Braze Learning

Unlock the knowledge you need to succeed with Braze and become a leader in customer engagement.

Choose Your Learning Journey

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New to Braze?

Get started with the Braze dashboard through our onboarding courses.

Icon illustration for the use case Reduce Customer Attrition with Early Win-Back Campaigns

Strategy & Use Cases

Go beyond the campaign. Master the customer lifecycle.

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Setup & Integration

Set up for success and master your implementation.

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Get Braze Certified

Validate your Braze expertise and join over 5,000 global customer engagement professionals by earning a Braze certification.

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Browse by Category

Learning Paths

Enhance your skillset with curated course collections organized by role, skill, or channel.

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Courses

Uplevel your customer engagement skillset with our full course catalog.

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Quick Tips

Learn high-impact dashboard tasks in just a few minutes.

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Use Cases

Turn your customer engagement ideas into real business impact with our step-by-step tutorials.

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Live Training

Master powerful Braze features with guidance from our expert trainers.

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Hear From Our Learners

 

 

"Investing in Braze [live training sessions] is a foundational decision we should just make because of the collaboration, inspiration, and all the benefits it brings. There's no downside—it's all upside."

 

James Damaa

Senior Manager - Global Strategic Data Capability

"I was astounded by how well I grasped the Braze platform through their certification process. It was such a stark contrast to my experiences with other platforms, like Salesforce Marketing Cloud. My Braze experience gave me so much confidence as a learner."

 

Carissa Cichacki

Marketing Automation Program Manager

"With Braze Certifications, we’re cutting our new consultant ramp time by 50%, meaning we've shortened the window of how soon we can start driving value for our customers."

 

