• Imagenewengland

    (@newengland)


    WordPress automatically tried to update to the latest version but they stated they undid it because it caused issues with my website which is st-cp.com.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author ImageJamel.Z

    (@lebleut)

    Hi @newengland

    Is WordPress core up to date ?

    Also can you provide info about your server like the Web server name and version as well as PHP version ?

    • This reply was modified 6 months ago by ImageJamel.Z.
    Thread Starter Imagenewengland

    (@newengland)

    WordPress version: 6.8.1

    Managed WordPress Platform Version: 1.0

    Web Server (GoDaddy):

    • nginx/1.27.4
    • Database client version: libmysql – mysqlnd 8.2.28
    • PHP extension: mysqli  curl  mbstring  sodium 
    • PHP version: 8.2.28
    Thread Starter Imagenewengland

    (@newengland)

    My website PHP was just upgraded from 8.0 to 8.3. Was that the problem?

    Thread Starter Imagenewengland

    (@newengland)

    Did Tooltipy die?

    Plugin Author ImageJamel.Z

    (@lebleut)

    No it is still alive 😀

    Thread Starter Imagenewengland

    (@newengland)

    Then please answer my question. Thanks.

    Plugin Author ImageJamel.Z

    (@lebleut)

    Hi @newengland

    Ok you are right, I apologize for that even if in this support section anyone can help through out this other than the plugin author, but I understand Tooltipy is not that popular 😀

    Anyways, what I did is installing an outdated version of Tooltipy on my live site and tried the auto update and the manual update and it works properly without any issues

    If I misunderstand you and what you mean is that the WP core can’t update, try to disable Tooltipy then update the core and see to make sure if Tooltipy is responsible or not.

    Also if you can mention the error message from WP regarding any Tooltipy file, that would be helpful for debugging too

    Many thanks

    Thread Starter Imagenewengland

    (@newengland)

    Thanks for being there.

    My website PHP was just upgraded from 8.0 to 8.3. Was that the problem?

    Thread Starter Imagenewengland

    (@newengland)

    Perhaps it’s not popular but it is with me. I use numerous instances of it on my website.

    Plugin Author ImageJamel.Z

    (@lebleut)

    Glad to hear that 😀

    Have you managed to make the last Tooltipy update ?

Viewing 10 replies - 1 through 10 (of 10 total)

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