Profiles

Posted a reply to [Ally - Web Accessibility & Usability] Dynamic Trigger Bug on second click, on the site WordPress.org Forums:
Hi @coolee , My apologies for the long wait. We are checking why this happens…

Posted a reply to [Ally - Web Accessibility & Usability] Frontend coontent issue, on the site WordPress.org Forums:
Hi @iracohen1203 , My apologies for the long delay. Have you tried to clear ally…

Posted a reply to [Ally - Web Accessibility & Usability] Set everything to disabled at start-up, on the site WordPress.org Forums:
Hi @mickhele, The widget by default is supposed to be close when a user enters…

Posted a reply to [Ally - Web Accessibility & Usability] Ally not working on translated pages by TranslatePress, on the site WordPress.org Forums:
Hi @warlexfox, My napolgoies for the delayed response. Unfortunately, we are aware of the conflict…

Posted a reply to [Ally - Web Accessibility & Usability] Plugin prevents displaying new posts, on the site WordPress.org Forums:
Hi @blatnipl, You can clear Ally cache by accessing any page in view mode, hovering…

Posted a reply to [Ally - Web Accessibility & Usability] DIvi template, on the site WordPress.org Forums:
Hi @cmpn and @tderouindesign, My apologies for the long wait, we have released a fix…

Posted a reply to [Send – Email Marketing & Newsletters for WordPress] PHP Woocommerce Issue, on the site WordPress.org Forums:
Hi @slimesurfer , My apologies for the later response, are you still experiencing the same…

Posted a reply to [Ally - Web Accessibility & Usability] le plugin ressemble à une beta version : la stabilité et la compatibilité, on the site WordPress.org Forums:
Hi @agencedcandc , I am part of the Ally technical support ad we would love…

Posted a reply to [Ally - Web Accessibility & Usability] Problems on the site with the plugin active, on the site WordPress.org Forums:
Hi, @vlvshein Please contact us directly so we can check this issue if it still…

Posted a reply to [Ally - Web Accessibility & Usability] Exception php8.4, on the site WordPress.org Forums:
Hi @programmin We would be happy to assist you with ally! please open a support…

Posted a reply to [Ally - Web Accessibility & Usability] Disappointing, on the site WordPress.org Forums:
Hi @murphaloid We would be happy to assist you with ally and make sure it…

Posted a reply to [Ally - Web Accessibility & Usability] Hide Desktop/Mobile and PHP Warnings, on the site WordPress.org Forums:
Hi @mickhele , We would be more than happy to assist you directly with these…

Posted a reply to [Ally - Web Accessibility & Usability] And it shows…, on the site WordPress.org Forums:
@tamshell545palod I'm sorry to hear about your experience with our new update. The plugin, developed…

Posted a reply to [Ally - Web Accessibility & Usability] Amazing, on the site WordPress.org Forums:
Hi @bobbybro , Thank you so much for your great review! We are happy to…

Posted a reply to [Image Optimizer - Optimize Images and Convert to WebP or AVIF] very bad, on the site WordPress.org Forums:
Hi, I am sorry you had such an experience with us. We do have it…

Posted a reply to [Ally - Web Accessibility & Usability] Can’t run initial scan, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this issue. We would be happy to assist…

Posted a reply to [Image Optimizer - Optimize Images and Convert to WebP or AVIF] Free Trial only 1 image optimized, shows 269 and trial ended, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this issue. Please make sure that you have…

Posted a reply to [Ally - Web Accessibility & Usability] WPML Support Yet??, on the site WordPress.org Forums:
We are very happy to announce we released the support using WPML today! Please do…

Posted a reply to Problem with the initial setup, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this issue! Please open a ticket to our…

Posted a reply to [Ally - Web Accessibility & Usability] You cannot use it in the EU (GDPR), on the site WordPress.org Forums:
Thank you for taking the time to share your concerns. I truly understand how serious…

Posted a reply to [Ally - Web Accessibility & Usability] Cannot connect site where site url is not home url, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this issue. We are aware that when the…

Posted a reply to [Ally - Web Accessibility & Usability] Uncaught TypeError: Return value must be of type string, array returned, on the site WordPress.org Forums:
Hi @neejoh I am happy to hear it is working for you!

