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Important Update – Cohesity Support Has Moved!
Effective November 10, 2025, at 12:00 a.m. PT, all support requests for Cohesity products—including
NetBackup, Appliances, NetInsights Console, IT Analytics, and Alta SaaS Protection - are now managed through the unified Cohesity Support Portal.
If you previously had an account on the Veritas Support Portal, please check your email for login instructions, or simply reset your password from the sign-in page to access the new portal.
For Backup Exec, Enterprise Vault, InfoScale, Alta Archiving, and other Arctera products, you’re in the right place - case management remains available here.
VERITAS / ARCTERA SECURITY ALERTS
Security Alerts
View the latest security alerts, hotfixes and advisories covering Veritas / Arctera products.
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Veritas Appliances
RHEL 7.9/8.6 Support has ended
Veritas Appliances are protected with a hardened version of the Red Hat Enterprise Linux (RHEL) operating system. RHEL 7.9/8.6 support has ended. RHEL 8.8 support ends on May 31, 2025. Customers should upgrade to the most recent Appliance version, that uses a supported version of RHEL, to continue receiving operating system vulnerability fixes.
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Support for NetBackup 5240 Appliance will end soon on October 31st, 2025.
Support for NetBackup 5240 Appliance will end soon on October 31st, 2025.
Please contact your Cohesity Sales representative for information on Appliance refresh options.
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