The downloadable file below contains the latest operating system for the Trigon-6 keyboard and desktop module. It also includes the installation instructions given below.
Most OS updates fix only minor bugs that most users never encounter. If you are experiencing a problem with your instrument, please contact Technical Support for help in diagnosing the cause before doing anything else. Unlike on computer, the OS on your instrument can never become corrupted, so re-installing your current OS won’t fix a hardware problem, and is not recommended. In addition, loading an OS improperly could disable your instrument, leaving it in need of servicing. So if you have any questions or are unsure about what you’re doing, please contact us before attempting to update your instrument’s operating system.
The Trigon-6 operating system is updated via MIDI. You will need a DAW, MIDI utility,or other application capable of opening and sending MIDI System Exclusive (SysEx) messages. MIDI-OX (Windows) and SysEx Librarian (Mac OS) are shareware MIDI utilities that can reliably be used to update Sequential instruments. You will also need either a USB cable (Type A to Type B connectors, like a typical USB printer cable) or a MIDI interface to transmit the SysEx file from your computer to the Trigon-6.
Instructions for updating using MIDI-OX and SysEx Librarian are given in the tabbed windows above.
The steps are:
I. CHECKING YOUR TRIGON-6’s INSTALLED OS VERSION
II. UPDATING THE OS FROM WINDOWS USING MIDI-OX
OR:
III. UPDATING THE OS FROM A MAC USING SYSEX LIBRARIAN
To view the currently installed OS version:
The current version is Main 1.1.2.
Before starting, close all other audio or MIDI or DAW software, and disconnect all other MIDI devices. If necessary, download and install MIDI-OX.
Connect your computer to the Trigon-6 using either a USB cable or a MIDI interface.
If using USB, the Trigon-6 is a Class Compliant USB device. That means it does not require any additional drivers to be installed to communicate with your computer. It will appear in MIDI-OX and other MIDI applications as a MIDI port named “Trigon-6.” (Under Windows XP, it will appear as “USB Audio Device.”)
If using a MIDI interface, connect the computer’s MIDI out to the MIDI in of the Trigon-6. Depending on the type of interface, you may also need a MIDI cable.
Most MIDI interfaces or sound cards with built-in MIDI interfaces will work. However, we have received reports that Digidesign/Avid interfaces and Native Instruments Maschine may not transmit SysEx correctly for updates. The M-Audio Uno is an inexpensive, reliable, and widely available MIDI interface for use when updating our instruments.
When the OS update is sent to the Trigon-6, do not shut down the Trigon-6. The Trigon-6 will automatically restart itself when the OS update is complete. During the update, two numeric countdowns occur on the main Trigon-6 display. The first begins at 999 and takes approximately 6-7 minutes to complete. This is the “loading phase.” After that, a second, shorter countdown occurs which begins at 8 and takes approximately 60 seconds. This is the “writing” phase of the update. DO NOT power down during this phase. The Trigon-6 will restart itself upon successful completion of the OS update. However, in some cases, the OS update may hang on “1” after the second countdown. If the Trigon-6 does not reboot automatically after the second countdown, wait 60 seconds and then power cycle.
Before starting, close all other audio or MIDI or DAW software, and disconnect all other MIDI devices. If necessary, download and install SysEx Librarian.
Connect your computer to the Trigon-6 using either a USB cable or a MIDI interface.
If using USB, the Trigon-6 is a Class Compliant USB device. That means it does not require any additional drivers to be installed to communicate with your computer. It will appear in SysEx Librarian, the Mac’s Audio MIDI Utility, and other MIDI applications as a MIDI port named “Trigon-6.”
If using a MIDI interface, connect the computer’s MIDI out to the MIDI in of the Trigon-6. Depending on the type of interface, you may also need a MIDI cable.
Most MIDI interfaces or sound cards with built-in MIDI interfaces will work. However, we have received reports that Digidesign/Avid interfaces and Native Instruments Maschine may not transmit SysEx correctly for updates. The M-Audio Uno is an inexpensive, reliable, and widely available MIDI interface for use when updating our instruments.
When the OS update is sent to the Trigon-6, do not shut down the Trigon-6. The Trigon-6 will automatically restart itself when the OS update is complete. During the update, two numeric countdowns occur on the main Trigon-6 display. The first begins at 999 and takes approximately 6-7 minutes to complete. This is the “loading phase.” After that, a second, shorter countdown occurs which begins at 8 and takes approximately 60 seconds. This is the “writing” phase of the update. DO NOT power down during this phase. The Trigon-6 will restart itself upon successful completion of the OS update. However, in some cases, the OS update may hang on “1” after the second countdown. If the Trigon-6 does not reboot automatically after the second countdown, wait 60 seconds and then power cycle.
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Though independent laboratory testing has certified that our products are several orders of magnitude below safe limits, it is our responsibility to alert you to this fact and direct you to https://www.p65warnings.ca.gov for more information.