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E-commerce

Improve your e-commerce with SMS marketing

Use SMS for your e-commerce activities - whether it is order confirmations, offers, discounts, customer surveys or abandoned cart reminders, the SMS is the perfect way to provide your customers with the best shopping experience possible.

Connect your webshop

Abandoned carts are a thing of the past
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Nearly half of all e-commerce purchases are made via mobile devices, so it is more important than ever to have an SMS strategy to prevent abandoned carts. With RelationCity, you get all the right tools to close the sale.

Detailed list of contacts made simple
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THIS IS HOW STRAIGHTFORWARD IT IS

Importing and exporting contacts can be done in just a few clicks. When uploading contacts, customize away! With our contact lists, you can include details on each individual contact to ensure that your SMS marketing hits the target.

CREATE YOUR CONTACT LIST

EASY IMPORT/EXPORT

Whether your contacts are in Excel, CSV or another file format, we can transfer it to your RelationCity contact list in just a few clicks.

ORGANIZE YOUR CONTACTS

Add as many tags as you’d like to swiftly divide your contacts into segments, making it super easy to choose target groups for your campaigns.

ADD YOUR OWN TEXT FIELDS

Want to include customized content to your campaigns? Add extra text fields to each contact that can be incorporated in your message!

Enhance every step of the sale
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Discounts and limited time offers

Use SMS messages to remind your customers of upcoming sales or limited time offers to increase your traffic, your sales and the customers’ experience in your shop.
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Order confirmation

Send an order confirmation via SMS to let your customer know that the purchase is completed, giving them peace of mind that their order is being processed.
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Delivery confirmation

Let your customer know via SMS that their order has been sent off for delivery, making it less likely the customer will contact you to check on the status of their order.
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Customer survey

Send an SMS message with a survey linked to get feedback from your customer and get full insights on their experience using your shop.
SET UP YOUR SMS FLOW
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PLAN YOUR campaign

We’ve made it simple to get your message out. Just tell us who it’s for, what to say, and when to send it, and we’ll take care of the rest.

GET STARTED
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CHOOSE YOUR RECIPIENT

Choose from your list of contacts exactly which groups you would like to add as recipients.

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ADD TAGS TO YOUR CAMPAIGN

By adding tags, you can organize your campaigns in groups to create an overview of all your activities.

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WRITE YOUR MESSAGE

Seasonal offer? Important information? Donation request? Whatever your message is, you can tailor it with emojis, links and other content here.

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CHOOSE YOUR SENDER NAME

Whether you prefer a numerical or character-based sender name, you can let your recipients know who you are.

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ACTIVATE YOUR CAMPAIGN

Set the date, time and speed. Then it’s ready to send!

CHOOSE YOUR RECIPIENT

Choose from your list of contacts exactly which groups you would like to add as recipients.

ADD TAGS TO YOUR CAMPAIGN

By adding tags, you can organize your campaigns in groups to create an overview of all your activities.

WRITE YOUR MESSAGE

Seasonal offer? Important information? Donation request? Whatever your message is, you can tailor it with emojis, links and other content here.

CHOOSE YOUR SENDER NAME

Whether you prefer a numerical or character-based sender name, you can let your recipients know who you are.

ACTIVATE YOUR CAMPAIGN

Set the date, time and speed. Then it’s ready to send!

WHICH GAME-CHANGING SERVICE WILL YOU USE TO BOOST YOUR MARKETING?

TARGETED COMMUNICATION

REACH YOUR TARGET GROUP

MASS COMMUNICATION

GET YOUR MESSAGE OUT

TWO-WAY COMMUNICATION

BUILD YOUR SERVICE