• Resolved Imagedependencyinjection

    (@dependencyinjection)


    Hi and thank you for the plugin!

    We have an issue: Klarna is turned on, while the billing country is not selected, this option is visible. But if change the country on the checkout page (for example for Switzerland), even this country was added ‘Sell to specific countries’ and the currency is EUR, the Klarna hides from the list. The config for it is ‘Gateway will appear when store currency is AUD, CAD, CHF, DKK, EUR, GBP, NOK, NZD, PLN, SEK, DKK, USD & billing country is AT, AU, BE, CA, CH, DE, DK, ES, FI, FR, GB, GR, IE, IT, NL, NO, NZ, PL, PT, SE, US’

    Why’s it happening and what can we do to use Klarna?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ImageClayton R

    (@mrclayton)

    Hi @dependencyinjection

    Here are the rules for Klarna regarding billing country and store currency.

    When the billing country is CH, the store currency must be CHF. We’ll be updating the Klarna Settings page to show these rules so it’s more clear to merchants what the conditions are for Klarna to display.

    Kind Regards

    • This reply was modified 2 years, 2 months ago by ImageClayton R.
    Thread Starter Imagedependencyinjection

    (@dependencyinjection)

    Thanks a lot for explaining! That’s what I wanted to know 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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