If this happens with multiple backup plugins, it could be due to server-side settings. Perhaps there are timeouts or the disk space is insufficient.
Check under Tools > Site Health to see if there are any anomalies. Also check your hosting to see if you have enough storage space and if there are any entries in the error log.
According to my own experience – when one backup plugin wouldn’t work on some hosting (e.g, I always start with All in one WP migration), when I try another plugin (like Duplicator) it wouldn’t work (usually due to lack of server’s space, or old PHP version), although in some cases SaaS apps would work (like BlogVault).
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This reply was modified 4 months, 4 weeks ago by
Ivica Delic.
Thread Starter
hhead
(@hhead)
I’m stumped at the moment. The plugins either won’t work or aren’t free (or at least not free if you want to use google drive). I have sufficient space on google drive and my php should work. I think its a memory issue with backuply. Is there a way of increasing the memory on the wordpress site?
If you think it’s due to the PHP memory limit, you’ll need to increase it in your hosting settings and also in your WordPress configuration. See: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
However, you can see if this is the case in the error log. I would advise you to take a look at the error log anyway, as the actual cause should be visible there.
I have sufficient space on Google Drive
Do you mean the external storage you want to use? That may be the case, but the backup plugins first create the backups in the local hosting—there must be enough storage space available there.
Thread Starter
hhead
(@hhead)
Thanks will look into all this over the next few days.
Thread Starter
hhead
(@hhead)
OK so according to my host my stats are;
physical Memory Usage
1.32 GB / 2 GB (65.87%) Disk Usage
31.49 GB / 50 GB (62.99%) I/O Usage
396 KB/s / 1 MB/s (38.67%)
I enabled debug as per the link you kindly sent me. Cannot find any debug file at location specified.