Michael Burton

CEO

Braze Dashboard Basics
This course will teach you where to find most of the administrative and technical tools you need within the dashboard and how to use them to finish common setup tasks.
English Beginner
[HEADING] Learn by Skill
Master the Braze skills that matter.
Not currently available
Heading
[HEADING] Integrate Braze
Build technical skills to successfully integrate the Braze SDK into your platform, ingest your brand’s essential data, and connect with partner solutions.
FREE
[HEADING] Integrate Braze Into Your Tech Stack
Build technical skills to successfully integrate the Braze SDK into your platform, ingest your brand’s essential data, and connect with partner solutions.
FREE
cta-link-label-See More Setup Courses-link-page-slash-setup-and-integration
Brazeを始めよう:成果を生み出す施策設定の基礎:ライブトレーニング
ライブ形式でBrazeトレーナーからBrazeの施策を始めるための主要機能を学びましょう
FREE
120
Live Training Beginner include-in-search ja 日本語
Dashboard Discovery: 日本語ライブトレーニング(60分)
Brazeのダッシュボードの基本的な使い方をトレーナーから学ぶことができます。
FREE
60
Onboarding Live Training Beginner include-in-search ja 日本語
Get Anonymous Users to Create an Account
Convert anonymous users to known users with your retail brand.
FREE
6
Use Cases English Beginner include-in-search auto-register en-us Engagement Strategy On-Demand Activation Audience & Targeting
[HEADING] Learn by Role
Focused training for your role
FREE
English
Engage and Retain with Personalised Recommendations
Connect users with what they want and need.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Monetization Audience & Targeting
Winback and Sunset Strategies for Lasting Engagement
Reengage users and manage sunsetting with automated Braze workflows.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization Retention
Digital Strategist Bootcamp + 50% off Certification (EN, Virtual)
This 4-hour bootcamp prepares you for the Digital Strategist Certification, with a focus on campaign planning, optimization, and leveraging data for powerful messaging.
FREE
Live Training has-certification Advanced en-us Bootcamps
[HEADING] Discover, Plan, Execute
Get inspired by customer engagement use cases you can implement in Braze. Then, plan your business' top campaigns and strategize the data you'll need to support your engagement goals.
FREE
[HEADING] Become a Braze Certified Practitioner
Learn to use customer data, audience segmentation, campaign creation, and Canvas to enhance customer experiences. Then, put your knowledge to the test by taking our Braze Practitioner certification exam.
FREE
Mensajería multicanal
Impulsa el compromiso del cliente con una estrategia de mensajería multicanal.
20
Beginner include-in-search es Español eLearning
[HEADING] Learn by Channel
Master the messaging channels that Braze powers
FREE
English
Advanced Liquid
Insert dynamic data into your messages using Liquid.
FREE
120
Live Training Advanced include-in-search en-us AI & Personalization
Digital Strategist
Lead engagement data strategy and message optimization efforts that drive business outcomes.
FREE
14 Courses
has-certification Advanced include-in-search en-us
Currents Fundamentals
Leverage Braze Currents for data export and reporting.
FREE
30
English New include-in-search en-us eLearning Reporting & Analytics
Data Essentials Workshop
Unlock the power of Braze data to drive personalised experiences and prepare for your Data Essentials Skills Badge.
FREE
90
Partner Integrations Live Training Beginner en-us Campaigns & Journey Creation Audience & Targeting Testing & Optimization Data Strategy Reporting & Analytics Data Settings remove-from-search
Marketer Playbook
Execute customer engagement use cases as a Braze Marketer.
FREE
30
Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Testing & Optimization Retention Retail & eCommerce Multichannel
Scale Your Email Sends
Conduct effective IP warming for peak sending times.
FREE
20
Email Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Reporting & Analytics Setup
Create a Welcome Journey
Create a welcome journey for a SaaS company.
FREE
10
Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Financial Services
Send an Early Win-Back Campaign
Create a multi-variant early win-back campaign using in-app messages.
FREE
10
Use Cases English Advanced include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Testing & Optimization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
In-App Message Basics
Engage your users directly from your app or website with in-app messages.
FREE
20
Beginner include-in-search en-us On-Demand Activation Audience & Targeting AI & Personalization In-App Message Financial Services
Customer Activation Playbook
Create activation campaigns for your brand based on a library of use case examples.
FREE
20
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retail & eCommerce Financial Services Media & Entertainment
Get Proactive with Predictive Suite
Predict events and effectively capture your users at opportune moments using the Predictive Suite.
FREE
10
Intermediate include-in-search en-us Engagement Strategy On-Demand Audience & Targeting AI & Personalization Testing & Optimization
Retention and Loyalty Playbook
Implement strategies and campaigns to increase customer retention and promote loyalty.
FREE
45
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Fuel Personalized Retail Experiences with Data-Driven Insights
Leverage customer data to create hyper-personalized shopping experiences.
FREE
45
English Beginner New include-in-search en-us Engagement Strategy AI & Personalization Retail & eCommerce
How to Leverage User Updates in Canvas
Leverage the User Update component in Canvas to update a user’s attributes, events, and purchases in their Braze profile.
FREE
4
Intermediate include-in-search auto-register Quick Tips en-us On-Demand Data Settings
User Persona and Lifecycle
Create user personas and segments in Braze.
FREE
45
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Introduction to Canvas
Learn Canvas for best-in-class customer journey orchestration.
FREE
10
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics
Create Product Recommendations Using Catalog Data
Send personalized and detailed product recommendations to customers using Catalog data
FREE
12
Email Use Cases English Advanced include-in-search auto-register en-us On-Demand Campaigns & Journey Creation Retention Retail & eCommerce
Target Lapsing Users with Canvas
Create a journey to target lapsing users with Canvas
FREE
10
Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Campaigns & Journey Creation Retention Retail & eCommerce Financial Services QSR
Data and Technology in Customer Engagement
Leverage data and technology to enhance your customer engagement strategy.
FREE
20
Partner Integrations Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Testing & Optimization Multichannel Data Strategy Reporting & Analytics Data Settings
Email List Hygiene
Learn about the importance of email list hygiene and how to maintain healthy, active recipient lists with Braze.
FREE
20
Email Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retail & eCommerce Financial Services Media & Entertainment QSR Reporting & Analytics
Feature Flag Basics
Launch and optimize features of your app or website through an integrated solution
FREE
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce QSR Setup
The Craft of Customer Engagement
An introduction to customer engagement practices that help your brand build lasting relationships with customers.
FREE
30
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Improve Email Performance
Monitor and respond to email performance data.
FREE
20
Email Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Audience & Targeting Testing & Optimization Retention Retail & eCommerce QSR Reporting & Analytics
Build Custom Landing Pages
Grow your reachable audience with Braze landing pages.
FREE
25
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Retention Landing Pages
Automate Decisioning with Intelligence Suite
Automate decision-making with data-based insights.
FREE
5
Beginner include-in-search en-us Engagement Strategy On-Demand AI & Personalization
Create a Preference Survey Using Canvas and In-App Messages
Build a preference survey to collect user preferences for a travel app.
FREE
7
Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Travel & Hospitality In-App Message
Customer-Centric Retailing to Drive Results
Level-up your retail marketing with a customer-centric strategy.
FREE
30
English Beginner New include-in-search en-us Engagement Strategy Retail & eCommerce
Who is a Braze Marketer?
Understand the role of a Braze Marketer to advance your career and improve your engagement strategies.
FREE
5
include-in-search en-us Engagement Strategy On-Demand
Managing the User Lifecycle with the Braze Web SDK
Programmatically set an external ID and capture user attributes with the Web SDK.
FREE
15
Advanced include-in-search en-us On-Demand Data Settings Setup
Feature Education for Loyalty Program Benefits
Design a customer engagement journey that drives sign-ups for your loyalty program.
FREE
5
Use Cases English Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation In-App Message
Create Back-In-Stock Notifications Using Catalog Data
Leverage Catalog data and user interaction events to subscribe users into back-in-stock notifications.
FREE
12
Use Cases English Advanced include-in-search auto-register en-us On-Demand Monetization Campaigns & Journey Creation Retail & eCommerce
Create Order Confirmations Using Catalog Data
Send personalized order confirmation emails to your customers using catalog data.
FREE
Email Use Cases English Advanced include-in-search auto-register en-us On-Demand Campaigns & Journey Creation Retention Retail & eCommerce
Push Basics
Incorporate push messages into your engagement strategy.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Push Notification
How to use the AI Liquid Assistant for Personalization
Generate and improve Liquid code using the AI Liquid Assistant.
FREE
3
Beginner include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization
Financial Services Playbook
Learn to execute key use cases to drive engagement in the financial services industry.
FREE
45
Use Cases English Beginner Intermediate New include-in-search Campaigns & Journey Creation Audience & Targeting AI & Personalization Financial Services Multichannel
How to Delete a User Profile
Use Braze-to-Braze webhooks (API calls) to delete user profiles from your dashboard.
FREE
9
Advanced include-in-search auto-register Quick Tips en-us On-Demand Audience & Targeting Data Settings
App Download Campaign
Drive mobile app downloads from your web visitors
FREE
8
Use Cases English Intermediate New include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Travel & Hospitality Retail & eCommerce Financial Services Media & Entertainment QSR Landing Pages Multichannel
Nudge to First Transaction
Encourage users to make their first transaction in your finance app.
FREE
7
Email Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization In-App Message Multichannel Push Notification
Customer Engagement with Braze
An introduction to the craft of customer engagement with Braze.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy
Craft Personalized Experiences with AI Item Recommendations
Boost your messaging impact with AI-driven personalization.
FREE
10
Use Cases English Advanced include-in-search auto-register en-us Engagement Strategy On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Retention Retail & eCommerce
Understanding Your Audience
Use lifecycle marketing strategies to understand your customers' needs and experiences and nurture long-term relationships.
FREE
30
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Monetization and Conversion Playbook
Learn how to use Braze to execute monetization strategies
FREE
60
Email Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Testing & Optimization In-App Message QSR Multichannel Push Notification
New Loyalty Member Onboarding
Create loyalty experiences that reward users for the actions they’ve taken.
FREE
5
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Retention Retail & eCommerce QSR Multichannel
Send Price Drop Notifications Using Catalog Data
Send price drop alerts to customers about products they are interested in using Braze Catalog data.
FREE
12