Posted a reply to [Site Mailer - SMTP Replacement, Email API Deliverability & Email Log] Not mailing to outlook 365 cloud mailadress, on the site WordPress.org Forums:
Hi @bertschipperijn , thank you for contacting us regarding this issue. Unfortunately, we are aware…

Posted a reply to [Site Mailer - SMTP Replacement, Email API Deliverability & Email Log] Written free but not free, on the site WordPress.org Forums:
Hi, thank you for writing to us regarding this matter. We offer a free trial…

Posted a reply to Gravity Forms Square Add-On Conflict, on the site WordPress.org Forums:
Hi, Thank you for contacting us. Please open a ticket to support so we can…

Posted a reply to Avada Conflict?, on the site WordPress.org Forums:
Hi, thank you for contacting us. Can you please send the link to the website?

Posted a reply to Converting old images to WebP or AVIF format, on the site WordPress.org Forums:
Hi, thank you for contacting us, my apologies for the long wait. The optimizer's default…

Posted a reply to Making money from the disable really?, on the site WordPress.org Forums:
Hi, thank you for the reply. We did not buy this plugin; it was made…

Posted a reply to Can’t load Catalan Language, on the site WordPress.org Forums:
Hi, thank you for the response. We have forwarded it to our developers so they…

Posted a reply to PHP Notice: Function _load_textdomain_just_in_time was called incorrectly, on the site WordPress.org Forums:
Hi, thank you for the response. We are planning to release a fix soon with…

Posted a reply to Really slow down admin panel, on the site WordPress.org Forums:
Hi, thank you for your review. Do you have an active subscription of the Image…

Posted a reply to PHP Notice: Function _load_textdomain_just_in_time was called incorrectly, on the site WordPress.org Forums:
Hi, thank you for contacting uis regarding this matter. Our developer team will release a…

Posted a reply to Issue with Roboto Font in Ally Plugin Violating GDPR, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. We are investigating the issue at…

Posted a reply to Change Tabindex of Button to 0 (zero)?, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. Unfortunately, at this time we do…

Posted a reply to Can’t load Catalan Language, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. I have forwarded your request for…

Posted a reply to Line Break = no Text resize, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. I will forward your comment to…

Posted a reply to The Capabilities tab preview is no longer displayed, on the site WordPress.org Forums:
Hi, thank you for the response. You do not have to have a pro subscription…

Posted a reply to Critical Uncaught TypeError ImageOptimization, on the site WordPress.org Forums:
Hi, thank you for contacting us. Do you see this error in the console whilst…

Posted a reply to Background Images Not Hidden When “Hide Images” is Enabled, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. The widget is not designed to…

Posted a reply to RGPD For France, on the site WordPress.org Forums:
Hi, my apologies for the late reply. We have fixed the GDPR and are fully…

Posted a reply to The Capabilities tab preview is no longer displayed, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. If the issue persist, please open…

Posted a reply to Hungarian translation not working, on the site WordPress.org Forums:
Hi, thank you for the response. We are checking it now with our dev team.

Posted a reply to GDPR issue – not compliant, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. Privacy-related requirements are addressed in our Data…

Posted a reply to Fix mismatched URL – not working, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this issue. We are aware of the mismatch…

Posted a reply to connect to Elementor account on a WordPress multisite network, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. Unfortunately, we do not currently have…

Posted a reply to RGPD For France, on the site WordPress.org Forums:
Hi, thank you for contacting us regarding this matter. Privacy-related requirements are addressed in our Data…

Posted a reply to Mobile icon display problem, on the site WordPress.org Forums:
Hi, thank you for the response. If you are using any SEO/Caching plugins, can you…

Posted a reply to Hungarian translation not working, on the site WordPress.org Forums:
Hi, thank you for the response. Ally changes language based on your WP language, if…

Posted a reply to Skip to Content – Tab Index, on the site WordPress.org Forums:
Hi, my apologies for the long wait from us. A tabindex of 0 adds a…