Posted in Life on 1 November, 2010|
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Today was the 3rd time i attended the consumer claims tribunal. To my great disappointment and despite my submission of all facts, evidences and the production of a witness in the court, the president of the tribunal refused to award the case to me. Instead, he kept coaxing me and the respondent to amicably settle the case out of court, reason being it will not be beneficial mainly to the respondent if judgment is against them.
Why do i say with such certainty like i was going to win the case? Mainly, it was very clear from the beginning and all the evidences i produced in the court points to a failed eyebrow embroidery job.
- The respondent has throughout the 3 hearings, kept changing her story, even her written submission made to the court conflicted the records she maintained in her salon and her own statement in court. Throughout the first 2 hearings, she kept telling the court that removal work couldn’t be done in my case. I even had her conversation with me recorded, in which she told me clearly that I couldn’t have my eyebrow embroidery removed and when i asked her why, she said my case is different from other cases because of the thickness and the darker colour. However, today in court, she told the President that she offered me 2 options, 1 is to totally removed the EE, then re-do the whole thing and the other is to do further touch up. I told her if she has proposed that option to me, we wouldn’t have wound up in court. The purpose of me initiating this claim was just so that I could get justice for myself and get my money back so that I can proceed to remove the EE. It is just that simple.
- As i have suspected from the beginning, her command of English is questionable eventhough she claimed that she was a graduate from a university in UK. In my submission, i wrote that the respondent coaxed me into signing up for the EE package. She and a staff of hers were so angry with the word “coax” that i wrote. In her submission to the court, she alleged that I was accusing them of cheating me!!! However, throughout the whole case, I never at all mentioned that I was cheated! Her staff even went to the extent of saying, “当我看到你指责我们恐吓你时，我感到很心痛” (translation:when i saw that you accused us of THREATENING you into signing up for the EE package, it really hurt me). And so I told her to please check up the meaning of “COAX” in the dictionary. The actual meaning was “to persuade with flattery, patience and gently. As you can see, before they even find out the true meaning of coax, they accused me of threatening them!!! What a joke!!!
- I have made pictures comparison to show that the result of the procedure clearly was different from the original design. However, she kept arguing that my last design was thicker eyebrow but what has that got to do with being totally different with the one i designed? My design as shown in the photo she captured with her camera was balanced. However, the outcome was one side higher than the other and even the shape wasn’t the one that i drew.
It makes me wonder what is the use of evidences and production of a witness when clearly the President of the tribunal didn’t even want to rely on them? I have a solid concrete case but today i was denied even a chance to speak up for myself and was forced into signing a settlement with the respondent. The President, instead of delivering his judgement in the court room, asked all of us to see him in his chamber. And all that i heard in his chamber was his self promotion about how good he is, that he was the first ever lawyer to sue the supreme court judge, that he was the lawyer acting for the 1st wife of PM, that PM regretted not having him to represent PM in his divorce case, then went on and on about his business, his houses all over the world, his ferrari.. and many more… While i was in there, my heart was thinking, are all these relevant to the case in question??? Sigh!!!! Instead of addressing our case, we were subject to his self glorification talk!
However,the only consolation i got was i did get RM832 out of the RM1,080 that i paid for the EE (RM1,080 minus the cost respondent incurred in doing the EE). When i asked about the cost of another RM800 that i would incur to have the EE remove, he told me to go do it and submit another claim for it… I was thinking, are you nuts??? Subjecting myself to injustice and heartache and mental anguish again??? No thanks!!!
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