Use Cases English Advanced include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Media & Entertainment Push Notification Data Strategy
Retail & eCommerce Playbook
Execute common Retail & eCommerce use cases in the Braze dashboard.
FREE
45
Use Cases English include-in-search en-us eLearning On-Demand Monetization Retail & eCommerce
Enable Location Opt-In with a Location Permission Primer
Increase location opt-in rates with a primer message.
FREE
4
Use Cases English Beginner include-in-search auto-register en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Audience & Targeting Retail & eCommerce In-App Message
Send Personalized Reports to Demonstrate Brand Value
Send personalized progress reports to showcase brand value and enhance user loyalty.
FREE
10
Email Use Cases English Advanced include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retention Retail & eCommerce
Tailor Your User Experience with Personalized Features
Test and send highly tailored messages using Personalized Features.
FREE
10
Intermediate include-in-search en-us Engagement Strategy On-Demand AI & Personalization Testing & Optimization
Personalized Recommendations with Email
Build personalized emails at scale.
FREE
15
Email Use Cases English Beginner include-in-search en-us eLearning On-Demand Campaigns & Journey Creation
Practitioner Bootcamp + 50% off Certification (EN, Virtual)
Learn the Braze basics of how to ingest data, segment users, build campaigns, and orchestrate multi-step, multi-channel journeys in Canvas Flow. The session concludes with time to attempt your Practitioner Certification at 50% off ($25 USD)!
FREE
180
Live Training has-certification Beginner en-us Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics remove-from-search Bootcamps
How to Localize Emails Using Multi-Language Composition
Localize emails easily using the Multi-Language Composition feature.
FREE
4
Email Intermediate include-in-search auto-register Quick Tips en-us On-Demand Data Settings
Create a LINE Message with Canvas
Learn how to create and send LINE messages using Canvas
FREE
6
Partner Integrations Beginner include-in-search auto-register Quick Tips en-us LINE Engagement Strategy On-Demand Campaigns & Journey Creation
How to Use Canvas Templates
Simplify your journey orchestration with Canvas templates.
FREE
2
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation
How to Use Braze Audience Sync
Extend the reach of your campaigns to many of the top social and advertising technologies.
FREE
4
Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Data Settings
How to Use Link Aliasing in Emails
Create and manage link aliasing in emails.
FREE
5
Email Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting
How to Trigger an IAM From a Push
Launch an in-app message after a user engages with push
FREE
5
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation In-App Message Push Notification
How to Test Custom Event Properties
Test that your event property metadata correctly displays in your message when the desired event is triggered.
FREE
7
Email Intermediate include-in-search auto-register Quick Tips en-us On-Demand Campaigns & Journey Creation Audience & Targeting
How to Import Data Into Catalogs
Import data into Braze Catalogs to power personalized messages.
FREE
4
Beginner include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization Data Settings
Dynamically Personalize Landing Pages with Liquid
Apply Liquid logic to personalize content on landing pages using Braze profile data.
FREE
2
English Beginner New include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand AI & Personalization Landing Pages
How to Set Up a Campaign
Learn the basics campaign setup, delivery, targeting, and conversions.
FREE
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting
How to Create a Push Primer
Learn about push primers and how to craft an in-app message that prompts users to accept push notifications from your brand.
FREE
5
Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Push Notification
Braze MCP Server: Conversational Access to Engagement Data
Unlock AI-generated insights for your Braze campaigns
FREE
3
English Beginner New include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization
How to Use Experiment Paths in Canvas
Use an Experiment Path to test Canvas paths, track engagement, and make decisions about a user's journey.
FREE
4
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation Testing & Optimization
How to Select an Item from a Catalog
Learn how to make Direct Selection and Selections with Braze Catalogs.
FREE
6
Email Intermediate include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization Data Settings
Email Deliverability SOS: How to Respond to Common Issues
Explore common email deliverability issues and learn how to address them.
6
Email Beginner include-in-search en-us On-Demand Setup
How to use In-App Message Templates and the IAM Editor
Create engaging and beautiful in-app experiences.
FREE
5
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation In-App Message
How to Use User Aliases
Track unidentified users across your tech stack.
FREE
5
Advanced include-in-search auto-register Quick Tips en-us On-Demand Data Strategy Data Settings Setup
Practitioner Bootcamp + 50% off Certification (ES, Virtual)
Aprende los fundamentos de Braze para recolectar datos, segmentar usuarios, crear campañas y organizar recorridos multicanal en Canvas Flow. La sesión concluye con tiempo para intentar obtener tu certificación de Profesional en Braze.
FREE
180
Live Training has-certification es Español Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics remove-from-search Bootcamps
Seamless Reengagement with Targeted Reminders
Reengage lapsed users with cross-channel reminders
FREE
60
Onboarding Live Training Beginner include-in-search en-us Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization Retention
Marketer Bootcamp + 50% off Certification (EN, Virtual)
Braze Certified Marketers drive best-in-class customer marketing strategies that shape the complete end-to-end customer journey using Braze. The session concludes with time to attempt your Marketer Certification at 50% off! ($50 USD)
FREE
180
Live Training has-certification Intermediate en-us Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics remove-from-search Bootcamps
Marketer Bootcamp + 50% off Certification (PR, Virtual)
Os profissionais de marketing certificados pela Braze implementam estratégias de marketing de excelência que moldam toda a jornada do cliente, do início ao fim, utilizando a Braze. A sessão termina com um tempo livre para você tentar a sua Certificação de Profissional de Marketing com 50% de desconto! (US$ 50)
FREE
180
Live Training Intermediate Bootcamps
Campaign and Data Planning
Develop and implement a data strategy to run powerful campaigns and analyze performance effectively.
FREE
5 Courses
include-in-search en-us
WhatsApp Fundamentals
Start engaging customer conversations with WhatsApp.
FREE
2 Courses
Beginner include-in-search WhatsApp en-us
Push Fundamentals
Engage users with timely push messages.
FREE
3 Courses
English Beginner include-in-search en-us
Marketer
Master the Braze dashboard with tactical skills in journey orchestration, personalization, multivariate testing, and more.
FREE
11 Courses
English has-certification Intermediate New include-in-search en-us
Master Email Deliverability
Master email deliverability to maintain top-notch email deliverability through onboarding and beyond.
FREE
6 Courses
English has-certification Beginner include-in-search en-us
Practitioner
Everything you need to master the basics of campaign and Canvas setup, journey planning, audience segmentation, data management, and reporting.
FREE
8 Courses
has-certification Beginner include-in-search en-us
Lifecycle Marketing in Financial Services: From Product-Led to Customer-Led
Design and execute customer lifecycle marketing strategies tailored to financial services, shifting from one-time product pushes to ongoing, personalized engagement.
FREE
45
English Beginner New include-in-search Engagement Strategy Audience & Targeting AI & Personalization Financial Services Multichannel
[HEADING] 📊 New! Data Workshop + Free Data Essentials Badge exam
In our newest data workshop, we’ll cover Braze data ingestion, organization, and export to external tools for deeper analysis. We'll also explore best practices for using data efficiently to create personalized, impactful user experiences. Attend a session to receive a code for a free attempt on your <strong>Data Essentials Badge exam</strong>.
FREE
Data-Driven Messaging Strategy
Create a data-driven messaging strategy by leveraging the testing, analytics, and reporting features in Braze.
FREE
4 Courses
Beginner include-in-search en-us
[HEADING] ✨ AI Fundamentals Learning Path
Ready to join the AI conversation? Our brand-new AI Fundamentals Learning Path is built to help you master the core concepts behind this game-changing technology. You’ll learn the what, why, and how of modern AI, so you can leverage these insights to create more impactful customer experiences.
Not currently available
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[HEADING] 🛍️ Customer-Centric Engagement in Your Industry
Now you can access learning content tailored specifically for you! We’re excited to launch two new learning paths for customers in the <strong>Retail</strong> and <strong>Financial Services</strong> verticals. These new paths are designed for the unique challenges and opportunities in your industry. Plus, get a Braze Use Case Playbook to learn top Braze applications for these industries.
Not currently available
Heading
Build a Double Opt-In Flow
Improve engagement with email double-opt in.
FREE
5
Email Use Cases English Beginner include-in-search auto-register en-us Engagement Strategy On-Demand Activation Audience & Targeting
[HEADING] 🔗 The Braze MCP Server
Unlock AI-generated insights for your Braze campaigns using natural language queries. Easily understand performance metrics, optimize strategies, and share findings with your team. The Braze MCP Server, now in beta, connects your data to AI clients like Claude, Cursor, and ChatGPT, enabling seamless analysis and decision-making.
Not currently available
Heading
Customer Activation Playbook
Create activation campaigns for your brand based on a library of use case examples.
20
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retail & eCommerce Financial Services Media & Entertainment
Premium Upselling
Hone in on your user’s reasons for using your product and gradually upsell based on their why.
FREE
5
Use Cases English Advanced include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Customer-Centric Retailing
Level up your retail engagement strategy.
FREE
4 Courses
English Beginner New include-in-search en-us Engagement Strategy Retail & eCommerce
Customer-Centric Transformation for Financial Services
Level up your financial services engagement strategy.
FREE
4 Courses
Beginner New include-in-search Engagement Strategy Campaigns & Journey Creation Audience & Targeting AI & Personalization Financial Services Multichannel
Personalization Essentials
Explore the basics of personalization in Braze and get started with Liquid, Connected Content, and Catalogs.
FREE
120
Live Training Beginner include-in-search en-us Activation AI & Personalization Retention
[HEADING] Certification Bootcamps
Join a bootcamp & <strong>save 50% on your certification</strong>.
FREE
SMS Messaging with Braze
Learn how to send and receive text messages from customers in an effective, informative, and compliant manner.
FREE
90
Live Training English Beginner include-in-search en-us Campaigns & Journey Creation Reporting & Analytics SMS, MMS & RCS
How To Send an RCS
Create an RCS message campaign in Braze
FREE
5
English Beginner New include-in-search auto-register Quick Tips en-us On-Demand Setup SMS, MMS & RCS
[HEADING] Get Started With Braze Live Training
Acquire the skills needed to navigate Braze confidently through this collection of live training sessions. Learn the fundamentals of the Braze dashboard, then, tailor your learning with use case sessions focusing on activation, retention, winback, and more.
Not currently available
cta-link-label-View Live Training Calendar-link-calendar
[CALLOUT] Practitioner Learning Path
Master the basics and get certified. | [Get Started](/path/braze-practitioner) | live-training
