If you’ve taken the steps for the “Support” checkbox already, can you visit the “Debug logs” submenu page and paste us the content of the textarea? That’ll give us an idea of what may be going on.
Sure thing:
[2025-10-18T01:41:09.352851+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-19T04:05:04.981328+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-20T04:22:59.771424+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-21T04:52:43.017373+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-22T06:01:50.843635+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-23T08:58:58.327071+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-24T09:20:31.681995+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-25T10:49:11.314474+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-26T10:49:55.196435+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-27T11:16:46.974316+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-28T11:58:28.961126+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-29T13:09:46.578995+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-30T13:24:19.363497+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-31T13:56:41.925507+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-01T17:28:53.095307+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-02T17:38:25.891061+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-03T17:55:22.490483+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-04T17:55:35.536727+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-05T17:56:22.107256+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-06T18:00:54.302781+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-07T18:30:13.901659+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-08T18:55:52.055880+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-09T20:06:48.370162+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-10T22:49:43.937406+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-12T00:46:01.111684+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-13T02:06:58.437220+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-14T02:38:04.596006+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-15T02:48:23.791752+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-16T08:59:49.966901+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-17T10:29:05.926221+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-18T10:29:35.983029+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-19T10:49:08.773802+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-20T10:50:29.914307+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-21T12:44:24.372542+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-11-21T20:56:59.580523+00:00] Error: .INFO: Invalid state or auth code! [] []
[2025-11-21T20:56:59.924442+00:00] Error: .INFO: Invalid state or auth code! [] []
[2025-11-21T20:57:40.886185+00:00] Error: .INFO: Invalid state or auth code! [] []
[2025-11-21T20:57:46.751006+00:00] Refresh Token:.INFO: Old Refresh Token: *** [] []
[2025-11-21T20:57:46.757880+00:00] Access Token:.INFO: Old Access Token: *** [] []
[2025-11-21T20:57:46.781816+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
[2025-11-21T20:57:46.784266+00:00] Refresh Token:.INFO: New Refresh Token: pKN4AfVD* [] [] [2025-11-21T20:57:46.786570+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
[2025-11-21T20:57:46.789006+00:00] Expires in:.INFO: Expiry: 86400 [] []
[2025-11-21T20:57:48.201886+00:00] Refresh Token:.INFO: Refresh token triggered [] []
[2025-11-21T20:57:48.492352+00:00] Refresh Token:.INFO: Old Refresh Token: pKN4AfVD* [] [] [2025-11-21T20:57:48.495153+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
[2025-11-21T20:57:48.512925+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
[2025-11-21T20:57:48.515701+00:00] Refresh Token:.INFO: New Refresh Token: KhU7oG9P* [] [] [2025-11-21T20:57:48.518100+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
[2025-11-21T20:57:48.520417+00:00] Expires in:.INFO: Expiry: 86400 [] []
Looks like it was experiencing connectivity issues but either managed to recover itself, or perhaps you did a manual reconnect recently, based on the timestamps.
