• Resolved Imagemooball

    (@mooball)


    No logs, no errors, no export, nothing at all. I’ve adjusted the settings dozens of times and tried to export to a zip and I get absolutely nothing in response. No PHP errors, no log file, no feedback.

    I suppose this plugin may be genuine but it does not seem to do anything at all.

    Is there a way to debug this? any suggestions would be appreciated.

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  • Plugin Author Imagepatrickposner

    (@patrickposner)

    Hey @mooball,

    thanks for reaching out!

    This is most likely something related to your server – we often have that if people try to run it on really cheap (and often unmaintained) servers where the problem is caused even before WP is loaded (on the Linux-level).

    A couple of things I would check before looking further on the server-level:

    • is WP up-to-date?
    • Are you blocking the WP Rest API with some plugin?
    • Any bulky security plugins enabled (like WordFence?)
    • What about the PHP version? 8+ already?
    • Have you enabled the Debugging Mode?
    • Any badly-configured caching plugins (Litespeed?) running?

    This should give you a good starting point for debugging.

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