FREE
[HEADING] What's new with Braze | On-demand
Stay up-to-date on the latest Braze product releases to elevate your customer engagement efforts and maximize value for your brand.
FREE
[HEADING] Deepen your Braze expertise | On-demand
Unlock new customer engagement opportunities and enhance your product expertise by leveraging key Braze features.
FREE
Retention and Loyalty Playbook
Implement strategies and campaigns to increase customer retention and promote loyalty.
45
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Advanced Liquid Live Training Companion
Resources for the Advanced Liquid Live Training Course
FREE
English Beginner include-in-search
Practitioner Bootcamp + 100% off Certification (PR, Virtual)
O bootcamp é ideal tanto para quem está começando a usar a Braze quanto para quem deseja reforçar seus conhecimentos fundamentais.
FREE
180
Live Training has-certification Português pt-br
Marketer Bootcamp + 50% off Certification (ES, Virtual)
Domina el panel de Braze con habilidades tácticas en orquestación de recorridos, personalización, pruebas multivariantes y mucho más.
FREE
180
Live Training has-certification Intermediate es Español
[HEADING] Upcoming live webinars and events
Join us live for insightful conversations and a chance to ask questions to Braze experts.
FREE
[HEADING] Connect and learn with community webinars | On-demand
Watch our exclusive selection of customer webinars and gain valuable insights from the Braze community.
FREE
[HEADING] Getting Started?
Kick start your customer engagement work with our foundational learning paths. Learn all the essential skills and use cases to craft impactful customer journeys and prep for the Customer Engagement Skills Badge and Braze Practitioner Certification Exam.
FREE
English
AI Fundamentals
Learn the fundamental concepts of how machine learning works.
FREE
4 Courses
English has-certification New include-in-search en-us AI & Personalization
Monetization and Conversion Playbook
Learn how to use Braze to execute monetization strategies
60
Email Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Testing & Optimization In-App Message QSR Multichannel Push Notification
Customer Engagement
Craft customer-centric journeys that foster engagement and loyalty with a use case playbook.
FREE
7 Courses
has-certification include-in-search en-us
Braze Tech Stack Integration
Enrich Braze and your technology ecosystem by connecting them together.
FREE
4 Courses
English Beginner include-in-search en-us
[HEADING] Playbooks
Not sure where to start? Our curated Playbooks guide you through relevant customer engagement use cases for your business goals or industry.
FREE
Machine Learning Fundamentals
Learn about the key subtypes of machine learning
FREE
30
English Beginner include-in-search en-us AI & Personalization
[HEADING] New on Braze Learning: eCommerce Playbook!
Learn to create high-impact eCommerce messaging campaigns, including abandoned cart and order confirmation, using the new Braze eCommerce-specific Canvas and email templates.
FREE
cta-link-label-See More Use Cases-link-page-slash-use-cases
캠페인 설정
Braze로 타겟팅 메시징 캠페인을 생성합니다.
15
Beginner include-in-search ko 한국어 Engagement Strategy On-Demand Campaigns & Journey Creation
Configuração de campanhas
Criar campanhas de mensagens direcionadas com a Braze
15
Beginner include-in-search Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation
Configuración de la campaña
Cree campañas de mensajería dirigidas con Braze
15
Beginner include-in-search es Español Engagement Strategy On-Demand Campaigns & Journey Creation
캔버스 플로우 소개
10
Beginner ko 한국어 Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
대시보드 설정
시작할 때 Braze로 주요 대시보드 관리 작업을 수행하세요.
30
Beginner ko 한국어 On-Demand Setup remove-from-search
세분화의 기초
세분화를 통해 적절한 오디언스 타겟팅
20
Beginner ko 한국어 Engagement Strategy On-Demand Audience & Targeting remove-from-search
크로스채널 메시징
크로스채널 메시징 전략으로 고객 참여를 높이세요.
20
Beginner ko 한국어 Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
クロスチャネルメッセージング
クロスチャネルメッセージング戦略でカスタマーエンゲージメントを強化します。
20
Beginner ja 日本語 Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
Braze 보고 및 분석 소개
Braze 대시보드에서 데이터 분석에 접근하고 평가합니다.
20
Beginner ko 한국어 On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Braze 데이터 기초
Braze에서 데이터 사용하기에 대한 소개
15
Beginner ko 한국어 On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Braze를 통한 고객 참여
Braze에서의 고객 참여 기술을 소개합니다.
15
Beginner ko 한국어 Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Braze を使用したカスタマーエンゲージメント
Braze を使用したカスタマーエンゲージメント技術の紹介。
15
Beginner ja 日本語 Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Brazeのレポートと分析の紹介
Braze分析とレポート機能を活用して、メッセージング戦略を最適化する方法を学びます。
20
Beginner ja 日本語 On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Braze データの基本
Braze でのデータ使用の概要
15
Beginner ja 日本語 On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Compromiso del cliente con Braze
Una introducción al arte del compromiso con el cliente con Braze.
15
Beginner es Español Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Conceptos básicos de datos de Braze
Una introducción al uso de datos con Braze
15
Beginner es Español On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Conceptos básicos de segmentación
Dirigirse al público adecuado con la segmentación
20
Beginner es Español Engagement Strategy On-Demand Audience & Targeting remove-from-search
Configuração do dashboard
Execute as principais tarefas de administração do dashboard quando começar a usar a Braze
30
Beginner Português pt-br On-Demand Setup remove-from-search
Configuración del dashboard
Realiza las tareas clave de administración del dashboard a medida que comiences a usar Braze.
30
Beginner es Español On-Demand Setup remove-from-search
Engajamento do Cliente com a Braze
Uma introdução à arte do engajamento do cliente com a Braze
15
Beginner Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Envio de mensagens multicanal
Aumente o engajamento do cliente com uma estratégia de envio de mensagens multicanal
20
Beginner Português pt-br Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
Introdução ao Canvas Flow
Aprenda a usar os canvas para obter a melhor orquestração de jornada do cliente da categoria
10
Beginner Português pt-br Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
Introdução relatórios e análises de dados na Braze
Acesse e avalie a análise de dados no dashboard da Braze
20
Beginner Português pt-br On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Introducción a Canvas Flow
Aprende a usar Canvas para orquestar el mejor recorrido del cliente.
10
Beginner es Español Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
Introducción a los informes y análisis de Braze
Accede y evalúa el análisis de datos en el panel de Braze.
20
Beginner es Español On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
[CALLOUT] Customer Engagement with Braze
Learn to guide your users through customer-centered journeys. | [Get Started](/customer-engagement-with-braze) | live-training
FREE
Noções básicas de dados da Braze
Uma introdução ao uso de dados com a Braze
15
Beginner Português pt-br On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Noções básicas de segmentação
Direcione seus esforços para o público certo com a segmentação
20
Beginner Português pt-br Engagement Strategy On-Demand Audience & Targeting remove-from-search
[HEADING] Discover Use Cases
These microlearning experiences walk you through how to build popular campaigns and customer journeys in the Braze dashboard in 10 minutes or less.
FREE
cta-link-label-See More Use Cases-link-page-slash-use-cases
セグメンテーションの基本
セグメンテーションで適切なオーディエンスにターゲットを絞る
20
Beginner ja 日本語 Engagement Strategy On-Demand Audience & Targeting remove-from-search
Technical Architect
Design and implement technical solutions for a Braze integration that align with your brand's customer engagement goals.
FREE
11 Courses
has-certification Advanced include-in-search en-us
Developer
Build technical knowledge and skills for successful data ingestion and message channel integration with Braze.
FREE
4 Courses
has-certification Intermediate include-in-search en-us
Journey Orchestration with Canvas
Master the art of customer engagement with our flagship tool, Canvas.
FREE
3 Courses
Beginner include-in-search en-us
[HEADING] Plan Your Strategy
Create compelling user journeys and build towards meaningful moments for your customers.
FREE
キャンバスフローの概要
クラス最高のカスタマージャーニーオーケストレーションのためのキャンバスについて説明します。
10
Beginner ja 日本語 Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
ダッシュボードの設定
Braze の使用を開始するときに、主要なダッシュボード管理タスクを実行します。
30
Beginner ja 日本語 On-Demand Setup remove-from-search
キャンペーンの設定
Braze でターゲットを絞ったメッセージングキャンペーンを展開する
15
Beginner include-in-search ja 日本語 Engagement Strategy On-Demand Campaigns & Journey Creation
[HEADING] Technical Integrations
Integrate seamlessly with leading platforms to enrich your data and enhance your workflows.
FREE
Customer Engagement with Braze
An introduction to the craft of customer engagement with Braze.
15
Beginner en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
[HEADING] Workspace and Channel Setup
Your essential guide to navigating the dashboard and enabling your first communication channels.
FREE
A/B and Multivariate Testing
Enhance messaging performance by successfully setting up multivariate tests.
FREE
35
Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation AI & Personalization Testing & Optimization Retention Multichannel
Anonymous Users
Learn about anonymous users and their business value.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Audience & Targeting Multichannel
Braze Data Basics
An introduction to using data with Braze
FREE
15
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup
Braze Data Basics
An introduction to using data with Braze
15
Beginner en-us On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings remove-from-search
Braze Technical Stack and Alloy Partners
Boost efficiency and impact with a well-designed tech stack.
FREE
15
Partner Integrations Beginner include-in-search en-us On-Demand
Campaign Planning
Identify your brand's key use cases and the data needed to support them.
FREE
10
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Campaign Setup
Understand delivery, targeting and conversion tracking in your campaigns.
15
Beginner en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Canvas Flow Migration
Migrate existing Canvases to Canvas Flow
FREE
20 min
Intermediate include-in-search en-us On-Demand Campaigns & Journey Creation
Cloud Data Ingestion
Power Braze with data from your cloud.
FREE
15
Advanced include-in-search en-us On-Demand Data Strategy Reporting & Analytics Data Settings Setup
Configuration de la campagne
Créez des campagnes de communication ciblées avec Braze.
FREE
15
Beginner include-in-search Français fr Engagement Strategy On-Demand Campaigns & Journey Creation
Configuration du tableau de bord
Effectuez les tâches clés d’administration du tableau de bord lorsque vous démarrez avec Braze.
30
Beginner Français fr On-Demand Setup remove-from-search
Continue Your Streak Messaging
Engage users with continuous streak messaging.
FREE
10
Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Retention Multichannel
Create Booking Reminders in Canvas Using Personalized Delays
Create a booking reminder journey using the personalized delay step
FREE
Email Advanced include-in-search auto-register Quick Tips en-us On-Demand Monetization Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Push Notification Data Strategy Data Settings
Create Customer Journeys with Canvas
This course offers a self-paced alternative to the Experience Orchestration with Canvas Flow live training course.
FREE
45
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Creating Dynamic Messages with Catalogs
Send dynamic and personalized messages to your customers using Braze catalogs.
FREE
50
Intermediate include-in-search en-us On-Demand AI & Personalization Data Settings Setup
How to Create a Catalog Call
Add a Catalog call to your messages for dynamic item recommendations.
FREE
3
Email Beginner include-in-search auto-register Quick Tips en-us On-Demand AI & Personalization Data Settings Setup
Dynamic Data Display With Liquid
Learn how to use Liquid tags to dynamically display and manipulate data in your message campaigns.
FREE
60
Intermediate include-in-search en-us On-Demand AI & Personalization
Banner Basics
