Resolved -
Systems have remained stable and everything is operating as normal.
Dec 18, 11:49 MST
Monitoring -
We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up.
As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.
Dec 18, 08:00 MST
Identified -
We have identified the issue and are working to restore service with SendGrid.
Dec 17, 21:29 MST
Update -
We continue to work with SendGrid to resolve the issue.
Dec 17, 19:42 MST
Update -
We are continuing to investigate the issue with SendGrid.
Dec 17, 18:57 MST
Update -
We are continuing to investigate the issue with SendGrid.
Dec 17, 18:33 MST
Investigating -
We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.
Dec 17, 18:18 MST