Image Comparison Block

  • Resolved Imagelucycalnandesign

    (@lucycalnandesign)


    8 months ago

    Hi,

    Since the update to version 5.3.5 the image comparision block has stopped working. If you go to edit a page you get a message saying “this block has encountered an error and cannot be previewed” and then in the front end view the images are displayed but without the slider so that you can compare the before and after versions.

    I have tried reverting back to version 5.3.4 and the block works fine with no issues.

    Could you provide a fix for this?

    Thanks

    Lucy

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support ImageAshikur Rahman

    (@ashikurwp)

    8 months ago

    Hi @lucycalnandesign ,

    Sorry for the inconvenience that you faced.

    It seems like there’s a issues with the latest version (5.3.5) of Essential Blocks, especially with the Image Comparison block. I’ve already passed this on to our development team, and they’re looking into it now to get it fixed as soon as possible. Thanks for bringing this to our attention.

    In the meantime, we recommend reverting to an earlier version—such as 5.3.4 or 5.3.3—which seem to be working fine.

    Please don’t worry—we’ll keep you informed and let you know as soon as the fix is available on our end.

    Best regards,

    Plugin Support ImageAshikur Rahman

    (@ashikurwp)

    8 months ago

    Hi @lucycalnandesign ,
    Hope you’re doing well.

    We’re happy to let you know that our development team has successfully resolved the issue in your specific case. You can download the DEV version of the updated plugin using the link below: Download DEV Version. Please test it on your end and let us know how it goes!

    Note: We’ll notify you once this feature is included in the stable release.

    Looking forward to hearing back from you.
    Thanks!

    Thread Starter Imagelucycalnandesign

    (@lucycalnandesign)

    8 months ago

    Hi @ashikurwp,

    I have tried the DEV version of test website and this resolves the issue. I have not tried it on a live website as I wanted to wait until the stable release comes out.

    Thanks

    Plugin Support ImageAshikur Rahman

    (@ashikurwp)

    8 months ago

    Hi @lucycalnandesign ,

    Thank you for your confirmation.

    You can proceed with using the DEV version for now. However, we’ll be releasing a new version soon and will notify you once the fix is available. We truly appreciate your patience.

    Best regards,

    Plugin Support ImageAshikur Rahman

    (@ashikurwp)

    7 months, 3 weeks ago

    Hi @lucycalnandesign ,

    Thank you for your patience!

    We’re excited to let you know that a new update for Essential Blocks is now available, which includes a fix for the issue you reported. You can check out the changelog here: https://essential-blocks.com/changelog/

    Please update to the latest version at your convenience and let us know if the issue is resolved.

    We look forward to your feedback!

    Thread Starter Imagelucycalnandesign

    (@lucycalnandesign)

    7 months, 3 weeks ago

    Hi @ashikurwp,

    Thanks for the update.

    I have updated the plugin to the latest version on my live website and it has solved the issue.

    Thanks for fixing this so promptly.

    Plugin Support ImageAshikur Rahman

    (@ashikurwp)

    7 months, 3 weeks ago

    Hi @lucycalnandesign,

    Thank you so much for your confirmation — we’re really happy to hear that the issue has been resolved!

    If it’s not too much to ask, we’d greatly appreciate it if you could take a moment to leave a review for Essential Blocks. Your feedback not only motivates us but also helps others discover the value the plugin offers.

    Link to review – https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post

    Thanks again for your continued support! 😊

Viewing 7 replies - 1 through 7 (of 7 total)

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