Create persistent, personalized in-product experiences seamlessly with Braze Banners.
FREE
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Banner
Export Your Braze Data
Export data from the Braze platform.
FREE
20
Intermediate include-in-search en-us On-Demand Reporting & Analytics Data Settings
Holiday Email Deliverability
Ensure your emails land in a user's inbox this holiday season.
FREE
10
Email Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Retail & eCommerce
How to Build Segments for Historical Reporting
Unlock insights about your audience segments.
FREE
5
Beginner include-in-search auto-register Quick Tips en-us On-Demand Audience & Targeting Data Strategy Reporting & Analytics
Initializing the Braze Web SDK
Take the first steps to initialize the Web SDK
FREE
10
Beginner include-in-search en-us On-Demand Data Strategy Data Settings Setup
Introduction à Canvas Flow
10
Beginner Français fr Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
Introduction au reporting et aux analyses dans Braze
Accédez aux analyses de données et exploitez-les dans le tableau de bord de Braze.
20
Beginner Français fr On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Introduction to Braze Reporting and Analytics
Access and evaluate data analytics in the Braze dashboard.
20
Beginner en-us On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics remove-from-search
Introduction to the Web SDK Developer Series
Set up a React App that you will add code to while exploring important Web SDK concepts.
FREE
10
Advanced include-in-search en-us On-Demand Setup
L'engagement client avec Braze
Une introduction à l'art de l'engagement client avec Braze.
15
Beginner Français fr Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy remove-from-search
Messagerie cross-canal
Stimulez l'engagement client grâce à une stratégie de communication cross-canal.
20
Beginner Français fr Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
Get Started with Braze: Live Training Path
Designed to equip new Braze users with foundational knowledge and practical skills through live training sessions.
FREE
5 Courses
English Beginner include-in-search en-us
Notions de base sur les données Braze
Une introduction à l'utilisation des données avec Braze
15
Beginner Français fr On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup remove-from-search
Principes de base de la segmentation
Cibler la bonne audience grâce à la segmentation
20
Beginner Français fr Engagement Strategy On-Demand Audience & Targeting remove-from-search
Segmentation Basics
Target the right audience with segmentation
20
Beginner en-us Engagement Strategy On-Demand Audience & Targeting remove-from-search
Sending Content Cards with the Web SDK
Send content cards through a standard or custom feed with the Web SDK
FREE
15
Advanced include-in-search en-us On-Demand Setup Content Card
Sending In-App Messages with the Web SDK
Configure in-app messages with the Web SDK
FREE
15
Advanced include-in-search en-us On-Demand In-App Message Setup
SMS Fundamentals
Send effective and compliant text messages
FREE
2 Courses
Beginner include-in-search en-us
Zero-copy Segmentation: How to use CDI Segments
Segment users with data stored outside of Braze.
FREE
5
Intermediate include-in-search auto-register Quick Tips en-us On-Demand Audience & Targeting
Connected Content
In this live training course, you'll learn to boost customer engagement and conversions with Connected Content.
FREE
90
Partner Integrations Live Training Advanced include-in-search en-us AI & Personalization
Email Messaging with Braze
Discover the essentials of email marketing with Braze.
FREE
120
Email Live Training Advanced include-in-search en-us Campaigns & Journey Creation
Introduction to Liquid
Begin your personalization journey with our Introduction to Liquid course.
FREE
90
Live Training Beginner include-in-search en-us AI & Personalization
Driving First Transactions
Build a real-world Canvas to drive user interactions.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Monetization Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization
Segmentation: 日本語ライブトレーニング(90分)
Brazeでセグメントを作成しターゲティングする方法を学びます。
FREE
90
Onboarding Live Training Beginner include-in-search ja 日本語 Audience & Targeting
Foundations for Effective Campaigns
Learn core Braze features with a live Braze trainer.
FREE
120
Onboarding Live Training Beginner include-in-search en-us Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics
Create a Geofence
Use geofences to trigger location-based marketing campaigns.
FREE
25
Intermediate include-in-search en-us Engagement Strategy On-Demand Audience & Targeting Retention
Liquid Fundamentals
Learn the basics of dynamic personalization and strategies for creating more tailored customer engagements.
FREE
15
Beginner en-us On-Demand AI & Personalization remove-from-search
Data Planning
Identify the required campaign data and strategize how to integrate it into Braze.
FREE
15
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Data Strategy
Dashboard Setup
Perform key dashboard administration tasks as you get started with Braze.
FREE
30
Beginner include-in-search en-us On-Demand Setup
Implementing Web Push
Implement push functionality in the Web SDK
FREE
15
Intermediate include-in-search en-us On-Demand Push Notification Setup
Report and Monitor Success in Braze
Share your marketing success with Braze Report and Dashboard Builder.
FREE
Intermediate include-in-search en-us On-Demand Reporting & Analytics
User Journey Mapping with Meaningful Moments
Design action-driven customer journeys and meaningful moments.
FREE
30
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
How to Navigate the Braze Dashboard
Find your way around Braze with confidence.
FREE
3
Beginner include-in-search auto-register Quick Tips en-us On-Demand
Personalize Your Messages With Liquid
Learn how to use Liquid to dynamically insert personalized data into your message.
FREE
50
Beginner include-in-search en-us On-Demand AI & Personalization
Snowflake Data Sharing
Take charge of your data with Snowflake Data Sharing.
FREE
10
Intermediate include-in-search en-us On-Demand Reporting & Analytics
Reinforcement Learning Fundamentals
Understand how decisioning agents learn and make decisions
FREE
20
English Beginner include-in-search en-us AI & Personalization
Personalize Product Promotions with Catalogs
Improve your promotional messaging by inserting dynamic product information.
FREE
10
Use Cases English Advanced include-in-search auto-register en-us On-Demand Monetization Campaigns & Journey Creation
Integrate LINE with Braze
Learn how to configure and connect your LINE channel to Braze.
FREE
6
Beginner include-in-search auto-register Quick Tips en-us LINE On-Demand Setup
Segmentation Basics
Target the right audience with segmentation
FREE
20
Beginner include-in-search en-us Engagement Strategy On-Demand Audience & Targeting
Content Card Basics
Power a personal inbox for every customer using Braze Content Cards.
FREE
20
Beginner include-in-search en-us Engagement Strategy On-Demand Content Card
REST API Basics
Connect to Braze with our REST API.
FREE
30
Partner Integrations Onboarding include-in-search en-us On-Demand Data Strategy Data Settings Setup
Testing and Troubleshooting
Test and troubleshoot your SDK integration.
FREE
45
Advanced include-in-search en-us On-Demand Data Strategy Data Settings Setup
Braze Messaging Channel Basics
Learn about key messaging channels in Braze.
FREE
30
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Multichannel
Dashboard Setup
Perform key dashboard administration tasks as you get started with Braze.
30
Beginner en-us On-Demand Setup remove-from-search
Experience Orchestration with Canvas Flow
Strategize, build, and execute different journeys within a user lifecycle.
FREE
90
Live Training Intermediate include-in-search en-us Campaigns & Journey Creation Testing & Optimization
Data and Technology in Customer Engagement
Leverage data and technology to enhance your customer engagement strategy.
20
Partner Integrations Beginner en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Testing & Optimization Multichannel Data Strategy Reporting & Analytics Data Settings
Cross-Channel Messaging
Boost customer engagement with a cross-channel messaging strategy.
20
Beginner en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel remove-from-search
The Craft of Customer Engagement
Create meaningful conversations that boost retention and growth.
30
Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel remove-from-search
Understanding Your Audience
Use lifecycle marketing to understand customer needs and nurture long-term relationships.
30
Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel remove-from-search
Web Developer
Dive into the Braze Web SDK through a practice integration tutorial
FREE
9 Courses
Intermediate include-in-search en-us
Email Composition Fundamentals
Learn to efficiently compose emails in Braze.
FREE
4 Courses
Beginner include-in-search en-us
Dynamic Personalization With Liquid
Create dynamic and personalized messaging experiences with Liquid.
FREE
3 Courses
English New include-in-search en-us
Optimizing Your Messages
Maximize ROI by optimizing your message engagement.
FREE
30
Intermediate include-in-search en-us Engagement Strategy On-Demand Testing & Optimization Reporting & Analytics
Introduction to the Analytics Dashboard
Assess channel and engagement insights using the Analytics Dashboard.
FREE
20
Beginner include-in-search en-us On-Demand Reporting & Analytics
Messaging Integration Basics
Add Braze messaging channels with the SDK.
FREE
40
Beginner include-in-search en-us On-Demand In-App Message Push Notification Data Settings Setup Content Card
SMS Fundamentals
Learn the basics of text messaging as a consumer engagement channel.
FREE
30
English Beginner include-in-search en-us On-Demand Setup SMS, MMS & RCS
Send Messages with WhatsApp
Build dynamic, interactive conversations with WhatsApp.
FREE
60
Intermediate include-in-search WhatsApp en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Multichannel Reporting & Analytics
Admin & Dashboard Management
Manage user access for your organization and implement best practices for dashboard maintenance.
FREE
10
Beginner include-in-search en-us On-Demand Data Settings Setup
Target Users with Segment Extensions and Frequency Caps
Refine your audience using segment extensions and frequency capping.
FREE
20
Intermediate include-in-search en-us Engagement Strategy On-Demand Audience & Targeting
Convert Seasonal Users with Personalized Paths
Create a campaign that encourages seasonal users to become active with your brand year-round
FREE
10
Use Cases English Intermediate include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Travel & Hospitality AI & Personalization
Cross-Channel Messaging
Boost customer engagement with a cross-channel messaging strategy.
FREE
20
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel
Campaign Setup
Understand delivery, targeting and conversion tracking in your campaigns.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Grow Your Audience with Landing Pages
Build a landing page to grow your email subscriber list.
FREE
7
Use Cases English Beginner include-in-search auto-register en-us eLearning On-Demand Activation Audience & Targeting Landing Pages
Create AI Item Recommendations
Recommend the right items for every customer at scale.
FREE
35
Intermediate include-in-search en-us Engagement Strategy On-Demand AI & Personalization Retention
Introduction to Braze Reporting and Analytics
Access and evaluate data analytics in the Braze dashboard.
FREE
20
Beginner include-in-search en-us On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics
Data Collection
Learn how Braze collects and organizes customer data so that you can create a data ingestion strategy for your brand.
FREE
20
Beginner include-in-search en-us On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retention Retail & eCommerce Data Strategy Data Settings
Email Templates and Content Blocks
Build emails efficiently at scale.
FREE
15
Email Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Upgrade Free Subscription Members to Premium
Upgrade free trial members to premium subscriptions for a fitness app.
FREE
6
Use Cases English Beginner include-in-search auto-register en-us Engagement Strategy On-Demand Monetization Campaigns & Journey Creation Travel & Hospitality Financial Services
