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Hi Monoloid,

Thank you for reaching out to us!

We couldn’t replicate the issue on our end with the Avada Theme. Please see the attached screenshot for reference. To help us understand the problem better, could you please:

1. Share the steps you followed to reproduce this issue.
2. Provide a video demonstration of the issue.

Before doing so, we recommend performing the following checks:

1. Clear Caches

Ensure that all caches are cleared, including:

• Server cache
• WordPress (optimization plugin) cache
• CDN cache
• Browser cache

Also, try replicating the issue in an incognito/private browser mode.

2. Version Check

Make sure you are using the latest versions of:

• WordPress
• WP Social plugins

Outdated versions may lead to compatibility issues.

3. Plugin Conflict Test

Check for any plugin conflicts by following these steps:

• Deactivate all plugins except WP Social.
• Test to see if the issue persists.
• If the issue is resolved, reactivate the plugins one by one, testing after each activation, to identify the conflicting plugin.

Let us know your findings after completing these steps. We look forward to your response!

Best regards,
Amir

• This reply was modified 1 year ago by Ahmed Amir Hossain.