We're #hiring a new Marketing Coordinator in Austin, Texas. Apply today or share this post with your network.
Xurrent
Software Development
Santa Barbara, California 15,700 followers
Powering Frictionless IT and Peak Productivity
About us
Xurrent is transforming service management for the modern enterprise in one unified platform. At its core, Xurrent ITSM powers the modern service management experience with an AI-forward, service-oriented, multi-tenant platform that streamlines IT operations, automates workflows, and connects teams across the enterprise. Built for simplicity, speed, and scale, it empowers organizations to deliver frictionless service experiences while improving business performance. Extending beyond traditional ITSM, Xurrent brings reliability and transparency into the same ecosystem through Xurrent IMR (Incident Management & Response) and Xurrent Status Pages. Together, they provide complete visibility and control across the service lifecycle from intelligent alert correlation and automated diagnostics to real-time status communication and continuous post-incident learning. The result is a connected platform that’s Easy, Advanced, and Complete uniting service, incident, and reliability management under one roof. With Xurrent, enterprises move faster, collaborate smarter, and build systems that stay reliable even under pressure. Hundreds of global organizations trust Xurrent to elevate their service and reliability operations. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the Voice of the Customer: IT Service Management (ITSM) Platforms.
- Website
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https://www.xurrent.com
External link for Xurrent
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Santa Barbara, California
- Type
- Privately Held
- Founded
- 2010
- Specialties
- SIAM, ITSM, Enterprise Service Management, Service Management, ITIL, SaaS Software, IT Service Management, KCS, PPM, EVM, and ITFM
Products
![Click here to view Xurrent]()
Xurrent
Service Desk Software
Service Management for the Modern Enterprise Powering Modern IT and Business Operations Today’s service management needs are light-years beyond traditional capabilities. Xurrent’s solutions address the core challenges your business, providing lightning-fast, AI-powered, intuitive service management: - IT Service Management (ITSM) - IT Operations Management (ITOM) - Managed Service Provider (MSP) - Enterprise Service Management (ESM)
Locations
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Primary
Get directions
8 W Victoria Street
Santa Barbara, California 93101, US
Employees at Xurrent
Updates
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New Year's Resolution: Stop letting legacy tools run your life. 🚫 We've all been there—drowning in a sea of notifications because our enterprise tools are too fragmented to handle the load efficiently. The "swivel-chair" interface of 2025 is a recipe for burnout. Let's leave the noise behind. Your 2026 with Xurrent is about smart automation and a single, unified platform. It's about technology that works for you, auto-remediating issues while you rest easy. Ready to silence the noise? Learn how: https://hubs.ly/Q03Zdyc90
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We're #hiring a new Customer Success Coordinator in London, England. Apply today or share this post with your network.
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What. A. Year. ✨ 2025 was one for the books. ✅ Launched our AI Fabric named Sera AI ✅ Launched IMR ✅ Opened our Bangalore Office ✅ Rocked AWS re:Invent ✅ Defined the future with ITxM We built faster, traveled further, and celebrated harder with our A-Team and A-Customers. Swipe left to see the moments that defined our year. (And a sneak peek at what's coming next 👀). Here's to bridging more silos in 2026! 🥂 #Xurrent #LifeAtXurrent #SRE #XurrentITSM #ITSM #XurrentIMR
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As IT environments grow more complex, disconnected tools and noisy alerts slow teams down. That’s why we built ITxM – an AI-powered platform that brings IT service management and incident response together. Our Chief Product Officer, Phil Christianson, recently spoke with Channel Insider’s Managing Editor, Victoria Durgin, about ITxM, the evolving expectations IT organizations and MSPs face around alert fatigue and operational efficiency, and why 2026 is shaping up to be a pivotal year as more partners rethink their tool stacks to improve maturity and differentiate their business. Phil’s top takeaways from the conversation: 💻Collaboration is key: Effective IT operations require teams across service, operations, and development to work in sync, especially as environments grow more complex – that’s where ITxM can help. ⚡AI can help prioritize work: Automation and intelligent filtering allow IT teams to focus on the most critical issues without getting lost in noise. 📈Momentum is building in 2026: MSPs are increasingly ready to adopt a unified platform to boost operational efficiency and stand out in a competitive market. Check out the full article – linked in the comments!
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We're #hiring a new Business Development Representative, Austin in Austin, Texas. Apply today or share this post with your network.
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We're #hiring a new Business Development Representative, UK in London, England. Apply today or share this post with your network.
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Modern IT teams need speed, flexibility, and intelligence — not more rigid processes. In this Xurrent-sponsored episode of #AIinBusiness, Dirk Michiels (CEO, Savaco) shares how AI-enabled ITSM helps mid-market teams modernize service delivery, remove bottlenecks, and respond faster to business needs. A great listen for IT and operations leaders navigating legacy environments and rising expectations. 🎧 #ITModernization #AIForITOps #DigitalOps
Mid-market IT leaders are being asked to deliver enterprise-grade performance on top of legacy environments that were never designed for today’s pace of change. Traditional ITSM tools and processes are simply too slow and rigid to meet evolving business needs. In this Xurrent–sponsored episode of the ‘#AIinBusiness’ podcast, Dirk Michiels, CEO at Savaco, joins Emerj Artificial Intelligence Research Editorial Director Matthew DeMello to explain how AI-enabled ITSM platforms modernize service delivery, reduce bottlenecks, and accelerate responsiveness. IT and operations executives will learn practical steps for upgrading workflows and unlocking measurable agility. Listen to the full episode: https://lnkd.in/ef-UjEMV #ITModernization #AIForITOps #DigitalOps
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We built Xurrent IMR so the only bells you hear are jingle bells — not alerts. With Sera AI keeping a quiet watch on your systems, the noise fades away and only the moments that truly matter break the silence. So pour the cocoa. Sit by the tree. Be present with the people who make the season special. Sera’s on watch — you’re off duty ❤️❄️ From all of us at Xurrent, wishing you peaceful nights, resilient systems, and a very happy holiday season.
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Powering up efficiency in just 5 months. ⚡ ️ Slovakia’s largest electricity provider, SEAS, manages complex nuclear and hydro operations in an industry where the room for error is zero. To ensure reliability and precision, they replaced legacy systems with Xurrent. The results were immediate: ⚡️ 96% customer satisfaction ⚡️ 43% of all IT requests fully automated ⚡️ 4,300+ annual labor hours saved ⚡️ 50,000 Configuration Items (CIs) imported and managed See how SEAS transformed its IT service delivery in record time. 👇 https://hubs.la/Q03YHn8c0 #ITSM #Automation #SuccessStory #EnergySector #Xurrent
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