Work Smarter with Generative AI
Learn how the Braze Generative AI tools can streamline the content creation process.
FREE
10
Beginner include-in-search en-us Engagement Strategy On-Demand AI & Personalization
Introduction to Canvas
Learn Canvas for best-in-class customer journey orchestration.
10
Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics remove-from-search
Braze Technical Basics
Learn the technical basics of Braze to speed integration.
FREE
25
Beginner include-in-search en-us On-Demand Data Strategy Data Settings Setup
How to Create an In-App SMS Sign-Up Form
Collect phone numbers from users actively on your app or website.
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Optimize Your Multivariate Tests with Winning and Personalized Features
Enhance your testing strategy with BrazeAI™ features.
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A/B test RCS messages and SMS performance in a campaign
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Intermediate Liquid
Leverage intermediate Liquid features like conditional logic, content filters, and more.
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15
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Build Relevant and Connected Shopping Journeys
Craft connected shopping journeys across physical and digital experiences.
FREE
45
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Integrate Braze into Your Tech Stack
Combine the power of Braze with other technologies
FREE
15
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Email Composition with Drag & Drop
Learn how to compose an email in the Braze Drag & Drop Editor.
FREE
15
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Channel Subscriptions
Leverage channel subscription states for your messaging.
FREE
30
Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel
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Send custom events to the Braze Dashboard using the Web SDK
FREE
10
Advanced include-in-search en-us On-Demand Setup
Apply for a US SMS Short Code
Learn how to apply for an SMS Short Code in the United States.
FREE
30
English Beginner include-in-search en-us On-Demand Setup SMS, MMS & RCS
Email Opt-Ins and Permissions
Collect and manage user messaging consent.
FREE
40
Email Beginner include-in-search en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retail & eCommerce Financial Services Media & Entertainment QSR Setup
Data-Driven Marketing in Financial Services
Use data to drive engagement, personalize experiences, and prove ROI in financial services.
FREE
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Use Geofencing to Power Location-Based Messaging
Target users with real-time messaging based on their location.
FREE
5
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WhatsApp Setup
Build the key knowledge and skills required to set up and maintain your WhatsApp and Braze integration
FREE
60
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The Vision: Customer-Centric Engagement in Financial Services
Learn the foundations of customer-centric marketing for financial services and how to shift from product-push to lifecycle-based engagement
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English Beginner New include-in-search Engagement Strategy Financial Services
New Feature Testing
Try beta testing your new feature before fully rolling it out.
FREE
5
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How to Use Canvas Entry Properties for Personalization
Elevate your customer journey personalization.
FREE
5
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Braze Data Categories
Learn about the different categories of data stored in Braze and how each type is used in marketing and messaging campaigns.
FREE
20
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel Data Strategy Reporting & Analytics Data Settings
Liquid: Date and Time Manipulation
Personalize messages with advanced date and time manipulation.
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10
Intermediate include-in-search en-us On-Demand AI & Personalization
[HEADING] Learn by Topic or Industry
Explore learning paths that focus on a specific skill, industry, or core marketing topic.
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Data Essentials
Master the basics of data in Braze to unlock insights and elevate your customer engagement strategies.
FREE
4 Courses
English has-certification Beginner New include-in-search en-us
Optimize Customer Engagement with BrazeAI™
Maximize your marketing impact with the robust suite of Braze artificial intelligence tools.
FREE
6 Courses
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Get Anonymous Users to Create an Account
Convert anonymous users to known users with your retail brand.
FREE
6
Use Cases English include-in-search auto-register en-us On-Demand
[HEADING] Get Started With Braze
Acquire the skills needed to navigate Braze confidently through this collection of live training sessions. Learn the fundamentals of the Braze dashboard, then, tailor your learning with use case sessions focusing on activation, retention, winback, and more.
FREE
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Attend any personalization-focused training this July to receive a code for a free attempt on your <strong> Liquid Essentials Badge exam</strong>. Choose from:
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[HEADING] 👩‍💻 50% Off Practitioner Certifications
Get hands-on with segmentation, Canvas, campaign creation, and more in our popular virtual Practitioner Bootcamp, then, get certified at 50% off (just $25 USD)!
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Speak directly to your users inside your app or website with in-app and in-browser messages.
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5 Courses
English Beginner include-in-search en-us
[HEADING] Advance your skills
Take your knowledge to the next level with these resources
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[HEADING] Accelerate your career with specialized learning and certifications
Develop key industry skills to thrive in the field of customer engagement.
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How to Use Event Properties in Segmentation
Target users based on custom events and their associated properties.
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6
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Explore the basics of integrating the Braze SDK.
FREE
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Learn how you can optimize your A/B tests with Braze's Winning Variant and Winning Path features.
FREE
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Cross-Channel Messaging: 日本語ライブトレーニング(90分)
効果の高いクロスチャネルメッセージを設定する方法を学びます。
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Onboarding Live Training Beginner include-in-search ja 日本語 Campaigns & Journey Creation Testing & Optimization
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Create a team workflow with Canvas productivity features.
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Get exam ready and prepare to become a Braze Certified Digital Strategist.
FREE
20
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Understand the fundamental concepts of generative artificial intelligence and its various applications.
FREE
10
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Understand the fundamental concepts of artificial intelligence and its various applications.
FREE
10
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Connected Content Fundamentals
Learn how to leverage Connected Content to pull real-time data into your messages.
FREE
35
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Data Management
Implement an effective data management strategy.
FREE
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Strategize how four common use cases can work together in forming a personalized and cohesive user journey with your brand
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Use Cases English Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation
Study Guide: Email Deliverability Skills Badge
Prepare to earn a skills badge that validates your understanding of Braze Email Deliverability best practices.
FREE
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Get exam ready and prepare to become a Certified Braze Marketer.
FREE
5
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Trigger Canvas Flow messaging in response to custom events sent with the Web SDK
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Understanding Your Audience
Use lifecycle marketing strategies to understand your customers' needs and experiences and nurture long-term relationships.
FREE
30
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
The Craft of Customer Engagement
An introduction to customer engagement practices that help your brand build lasting relationships with customers.
FREE
30
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Retention and Loyalty Playbook
Implement strategies and campaigns to increase customer retention and promote loyalty.
FREE
45
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Customer Activation Playbook
Create activation campaigns for your brand based on a library of use case examples.
FREE
20
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retail & eCommerce Financial Services Media & Entertainment
Monetization and Conversion Playbook
Learn how to use Braze to execute monetization strategies
FREE
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Customer Engagement with Braze
An introduction to the craft of customer engagement with Braze.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy
Data and Technology in Customer Engagement
Leverage data and technology to enhance your customer engagement strategy.
FREE
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Partner Integrations Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Testing & Optimization Multichannel Data Strategy Reporting & Analytics Data Settings
Data Collection
Learn how Braze collects and organizes customer data so that you can create a data ingestion strategy for your brand.
FREE
20
Beginner include-in-search en-us On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retention Retail & eCommerce Data Strategy Data Settings
Introduction to Braze Reporting and Analytics
Access and evaluate data analytics in the Braze dashboard.
FREE
20
Beginner include-in-search en-us On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics
Braze Data Categories
Learn about the different categories of data stored in Braze and how each type is used in marketing and messaging campaigns.
FREE
20
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel Data Strategy Reporting & Analytics Data Settings
Customer Activation Playbook
Create activation campaigns for your brand based on a library of use case examples.
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20
Use Cases English Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retail & eCommerce Financial Services Media & Entertainment
Braze Technical Stack and Alloy Partners
Boost efficiency and impact with a well-designed tech stack.
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15
Partner Integrations Beginner include-in-search en-us On-Demand
Study Guide: Braze Certified Digital Strategist Exam
Get exam ready and prepare to become a Braze Certified Digital Strategist.
FREE
20
English Beginner include-in-search en-us
Currents Fundamentals
Leverage Braze Currents for data export and reporting.
FREE
30
English New include-in-search en-us eLearning Reporting & Analytics
User Persona and Lifecycle
Create user personas and segments in Braze.
FREE
45
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Multichannel
Create Customer Journeys with Canvas
This course offers a self-paced alternative to the Experience Orchestration with Canvas Flow live training course.
FREE
45
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Liquid Fundamentals
Learn the basics of dynamic personalization and strategies for creating more tailored customer engagements.
FREE
15
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Optimizing Your Messages
Maximize ROI by optimizing your message engagement.
FREE
30
Intermediate include-in-search en-us Engagement Strategy On-Demand Testing & Optimization Reporting & Analytics
