Like many other creatives, I’ve been rather keen to reduce my reliance on Amazon for my income for quite some time now. The adage of “don’t put all of your eggs in one basket” rings true, especially in the current political and economic climate where the whims of a sociopathic man-baby could easily put an author out of pocket or even out of business. So, when I started getting a lot of Facebook ads for a company called Books.By, I decided to take a look.
Books.By claims to have a business model where they effectively dropship POD books direct from your website to your customer. They claim to charge no royalties, so 100% of the sales money, minus print costs, comes straight to the author. A customer buys the book from your website, the order goes to Books.By, they print and deliver it, and then you get paid. This is all allegedly paid for using a subscription model of $200 USD per year, which is supposedly discounted for a limited period to $99. Sounds great, doesn’t it? However, the reality does not seem to match up to the promises made.
Firstly, lets talk about the experience of using their tools. The website looks slick until you actually try to get into it. They have forgone the traditional username / password combo in favour of a “magic link” which they email to you. Well, that’s how it’s supposed to happen. In practice, quite often the email either didn’t arrive or took over an hour to show up. Not the sort of thing you want to contend with when trying to access your dashboards…
The second thing is that there is no transparency about their terms and conditions, pricing structure or… well… anything at all. Even once you manage to get into their systems. It’s all incredibly vague. The same goes for their website. They’ve actually hidden their terms and conditions page, but you can get to it directly. No “About Us” page. No names of the people directly involved.
Anyway, I pushed on and began the process of uploading a book to their portal. This took quite a bit longer than normal because instead of accepting a single PDF of the cover (like every single other POD company does) I had to split it up into three files, for front cover, rear cover and spine. The website validation balked at the files and it took over an hour before I was able to tweak them in photoshop to something that their system felt was acceptable. But I eventually got through their clunky tools and finally made it to the pricing page. And that is when the actual problems became clear.
High Moor, the book I decided to upload to their systems currently retails on Amazon.com for $16.99 in the US for the paperback. This is at a 40% retail discount, so I make about $2.49 before tax for every print copy sold. Amazon actually sell it for $12.99. The costs I was presented by Books.by meant that I would need to sell the book for $16.99 from my website just to break even. Their printing costs were about double what my current print and distribution network charge. Note – I was going to log into their systems to screenshot these prices, but wasn’t able to because their magic link functionality wasn’t working again.
So, realising that this was not in any way financially viable, I cancelled my subscription (this about an hour after taking it out) and emailed them demanding a refund. My email was responded to by an AI chatbot that directed me to a form claiming a “100 day guarantee” where I could “apply” for a refund as long as I’d not actually ordered any books. I duly filled in the form, hit submit and was told it would be dealt with in 3-5 business days.
So I waited. And waited. After a couple of weeks I emailed them again, and AI chatbot helpfully informed me that this was strange, it would raise a support ticket for me, and the team would be in touch in 3-5 working days. So I waited, and waited. And after another week and a half of silence, I emailed in again, only to find the chatbot had reverted to its former state and directed me to the “apply for a refund ” form.
At this point, it’s pretty clear that I’m not getting my money back. It’s $99 USD so it’s not exactly bankrupting me, but it’s still annoying. And more worrying is that these people are bombarding Facebook with ads for their scam service.
I’ve since come across an article written on the Kindlepreneur site, which you can read here >>LINK<<
The big takeaway from that article is that the owner of the site, Ash Davies, also runs a POD company called Tablo Publishing, which has had… let’s say less than stellar reviews.

Oddly enough, I tried to create a listing for Books.By on Trustpilot but for some reason, it spits out an error when I try…
Anyway, this is a warning for anyone who might be taken in by the advertising currently going around social media. This company are not good. It seems to just be a rebrand of Tablo, with all of the same issues facing the users. Avoid them like the plague.









The High Moor saga is one of those rare series where each book is better than the last. Graeme Reynolds is a man who loves his werewolves, but he likes them visceral and dangerous. If you’re tired of teen angst and sexy wolves, this is the series for you. And Blood Moon is the best yet.
ark style very early on: direct and confrontational, with solid, often working-class characterisation and a take-no-prisoners attitude. And it created a highly effective monster for the 1970s and ‘80s, imitated by a host of lesser writers pressing normally innocuous creatures into service as bloodthirsty flesh-eaters.






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