FAQs and Figures
Find answers to the most frequently asked questions about RapidSOS
RapidSOS at a Glance
What is RapidSOS?
RapidSOS is an intelligent safety platform that securely links life-saving data from 600M+ connected devices, apps and sensors directly to RapidSOS Safety Agents, 911, and field responders globally.
Who can use RapidSOS?
RapidSOS is utilized by emergency communications centers and field responder agencies worldwide. Today, 22,000+ first responder agencies use RapidSOS to access life-saving data during over 171 million annual emergencies.
Additionally, RapidSOS is used by over 100 enterprise organizations to integrate their devices, apps, and services with emergency response systems.
Does RapidSOS have nationwide coverage?
Yes, 99.99% of the US population is covered by Emergency Communication Centers that use RapidSOS. This ensures that emergency data can be transmitted to 911 centers and first responders across the country. RapidSOS also works with international emergency services in various regions to provide global coverage where available.
What kind of devices does RapidSOS connect to emergency services?
RapidSOS connects a wide range of intelligent safety data directly to first responders to reduce response times and enhance situational awareness.
Examples of devices that RapidSOS connects directly to first responders includes:
Commercial Security Systems: Global Security Operation Centers (GSOCs) establish direct connectivity between critical security data and local 911 centers, facilitating the sharing of live security camera footage and other vital information.
Telematics Devices and Connected Vehicles: Real-time data from connected vehicles, including details about the severity of the crash, airbag deployment, and the number of passengers helps responders assess the situation and prepare the necessary resources.
Personal Safety Apps and Devices: Personal Emergency Response Systems (PERS) transmit personal health data—such as medical conditions, allergies, medications, and emergency contacts—directly to first responders before they arrive on scene.
School Safety Devices and Security Systems: School security systems, including AI-powered cameras and panic buttons, connect directly to local first responder agencies, enabling rapid resource dispatch and incident prevention.
Railways: Trains and railroad companies connect their Network Operations Center (NOC) to local 911 and field responders with bi-directional incident data, ensuring the fastest possible emergency response during rail incidents.
Commercial Fire Alarms and Sensors: Commercial fire alarms and sensors digitally transmit alarm data directly to 911, eliminating the need for a phone call. This empowers firefighters to reach the scene more quickly and with better preparation.
Home Security Systems: Home security systems connect directly to 24/7 RapidSOS Safety Agents via voice, SMS, or in-app messaging, providing customers with continuous peace of mind and immediate assistance.
How does RapidSOS benefit emergency responders?
RapidSOS is built with public safety, for public safety, to enable faster and more efficient emergency responses. By providing real-time, accurate incident data to first responders, RapidSOS gives public safety fast access to the information they need in one place, along with AI solutions they can trust.
Can businesses integrate their products with RapidSOS?
Yes, businesses can integrate their products with RapidSOS through its API. This allows devices, apps, and sensors to connect directly to the RapidSOS platform, enabling the transmission of critical data to emergency services.
This data is then available in a tool already used by first responders, ensuring a seamless and efficient flow of information during emergencies. This integration enhances the safety and security of products, provides better service to customers, and improves response times during critical situations.
Is there a cost to use RapidSOS?
For public safety agencies, RapidSOS UNITE is available at no cost. Additional premium modules are available, allowing each emergency communications center to customize RapidSOS to meet their unique needs.
For private businesses, the cost structure for using RapidSOS can vary depending on the specific needs and scale of the integration. It’s best to contact RapidSOS directly for detailed pricing information.
How can I get started with RapidSOS?
For public safety agencies looking to unite workflows with critical data for a faster emergency response, learn more about RapidSOS UNITE here.
For businesses that would like to learn more about integrating their products with emergency services, request a demo.