Investigating - We are investigating an issue where subscription and payment status data is intermittently not synchronizing properly with our payment gateway partner (Cleverbridge).
This issue may cause certain client who have properly made payments, to have their stations be falsely suspended in the system, which will cause streaming to stop.
If this is a symptom you are experiencing, please open a support ticket at [email protected] and our team will reinstate your account.
More information to come.
Aug 27, 2025 - 15:27 UTC
This issue may cause certain client who have properly made payments, to have their stations be falsely suspended in the system, which will cause streaming to stop.
If this is a symptom you are experiencing, please open a support ticket at [email protected] and our team will reinstate your account.
More information to come.
Aug 27, 2025 - 15:27 UTC
SAM Cloud User Interface
Operational
SAM Cloud Streaming
Operational
SAM Cloud Login Services
Operational
SAM Cloud Players and Widgets
Operational
SAM Cloud DJ Management
Operational
SAM Broadcaster Pro
Operational
SAM Cloud Subscriptions and Payments Processing
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
