start the application I get the following error?

Captura de pantalla 2024-06-19 103607.png

I had to put . (the dot sign) before the # (numeric sign) so that it can be seen in the message, otherwise it shows it in large text and the # is not visible

It is worth saying that I made the backup of my vps database and created it without errors on my local database.

I await your comments so that I can build the application locally and then be able to test it better and personalize it.

Thank you in advance.

Good morning. I just installed this hotel management system for my small hotel. So far, it is good and I learned everything in one day. The only thing is missing is the customer statement that tell you the total payment a customer paid so far. In another word, we have to group all payments made by loyal customers who frequently return to stay at the hotel in one place called customer statement.

Hi is it possible to use the Book Now section as a global search over all Hotels.

We have 3 properties and want that the customers can set a date and see all free rooms of the 3 properties.

Ist it possible?

An can the location search field be hidden? It's confusing i think.

Is it possible to add a service product quantity or price so that is calculated on the booked person's?

We had a towel and bed clothes service. It mus be calculated on the quantity of persons who booked the room.

How to disable the rating when loading a new hotel in version 1.7.0.0