Problem after plugin update

  • Resolved ImageJimmY_BL

    (@jimmy_bl)


    12 years, 6 months ago

    I`m using ExtraWatch Live Stats and Visitor Counter FREE for 3-4 months on my WordPress site and all worked fine until I updated it 2-3 days ago.
    Now I dont have any statistic and on widget place Im getting this error:

    Fatal error: Class ‘ExtraWatchReferer’ not found in /home/xxxxxxx/public_html/xxxxxxx/wp-content/plugins/extrawatch/components/com_extrawatch/src/class.extrawatch.visit.php on line 49

    Can you check this and try to fix it ? I really need this counter working on my site ASAP.

    Thx in front !

    http://wordpress.org/extend/plugins/extrawatch/

    [No bumping. If it’s that urgent, consider hiring someone.]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Imagemegydo

    (@megydo)

    12 years, 6 months ago

    Hi,

    pls try upload and rewrite files from bottom dropbox link

    https://www.dropbox.com/sh/86ghsuq7d8c2phy/g4JbBw_jOk

    into this folder:
    wp-content/plugins/extrawatch/components/com_extrawatch/src/

    Thread Starter ImageJimmY_BL

    (@jimmy_bl)

    12 years, 6 months ago

    Nope … still the same error showing 🙁
    I deleted history and cookies in my web browser just in case… nothing changed ;(
    Can I reverse last upgrade somehow – I think it will work fine then like it use to ?

    Imagemegydo

    (@megydo)

    12 years, 6 months ago

    Hi Jimmy,

    pls create a support ticket on http://extrawatch.com/support/submit-ticket
    to comunicate with EW support team.

    Imagemegydo

    (@megydo)

    12 years, 6 months ago

    Hello Jimmy,

    pls download and update the newest build of ExtraWatch extension. There is fixed a few bugs.

    Thread Starter ImageJimmY_BL

    (@jimmy_bl)

    12 years, 6 months ago

    It works now, I needed to delete it, install it again and it works 🙂
    But I lost all of my statistics 🙁

    Thx a lot !

    Imagedeal06

    (@deal06)

    12 years, 5 months ago

    yes this error comes every 3 or 4th update, so why you not test befor you upload the new versions? sorry but this makes a little bit sick, i have now with 5 wordpress installations an error!
    /plugins/extrawatch/components/com_extrawatch/includes.php on line 93

    Imagemegydo

    (@megydo)

    12 years, 5 months ago

    Hi,
    we had some problems when we launch the new versions. But, we took several measures to prevent the problem.

    Now we´ve add into download archiv two different versions of ExtraWatch, the first one is stable and second one is beta using only for your risk.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problem after plugin update’ is closed to new replies.