Campaign Planning
Identify your brand's key use cases and the data needed to support them.
FREE
10
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
User Journey Mapping with Meaningful Moments
Design action-driven customer journeys and meaningful moments.
FREE
30
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Data Planning
Identify the required campaign data and strategize how to integrate it into Braze.
FREE
15
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Data Strategy
The Vision: Customer-Centric Engagement in Financial Services
Learn the foundations of customer-centric marketing for financial services and how to shift from product-push to lifecycle-based engagement
FREE
45
English Beginner New include-in-search Engagement Strategy Financial Services
Lifecycle Marketing in Financial Services: From Product-Led to Customer-Led
Design and execute customer lifecycle marketing strategies tailored to financial services, shifting from one-time product pushes to ongoing, personalized engagement.
FREE
45
English Beginner New include-in-search Engagement Strategy Audience & Targeting AI & Personalization Financial Services Multichannel
Data-Driven Marketing in Financial Services
Use data to drive engagement, personalize experiences, and prove ROI in financial services.
FREE
45
English Beginner New include-in-search Engagement Strategy Campaigns & Journey Creation Audience & Targeting Financial Services Data Strategy
Financial Services Playbook
Learn to execute key use cases to drive engagement in the financial services industry.
FREE
45
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SMS Fundamentals
Learn the basics of text messaging as a consumer engagement channel.
FREE
30
English Beginner include-in-search en-us On-Demand Setup SMS, MMS & RCS
Apply for a US SMS Short Code
Learn how to apply for an SMS Short Code in the United States.
FREE
30
English Beginner include-in-search en-us On-Demand Setup SMS, MMS & RCS
Reinforcement Learning Fundamentals
Understand how decisioning agents learn and make decisions
FREE
20
English Beginner include-in-search en-us AI & Personalization
Machine Learning Fundamentals
Learn about the key subtypes of machine learning
FREE
30
English Beginner include-in-search en-us AI & Personalization
Generative AI Fundamentals
Understand the fundamental concepts of generative artificial intelligence and its various applications.
FREE
10
English has-certification Beginner New include-in-search en-us AI & Personalization
Decoding Artificial Intelligence
Understand the fundamental concepts of artificial intelligence and its various applications.
FREE
10
English has-certification Beginner New include-in-search en-us AI & Personalization
Dynamic Data Display With Liquid
Learn how to use Liquid tags to dynamically display and manipulate data in your message campaigns.
FREE
60
Intermediate include-in-search en-us On-Demand AI & Personalization
Personalize Your Messages With Liquid
Learn how to use Liquid to dynamically insert personalized data into your message.
FREE
50
Beginner include-in-search en-us On-Demand AI & Personalization
Connected Content Fundamentals
Learn how to leverage Connected Content to pull real-time data into your messages.
FREE
35
Email Advanced include-in-search en-us Engagement Strategy On-Demand Monetization Activation Travel & Hospitality AI & Personalization Retention In-App Message Multichannel Data Strategy Data Settings
SDK Integration Basics
Explore the basics of integrating the Braze SDK.
FREE
30
Beginner include-in-search en-us On-Demand Setup
Testing and Troubleshooting
Test and troubleshoot your SDK integration.
FREE
45
Advanced include-in-search en-us On-Demand Data Strategy Data Settings Setup
Braze Technical Basics
Learn the technical basics of Braze to speed integration.
FREE
25
Beginner include-in-search en-us On-Demand Data Strategy Data Settings Setup
Messaging Integration Basics
Add Braze messaging channels with the SDK.
FREE
40
Beginner include-in-search en-us On-Demand In-App Message Push Notification Data Settings Setup Content Card
WhatsApp Setup
Build the key knowledge and skills required to set up and maintain your WhatsApp and Braze integration
FREE
60
Beginner include-in-search WhatsApp en-us On-Demand Campaigns & Journey Creation Setup
Send Messages with WhatsApp
Build dynamic, interactive conversations with WhatsApp.
FREE
60
Intermediate include-in-search WhatsApp en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Multichannel Reporting & Analytics
Introduction to Braze Reporting and Analytics
Access and evaluate data analytics in the Braze dashboard.
FREE
20
Beginner include-in-search en-us On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics
A/B and Multivariate Testing
Enhance messaging performance by successfully setting up multivariate tests.
FREE
35
Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation AI & Personalization Testing & Optimization Retention Multichannel
Report and Monitor Success in Braze
Share your marketing success with Braze Report and Dashboard Builder.
FREE
Intermediate include-in-search en-us On-Demand Reporting & Analytics
Automate Decisioning with Intelligence Suite
Automate decision-making with data-based insights.
FREE
5
Beginner include-in-search en-us Engagement Strategy On-Demand AI & Personalization
Customer Engagement with Braze
An introduction to the craft of customer engagement with Braze.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel Data Strategy
Braze Data Basics
An introduction to using data with Braze
FREE
15
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting Data Strategy Reporting & Analytics Data Settings Setup
Introduction to Canvas
Learn Canvas for best-in-class customer journey orchestration.
FREE
10
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Multichannel Reporting & Analytics
Cross-Channel Messaging
Boost customer engagement with a cross-channel messaging strategy.
FREE
20
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel
Dashboard Setup
Perform key dashboard administration tasks as you get started with Braze.
FREE
30
Beginner include-in-search en-us On-Demand Setup
Campaign Setup
Understand delivery, targeting and conversion tracking in your campaigns.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Introduction to Braze Reporting and Analytics
Access and evaluate data analytics in the Braze dashboard.
FREE
20
Beginner include-in-search en-us On-Demand Travel & Hospitality AI & Personalization Testing & Optimization Reporting & Analytics
Segmentation Basics
Target the right audience with segmentation
FREE
20
Beginner include-in-search en-us Engagement Strategy On-Demand Audience & Targeting
In-App Message Basics
Engage your users directly from your app or website with in-app messages.
FREE
20
Beginner include-in-search en-us On-Demand Activation Audience & Targeting AI & Personalization In-App Message Financial Services
How to Create a Push Primer
Learn about push primers and how to craft an in-app message that prompts users to accept push notifications from your brand.
FREE
5
Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Push Notification
How to Create an In-App SMS Sign-Up Form
Collect phone numbers from users actively on your app or website.
FREE
3
English Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Audience & Targeting In-App Message SMS, MMS & RCS
How to use In-App Message Templates and the IAM Editor
Create engaging and beautiful in-app experiences.
FREE
5
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How to Trigger an IAM From a Push
Launch an in-app message after a user engages with push
FREE
5
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation In-App Message Push Notification
Braze Data Categories
Learn about the different categories of data stored in Braze and how each type is used in marketing and messaging campaigns.
FREE
20
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel Data Strategy Reporting & Analytics Data Settings
Data Collection
Learn how Braze collects and organizes customer data so that you can create a data ingestion strategy for your brand.
FREE
20
Beginner include-in-search en-us On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retention Retail & eCommerce Data Strategy Data Settings
Data Management
Implement an effective data management strategy.
FREE
10
Intermediate include-in-search en-us On-Demand Data Strategy Data Settings
Export Your Braze Data
Export data from the Braze platform.
FREE
20
Intermediate include-in-search en-us On-Demand Reporting & Analytics Data Settings
Get Proactive with Predictive Suite
Predict events and effectively capture your users at opportune moments using the Predictive Suite.
FREE
10
Intermediate include-in-search en-us Engagement Strategy On-Demand Audience & Targeting AI & Personalization Testing & Optimization
Create AI Item Recommendations
Recommend the right items for every customer at scale.
FREE
35
Intermediate include-in-search en-us Engagement Strategy On-Demand AI & Personalization Retention
Tailor Your User Experience with Personalized Features
Test and send highly tailored messages using Personalized Features.
FREE
10
Intermediate include-in-search en-us Engagement Strategy On-Demand AI & Personalization Testing & Optimization
Work Smarter with Generative AI
Learn how the Braze Generative AI tools can streamline the content creation process.
FREE
10
Beginner include-in-search en-us Engagement Strategy On-Demand AI & Personalization
Automate Decisioning with Intelligence Suite
Automate decision-making with data-based insights.
FREE
5
Beginner include-in-search en-us Engagement Strategy On-Demand AI & Personalization
Optimize Your A/B Tests with Winning Features
Learn how you can optimize your A/B tests with Braze's Winning Variant and Winning Path features.
FREE
10
Intermediate include-in-search en-us Engagement Strategy On-Demand AI & Personalization Testing & Optimization
Build Relevant and Connected Shopping Journeys
Craft connected shopping journeys across physical and digital experiences.
FREE
45
English Beginner New include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Retail & eCommerce
Retail & eCommerce Playbook
Execute common Retail & eCommerce use cases in the Braze dashboard.
FREE
45
Use Cases English include-in-search en-us eLearning On-Demand Monetization Retail & eCommerce
Fuel Personalized Retail Experiences with Data-Driven Insights
Leverage customer data to create hyper-personalized shopping experiences.
FREE
45
English Beginner New include-in-search en-us Engagement Strategy AI & Personalization Retail & eCommerce
Customer-Centric Retailing to Drive Results
Level-up your retail marketing with a customer-centric strategy.
FREE
30
English Beginner New include-in-search en-us Engagement Strategy Retail & eCommerce
Team Workflows in Canvas
Create a team workflow with Canvas productivity features.
FREE
10
English Beginner include-in-search en-us eLearning
4 Common Use Cases for Canvas
Strategize how four common use cases can work together in forming a personalized and cohesive user journey with your brand
FREE
10
Use Cases English Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation
Create Customer Journeys with Canvas
This course offers a self-paced alternative to the Experience Orchestration with Canvas Flow live training course.
FREE
45
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
How to Trigger an IAM From a Push
Launch an in-app message after a user engages with push
FREE
5
Beginner include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation In-App Message Push Notification
How to Create a Push Primer
Learn about push primers and how to craft an in-app message that prompts users to accept push notifications from your brand.
FREE
5
Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Push Notification
Push Basics
Incorporate push messages into your engagement strategy.
FREE
15
Beginner include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Retention Retail & eCommerce Financial Services Media & Entertainment QSR Push Notification
Email List Hygiene
Learn about the importance of email list hygiene and how to maintain healthy, active recipient lists with Braze.
FREE
20
Email Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retail & eCommerce Financial Services Media & Entertainment QSR Reporting & Analytics
