Monitoring - An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments:
The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
Nov 18, 2025 - 12:30 CST
Canada Post: Canada Post and the CUPW have reached agreements in principle but have yet to finalize tentative collective agreements for signing. At this time, strike/lockout activity is suspended. Learn more.
Monitoring - Australia Post: Shipments to the US: Effective 7 November 2025, Australia Post is unable to confirm at this time when services will resume for 'International Courier' branded services to the US. Learn more.
Australia Post: Shipments to CA: Effective 11 November 2025: Australia Post will resume all remaining postal services. Learn more.
Sendle: Shipments to CA: Effective 2 December 2025, shipments are still paused while Canada Post works through backlogs. They will resume service once Canada Post's network returns to normal operations.Learn more.
Dec 08, 2025 - 11:16 CST
Monitoring - The potential for extremely high volume between some US Postal codes may add one day in transit to a limited number of air shipments. UPS 2nd Day Air® shipments on December 15,16 and 17, 2025 & UPS 3 Day Select® shipments on December 1,2,8,9,15 and 16, 2025 Learn more.
Dec 08, 2025 - 08:22 CST
Resolved -
This incident has been resolved.
Dec 30, 11:32 CST
Investigating -
We are receiving intermittent reports of the error "A shipping carrier error occurred: The remote server returned an error: (403) Forbidden" when getting rates and creating labels for UPS. We are currently investigating into the issue and coordinating with UPS.
Dec 15, 08:30 CST