All Systems Operational

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Welcome to the zerohash Status Page. This is your official source for real-time operational status, system health updates, and scheduled maintenance announcements for zerohash.

Uptime over the past 90 days. View historical uptime.
Core Resources Operational
90 days ago
99.99 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
TRANSACT Operational
90 days ago
100.0 % uptime
Today
TRADING Operational
90 days ago
99.96 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
100.0 % uptime
Today
ACCOUNTS Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
ONBOARDING Operational
90 days ago
100.0 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
100.0 % uptime
Today
PROFILE Operational
90 days ago
100.0 % uptime
Today
CRYPTO BUY & SELL Operational
90 days ago
100.0 % uptime
Today
FUND Operational
90 days ago
100.0 % uptime
Today
CRYPTO ACCOUNT LINK Operational
90 days ago
100.0 % uptime
Today
CLOB Operational
90 days ago
100.0 % uptime
Today
FIX Gateway Operational
90 days ago
100.0 % uptime
Today
REST Gateway Operational
90 days ago
100.0 % uptime
Today
Web Applications Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Secondary Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Websockets Operational
90 days ago
100.0 % uptime
Today
Balance Subscription Operational
90 days ago
100.0 % uptime
Today
Price Subscription Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
PAYMENTS Operational
90 days ago
100.0 % uptime
Today
ACCOUNT FUNDING Operational
90 days ago
100.0 % uptime
Today
TRADES Operational
90 days ago
100.0 % uptime
Today
ASSETS Operational
90 days ago
100.0 % uptime
Today
ACCOUNTS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 27, 2025

No incidents reported today.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025
Intermittent Delays Processing Settlements and Withdrawals
Resolved - This incident has been resolved.
Dec 24, 19:21 UTC
Monitoring - We have restarted impacted services and have seen settlements and withdrawals functioning as expected. We will continue to monitor the situation.
Dec 24, 18:54 UTC
Investigating - We have noticed a delay in processing settlements and withdrawals. Our team is aware of the issue and are actively investigating the situation. Transactions will be confirmed on-chain automatically following issue resolution.
Dec 24, 18:42 UTC
Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Intermittent delays processing trades, executions and convert_withdraw transactions
Resolved - This incident has been resolved
Dec 19, 12:25 UTC
Monitoring - Transaction processing has stabilised and the system is operational. We are continuing to monitor cloesly.
Dec 19, 11:48 UTC
Investigating - We are currently investigating delays in processing crypto withdrawals, deposits, executions and trades
Dec 19, 11:28 UTC
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025
Elevated Error Rate on GET /trades Endpoint
Resolved - GET /trades endpoint is operational again
Dec 16, 13:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results. Please note: there may be some delays in settling trades while the system works to catch up following issue resolution.
Dec 16, 12:59 UTC
Update - We are continuing to work on a fix for this issue.
Dec 16, 12:13 UTC
Identified - The issue has been identified and we are working to implement a solution
Dec 16, 11:53 UTC
Investigating - We are investigating an issue causing elevated error rate on our GET /trades endpoint

The error response is 504 Gateway Timeout. We will continue to provide updates as we progress
Dec 16, 11:33 UTC
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

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