datalayer quantity null

  • Resolved Imageweberinfosp

    (@weberinfosp)


    1 month ago

    I’m integrating with GA4 via GTM, and in the e-commerce layer, the quantity appears as null, and the event doesn’t show up in GA4 due to the missing quantity. I don’t know why the quantity 1 isn’t appearing. Thank you!

    Image: https://imgur.com/a/ATmauVw

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ImageTorben Lundsgaard

    (@torbenlundsgaard)

    1 month ago

    Please go to ‘GTM Kit > Help > Support > Share system data with the GTM Kit support team’ and enter the support ticket: FS909-1F0B2

    Plugin Author ImageTorben Lundsgaard

    (@torbenlundsgaard)

    1 month ago

    I have found the problem. You are using WooCommerce for affiliate marketing on amazon and therefor the add-to-cart button is not a regular button and the form does not contain the quantity.

    I have made a small change that sets the quantity to 1 when quantity is not available in the add-to-cart form. Please install and test this fix: https://we.tl/t-NHEcu5c10P

    Thread Starter Imageweberinfosp

    (@weberinfosp)

    1 month ago

    Yes, that was exactly it, I use the button as external (Affiliate) and the quantity has to be prefixed to 1. Thank you very much for the quick solution.

    Plugin Author ImageTorben Lundsgaard

    (@torbenlundsgaard)

    1 month ago

    You are welcome. It will be part of the next release

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.