Multiple issues | WordPress.org

wpidl
(@wpidl)

5 months ago

When installing WP today we got the option to use cookieadmin. I tried setting it up and i have multiple issues.

First off it says no cookies are found when scanning. I cannot edit any of the categories of the cookies, since they are empty. I can’t edit the colors/text of the banner – button show more and check(toggle that does not work correctly), also the text of the buttons to accept/reject etc.

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support brijeshk89
(@brijeshk89)

5 months ago

Hi,

Sorry to hear about the issues you are facing. We will help you resolve all of them.

The issue with cookie scanning is that your site is currently under maintenance mode. As per the current design of the plugin it requires the site to be accessible publicly to be able to detect the cookies. Can you please temporarily disable maintenance mode and then try to scan again ? You will be able to edit the categories after the cookies are successfully scanned. You can refer to the following guide :
https://cookieadmin.net/docs/getting-started/scan-cookies/

Regarding the colors can you please share a screenshot of the Consent Form settings page from your WordPress admin panel -> CookieAdmin page ? You can try this guide on how to edit the consent form colors :
https://cookieadmin.net/docs/getting-started/customize-consent-banner/

Regarding the toggle switch we are trying to replicate the issue on our servers and will get back to you.

Thread Starter wpidl
(@wpidl)

5 months ago

Hi,

I turned off the maintenance mode and still can’t scan for cookies.

This is the consent form. I figured out where the text of the button was – sorry my mistake, did not understand it was an input field. But still how do I change the colors? Do I have to use css code?

Plugin Support brijeshk89
(@brijeshk89)

5 months ago

Hi,

We have just released v1.0.6 which includes UI fixes for the switches. We will add the option to change color for the buttons, Show More & Standard texts soon.

For the Cookie Scanning can you please email us at [email protected] so we can have a closer look ?

Thread Starter wpidl
(@wpidl)

5 months ago

I’ve installed the newer release and sent you an e-mail with credentials. Looking forward to your reply.

Th website is currently under development, so we have time to find a solution for the issue.

Plugin Support brijeshk89
(@brijeshk89)

4 months, 3 weeks ago

Hi,

We released CookieAdmin 1.0.8 yesterday which includes the feature to customize colors for show more, standard and on/off switches. This feature is included in the Pro version. If you have installed CookieAdmin via Softaculous you should already have the Pro version installed.

Please upgrade to the latest version and let us know if face any issues.

The issue with cookie detection failure is that currently the plugin is unable to detect the cookies set via JavaScript on the website. We are adding a fix for the same in the next version of CookieAdmin.

Plugin Support brijeshk89
(@brijeshk89)

3 months, 3 weeks ago

Hi,

Sorry for the delay in resolving the Cookie scanning issue.

We have released CookieAdmin v1.1.0 which includes advanced cookie scanner in the Pro version which will detect the above mentioned javascript based cookies as well :
https://cookieadmin.net/blog/cookieadmin-1-1-0-launched/

If you have installed CookieAdmin via Softaculous you should already have the Pro version installed.

Viewing 6 replies - 1 through 6 (of 6 total)

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