Improve Email Performance
Monitor and respond to email performance data.
FREE
20
Email Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Audience & Targeting Testing & Optimization Retention Retail & eCommerce QSR Reporting & Analytics
Scale Your Email Sends
Conduct effective IP warming for peak sending times.
FREE
20
Email Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Retention Reporting & Analytics Setup
Email Opt-Ins and Permissions
Collect and manage user messaging consent.
FREE
40
Email Beginner include-in-search en-us Engagement Strategy On-Demand Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality Retail & eCommerce Financial Services Media & Entertainment QSR Setup
Holiday Email Deliverability
Ensure your emails land in a user's inbox this holiday season.
FREE
10
Email Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Retail & eCommerce
Study Guide: Email Deliverability Skills Badge
Prepare to earn a skills badge that validates your understanding of Braze Email Deliverability best practices.
FREE
Email English include-in-search en-us
Driving First Transactions
Build a real-world Canvas to drive user interactions.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Monetization Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization
Engage and Retain with Personalised Recommendations
Connect users with what they want and need.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Monetization Audience & Targeting
Seamless Reengagement with Targeted Reminders
Reengage lapsed users with cross-channel reminders
FREE
60
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Winback and Sunset Strategies for Lasting Engagement
Reengage users and manage sunsetting with automated Braze workflows.
FREE
60
Onboarding Live Training Beginner include-in-search en-us Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization Retention
Foundations for Effective Campaigns
Learn core Braze features with a live Braze trainer.
FREE
120
Onboarding Live Training Beginner include-in-search en-us Activation Campaigns & Journey Creation Audience & Targeting Testing & Optimization Reporting & Analytics
Integrate Braze into Your Tech Stack
Combine the power of Braze with other technologies
FREE
15
Partner Integrations Beginner include-in-search en-us On-Demand Data Strategy Data Settings Setup
REST API Basics
Connect to Braze with our REST API.
FREE
30
Partner Integrations Onboarding include-in-search en-us On-Demand Data Strategy Data Settings Setup
Snowflake Data Sharing
Take charge of your data with Snowflake Data Sharing.
FREE
10
Intermediate include-in-search en-us On-Demand Reporting & Analytics
Cloud Data Ingestion
Power Braze with data from your cloud.
FREE
15
Advanced include-in-search en-us On-Demand Data Strategy Reporting & Analytics Data Settings Setup
Data Planning
Identify the required campaign data and strategize how to integrate it into Braze.
FREE
15
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Data Strategy
Campaign Planning
Identify your brand's key use cases and the data needed to support them.
FREE
10
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
Braze Data Categories
Learn about the different categories of data stored in Braze and how each type is used in marketing and messaging campaigns.
FREE
20
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel Data Strategy Reporting & Analytics Data Settings
Export Your Braze Data
Export data from the Braze platform.
FREE
20
Intermediate include-in-search en-us On-Demand Reporting & Analytics Data Settings
Data Collection
Learn how Braze collects and organizes customer data so that you can create a data ingestion strategy for your brand.
FREE
20
Beginner include-in-search en-us On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retention Retail & eCommerce Data Strategy Data Settings
Personalized Recommendations with Email
Build personalized emails at scale.
FREE
15
Email Use Cases English Beginner include-in-search en-us eLearning On-Demand Campaigns & Journey Creation
Email Templates and Content Blocks
Build emails efficiently at scale.
FREE
15
Email Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation
How to Use Link Aliasing in Emails
Create and manage link aliasing in emails.
FREE
5
Email Intermediate include-in-search auto-register Quick Tips en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting
Email Composition with Drag & Drop
Learn how to compose an email in the Braze Drag & Drop Editor.
FREE
15
Email Beginner include-in-search en-us On-Demand
REST API Basics
Connect to Braze with our REST API.
FREE
30
Partner Integrations Onboarding include-in-search en-us On-Demand Data Strategy Data Settings Setup
Export Your Braze Data
Export data from the Braze platform.
FREE
20
Intermediate include-in-search en-us On-Demand Reporting & Analytics Data Settings
Braze Messaging Channel Basics
Learn about key messaging channels in Braze.
FREE
30
Beginner include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Multichannel
Integrate Braze into Your Tech Stack
Combine the power of Braze with other technologies
FREE
15
Partner Integrations Beginner include-in-search en-us On-Demand Data Strategy Data Settings Setup
Testing and Troubleshooting
Test and troubleshoot your SDK integration.
FREE
45
Advanced include-in-search en-us On-Demand Data Strategy Data Settings Setup
Messaging Integration Basics
Add Braze messaging channels with the SDK.
FREE
40
Beginner include-in-search en-us On-Demand In-App Message Push Notification Data Settings Setup Content Card
Data Planning
Identify the required campaign data and strategize how to integrate it into Braze.
FREE
15
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Data Strategy
Data Collection
Learn how Braze collects and organizes customer data so that you can create a data ingestion strategy for your brand.
FREE
20
Beginner include-in-search en-us On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting AI & Personalization Retention Retail & eCommerce Data Strategy Data Settings
SDK Integration Basics
Explore the basics of integrating the Braze SDK.
FREE
30
Beginner include-in-search en-us On-Demand Setup
Braze Data Categories
Learn about the different categories of data stored in Braze and how each type is used in marketing and messaging campaigns.
FREE
20
Beginner include-in-search en-us On-Demand Campaigns & Journey Creation Audience & Targeting AI & Personalization Multichannel Data Strategy Reporting & Analytics Data Settings
Braze Technical Basics
Learn the technical basics of Braze to speed integration.
FREE
25
Beginner include-in-search en-us On-Demand Data Strategy Data Settings Setup
Target Users with Segment Extensions and Frequency Caps
Refine your audience using segment extensions and frequency capping.
FREE
20
Intermediate include-in-search en-us Engagement Strategy On-Demand Audience & Targeting
A/B and Multivariate Testing
Enhance messaging performance by successfully setting up multivariate tests.
FREE
35
Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation AI & Personalization Testing & Optimization Retention Multichannel
Optimize Your Multivariate Tests with Winning and Personalized Features
Enhance your testing strategy with BrazeAI™ features.
FREE
20
Intermediate include-in-search en-us Engagement Strategy On-Demand AI & Personalization Testing & Optimization
Marketer Playbook
Execute customer engagement use cases as a Braze Marketer.
FREE
30
Intermediate include-in-search en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation Audience & Targeting Travel & Hospitality AI & Personalization Testing & Optimization Retention Retail & eCommerce Multichannel
Get Proactive with Predictive Suite
Predict events and effectively capture your users at opportune moments using the Predictive Suite.
FREE
10
Intermediate include-in-search en-us Engagement Strategy On-Demand Audience & Targeting AI & Personalization Testing & Optimization
Automate Decisioning with Intelligence Suite
Automate decision-making with data-based insights.
FREE
5
Beginner include-in-search en-us Engagement Strategy On-Demand AI & Personalization
Who is a Braze Marketer?
Understand the role of a Braze Marketer to advance your career and improve your engagement strategies.
FREE
5
include-in-search en-us Engagement Strategy On-Demand
Channel Subscriptions
Leverage channel subscription states for your messaging.
FREE
30
Intermediate include-in-search en-us Engagement Strategy On-Demand Campaigns & Journey Creation Audience & Targeting Multichannel
Study Guide: Braze Marketer Certification
Get exam ready and prepare to become a Certified Braze Marketer.
FREE
5
Personalize Your Messages With Liquid
Learn how to use Liquid to dynamically insert personalized data into your message.
FREE
50
Beginner include-in-search en-us On-Demand AI & Personalization
Introduction to the Analytics Dashboard
Assess channel and engagement insights using the Analytics Dashboard.
FREE
20
Beginner include-in-search en-us On-Demand Reporting & Analytics
Introduction to the Web SDK Developer Series
Set up a React App that you will add code to while exploring important Web SDK concepts.
FREE
10
Advanced include-in-search en-us On-Demand Setup
Managing the User Lifecycle with the Braze Web SDK
Programmatically set an external ID and capture user attributes with the Web SDK.
FREE
15
Advanced include-in-search en-us On-Demand Data Settings Setup
Triggering Messaging with Web SDK Custom Events
Trigger Canvas Flow messaging in response to custom events sent with the Web SDK
FREE
15
Advanced include-in-search en-us On-Demand Setup
Sending Content Cards with the Web SDK
Send content cards through a standard or custom feed with the Web SDK
FREE
15
Advanced include-in-search en-us On-Demand Setup Content Card
Initializing the Braze Web SDK
Take the first steps to initialize the Web SDK
FREE
10
Beginner include-in-search en-us On-Demand Data Strategy Data Settings Setup
Implementing Web Push
Implement push functionality in the Web SDK
FREE
15
Intermediate include-in-search en-us On-Demand Push Notification Setup
Sending In-App Messages with the Web SDK
Configure in-app messages with the Web SDK
FREE
15
Advanced include-in-search en-us On-Demand In-App Message Setup
Sending Custom Events with the Web SDK
Send custom events to the Braze Dashboard using the Web SDK
FREE
10
Advanced include-in-search en-us On-Demand Setup
Testing and Troubleshooting
Test and troubleshoot your SDK integration.
FREE
45
Advanced include-in-search en-us On-Demand Data Strategy Data Settings Setup
Study Guide: Braze Certified Digital Strategist Exam
Get exam ready and prepare to become a Braze Certified Digital Strategist.
FREE
20
English Beginner include-in-search en-us
Generative AI Fundamentals
Understand the fundamental concepts of generative artificial intelligence and its various applications.
FREE
10
English has-certification Beginner New include-in-search en-us AI & Personalization
Decoding Artificial Intelligence
Understand the fundamental concepts of artificial intelligence and its various applications.
FREE
10
English has-certification Beginner New include-in-search en-us AI & Personalization
Connected Content Fundamentals
Learn how to leverage Connected Content to pull real-time data into your messages.
FREE
35
Email Advanced include-in-search en-us Engagement Strategy On-Demand Monetization Activation Travel & Hospitality AI & Personalization Retention In-App Message Multichannel Data Strategy Data Settings
Data Management
Implement an effective data management strategy.
FREE
10
Intermediate include-in-search en-us On-Demand Data Strategy Data Settings
4 Common Use Cases for Canvas
Strategize how four common use cases can work together in forming a personalized and cohesive user journey with your brand
FREE
10
Use Cases English Beginner en-us Engagement Strategy On-Demand Monetization Activation Campaigns & Journey Creation
Study Guide: Email Deliverability Skills Badge
Prepare to earn a skills badge that validates your understanding of Braze Email Deliverability best practices.
FREE
Email English include-in-search en-us
Study Guide: Braze Marketer Certification
Get exam ready and prepare to become a Certified Braze Marketer.
FREE
5
Triggering Messaging with Web SDK Custom Events
Trigger Canvas Flow messaging in response to custom events sent with the Web SDK
FREE
15
Advanced include-in-search en-us On-Demand Setup