Q: How can I configure 360​Total Security to avoid ransomware attacks if it has already been installed?

A: Perform computer virus checks regularly and ensure that core protection is turned on. Core protection is the computer's defense barrier and can effectively identify suspicious behavior.

Q: How to judge and deal with threat alerts from 360 Total Security?

A: Active threat defense alerts will be based on the risk level of the file and behavior. If the alert action is not what you expected, such as an attempt to repair or rename a file, you need to decisively choose to block the action;

Q: How to protect important files from ransomware

A: Download Document Protector from 360 Total Security. It will automatically back up the document after it is modified and keep it for 30 days. It is easy to back up and there is no pressure on the disk.

Q: My computer has been attacked by ransomware and my files are encrypted. How can I solve this problem?

A: Install 360 Total Security and download Ransomware Decryption Tool, scan all files and select decryption. Ransomware Decryption Tool supports document decryption of 300 ransomware viruses and their new variants;