• Resolved Imagenetguru888

    (@netguru888)


    This is on mobile phone.

    For the Image Comparison Block, when the setting is set to vertical mode:

    The handle line cannot be “grabbed” and dragged. It will only go the the point you touch.

    In horizontal mode, it is fine.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support ImageZeba Afia Shama

    (@zebaafiashama)

    Hello @netguru888

    Thank you for reaching out and sharing the details about the Image Comparison Block.

    I understand that on mobile devices, when the block is set to vertical mode, the handle line cannot be smoothly dragged and only moves to the point you touch. It’s good to hear that horizontal mode is working as expected.

    We have informed our development team about this behavior, and they are looking into it. While I don’t have an exact timeline for the fix, please rest assured that once I get the info from the dev team I will update you.

    We truly appreciate your patience and feedback, as it helps us improve the plugin for all users.

    Warm regards,

    Plugin Support ImageZeba Afia Shama

    (@zebaafiashama)

    Hello @netguru888

    I am writing to update you regarding the Image comparison blocks not working properly in vertical mode (both ends). Our development team has been working on fixing the issue, and I am pleased to inform you that the problem has been resolved in the dev version of the plugin.

    Here is the dev version: https://d.pr/f/0TRgpg

    You can check out this reference video on how to upload the dev version and replace it with the previous one: https://d.pr/XpCgsS

    However, please note that the version we are sharing with you is a development version, which may not be stable and could potentially have other issues. We recommend that you test this version thoroughly before using it on your live website.

    Therefore, if you are willing to wait for the released version, we advise you to do so to ensure the best possible user experience on your website.

    Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you in any way we can.

    We will conduct testing on this and release it in our upcoming version shortly. Until then, we kindly request that you refrain from updating your plugins version. We will notify you once the fix is released, at which point you can update and obtain the fix in the production version.

    Thank you for your understanding and patience as we worked to resolve this issue. Please do not hesitate to contact us if you have any further questions or concerns.

    Best regards,

    Plugin Support ImageZeba Afia Shama

    (@zebaafiashama)

    Hi there @netguru888
    Greetings. Hope you’re doing well.

    We haven’t received a response since our last reply. Could you please let us know the update? This will help us provide the right assistance and resolve it quickly.

    We look forward to your response.
    Thank you.

    Thread Starter Imagenetguru888

    (@netguru888)

    Thanks for the update! I will wait for the production version.

    Plugin Support ImageZeba Afia Shama

    (@zebaafiashama)

    Hi @netguru888

    Sure! This will be included in the next release, and I will personally update you once it is available.

    If you are happy with our support, it would mean a lot if you could share a 5-star review. Your feedback truly motivates us to keep improving. 😊

    Link to review – https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post

    Best regards,

    Plugin Support ImageZeba Afia Shama

    (@zebaafiashama)

    Hi @netguru888

    I wanted to follow up regarding the Image comparison blocks not working properly in vertical mode (both ends). The fix has been released on the latest version of the plugins Essential Blocks plugin.

    Please update your plugin to the latest version and let me know if you face any issues.

    To keep improving our service, would you be willing to spare 30 seconds to leave a review? Your feedback is invaluable to us.

    Thanks in advance!
    Link to review: https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post

Viewing 6 replies - 1 through 6 (of 6 total)

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