Voiceflow

Most chatbots stop at basic FAQs - Kai S. Huxmann, CEO and Founder of BrainFactor GmbH, wanted to go further 🤖  𝐊𝐚𝐢 𝐢𝐬 𝐭𝐡𝐞 𝐰𝐢𝐧𝐧𝐞𝐫 𝐨𝐟 𝐨𝐮𝐫 𝐥𝐚𝐭𝐞𝐬𝐭 𝐌𝐚𝐤𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞. He built a three-agent AI chatbot that can verify users, access real data, and complete real tasks, without human handoff. Using Voiceflow on the front end and Make to run the workflows behind the scenes, the system:  → Verifies users securely with one-time passwords  → Answers complex customer requests using live data  → Qualifies leads and triggers follow-up actions automatically 𝐓𝐡𝐞 𝐫𝐞𝐬𝐮𝐥𝐭? Over 30% of support requests are handled end-to-end, users get faster responses, and support teams have fewer repetitive tasks. 𝐑𝐞𝐚𝐝 𝐭𝐡𝐞 𝐬𝐭𝐨𝐫𝐲: https://ma.ke/454NDdm

I’m looking for a talented designer to join the marketing team at Voiceflow! The Brand Designer will play a key role in shaping Voiceflow’s brand in 2026 and beyond. Their work will support all of our product marketing channels, from communicating technical concepts on our blog to marketing collateral for product launch campaigns, designing optimized YouTube thumbnails to defining the look and feel of Voiceflow’s visual identity. Folks interested in chatting can reach out to me directly on LinkedIn with a portfolio or sample of work. We’re looking to start with a 3-month full-time contract position with opportunity to flip to full-time permanent if you’re a fit. If anyone in my network knows of any designers that would want to join a tech startup as we scale our content marketing efforts, please comment or send me a message! Designers based in Toronto is preferred!

💥In voice AI, latency matters, but quality matters more. Voiceflow powers custom voice agents across web and telephony, where real-world noise can wreck both speed and accuracy. Background voices, music, or traffic confuse speech models, causing slow responses and misheard commands. To fix this, Voiceflow integrated Krisp’s VIVA SDK. It isolates the users voice to remove background voices and ambient noise before transcription, boosting accuracy in noisy environments like cafes, offices, and streets. The result: faster transcriptions and up to 100 milliseconds lower end-to-end latency. With Krisp, Voiceflow agents hear better, respond faster, and stay focused on the user.

🎁 Build to Win 🎁 We're excited to partner with Make in their latest community challenge and offer a grand prize worth over $18,000 in value! Here’s your mission: Build and submit your most innovative Customer Experience (CX) solution that uses both Voiceflow and Make. Now's your opportunity to think beyond just chat agents and build agents that can think, act, and automate. Plus, you can now use the native Voiceflow app directly in Make to connect your agents with your scenarios. See the full challenge details and how to enter: https://lnkd.in/gimYQ3Mx

⚠️ This week only! ⚠️ Build using Cartesia Sonic 3 TTS for free all week on Voiceflow 🚀 Cartesia launched Sonic-3 earlier this month and it's setting a new bar for TTS speed and quality. In order to make trying Sonic 3 in actual conversations friction free, we've partnered with their team to give you Sonic 3 for free for a week on Voiceflow. Sonic-3 highlights include: 🗣️ Only streaming model with fine grained controls like emotion, speed, laughter, and volume 🗣️ Even more human-like expressivity across 100s of new voices 🗣️ 43 total new languages, support for 27 new languages In your Voiceflow project, navigate to Settings > Behaviour > Voice and select Cartesia Sonic 3 from your voice output settings. Enjoy the free TTS and happy building!

Voiceflow 🤝 Make 🤝 Building AI solutions for customer experience Join us tomorrow, November 18th at 11AM EDT, to kick off our joint building session with the team at Make! 🚀 This practical, hands-on community session will bridge the gap between conversation and automation, combining the conversational power of Voiceflow with the automation capabilities of Make. Jacklyn Biggin, Benjamin Potet, and Michaela Štaffová have teamed up to build an incredible customer support use-case from scratch. They'll show the live build and they'll showcase several other powerful use-cases you can use. And there may be a special announcement for all of the avid builders in our community 👀 Register for the event here: https://lnkd.in/gb9QYijF

AI agents for e-comm showcase is happening TOMORROW 🎥 Join me and 4 other Voiceflow experts! We will be demoing the following use cases: 1️⃣ Smart product recommendation and FAQs 2️⃣ Automated order support 3️⃣ Cart management 4️⃣ Hand over to human agents 5️⃣ Seamless chat-to-checkout I'll showcase the project I built for Nutri Tailor 🙌 Make sure to follow my fellow experts: 👉 Jude Horak 👉 Abdullah Yahya 👉 Jan Rieck-Blankenburg 👉 Alex Shkoni Register link in the comments 🌎 p.s.: if you attend the event, be warned: you'll likely want to switch your e-comm bot to a Voiceflow AI agent #aiforecommerce #aiagents #ecommerce

E-commerce brands are actively rethinking how to design better customer experiences—and AI agents are at the center of that shift. In this live showcase, we’re featuring 6 live e-commerce AI agents that are helping brands: 🛍️ Automate FAQs and order support 🛍️ Drive product recommendations 🛍️ Seamlessly hand over to human agents 🛍️ And more The projects featured integrate Voiceflow with key platforms in the e-commerce ecosystem—including Shopify, Gorgias, and beyond—showing how AI can work alongside the tools you already use. Our panelists will walk you through their client projects, sharing: 🤖 The real-world challenges they solved with Voiceflow AI agents 🤖 The measurable impact on CX and operations 🤖 A live demo of the build, end-to-end Whether you’re an e-commerce brand exploring AI for your customers, or an agency building solutions for online stores, this is a chance to get inspired by how top brands are integrating AI into their workflows. Save your spot to see what’s possible when e-commerce meets AI: https://lnkd.in/gnW8hxM7 Featuring: Jan Rieck-Blankenburg Alex Shkoni Juan Carlos Quintero Jude Horak Abdullah Yahya