Tomorrow will be the 14th day i.e. the last day my beautician is supposed to refund me. However, until now, there is still no sound no picture of any cheque yet. So, what am i supposed to do?
a. Wait another few days to see whether they will make the payment or not?
b. Call them to ask when are they giving me the cheque?
c. File a complaint to the Ministry of Domestic Trade, Co-operatives and Consumerism so that action can be taken against them under Section 117 of the Consumer Protection Act 1999?
Maybe she couldn’t understand what was written on the Tribunal award letter? Maybe she thought that the sentence “Tuan/Puan hendaklah mematuhi award ini dalam masa 14 hari dari tarikh award ini” means she has to comply AFTER 14 days??? You know la, she being a UK graduate also can’t understand English, what more if the award letter was issued in Bahasa Melayu???
The award letter further stated that a complaint can be filed against them “jika pihak Penentang gagal mematuhi award in selepas tempoh 14 hari dari tarikh award ini” It is so clear that they need to comply WITHIN 14 days!!! Can she still not understand such simple words???
Hmmm… given that ordinary English also she has trouble understanding, i think it is highly likely that she has been cracking her head trying to interprete the award letter.



