Plugin Author
MxChat
(@mxchat)
Hi @nikkers ,
I’ve reviewed the logs and made significant improvements to how our chatbot tester interacts with websites. However, I can now see that your site is specifically blocking our requests through Cloudflare’s bot protection.
The logs show our requests being met with Cloudflare’s “Just a moment…” challenge page, which is their automated bot detection system at work.
You mentioned previously disabling Cloudflare for testing. Has it been re-enabled since then? If so, could you please:
- Disable Cloudflare protection again
- Clear any caches
- Try the test one more time
The enhancements I’ve made should work much better with Cloudflare disabled, as they now appear more like a regular browser session.
Thanks for your help!
Maxwell
Yes – it is Cloudflare blocking the AI testing bot. I turned off:
Security > Bot Fight Mode and Block AI Bots and the test showed in “Transcripts” – even with the Cloudflare cache still turned on. So for testing the MxChat AI I now know to turn this feature off unless you have other recommendation.
Great plugin and very fast helpful support thank you.
