Support Overview
At PowerSchool, our customers can engage with their peers, learn best practices, and connect with Technical Support through our award-winning PowerSchool Community. Our Community is a place for administrators, educators, partners, and families to get the most out of their PowerSchool products.
PowerSchool Community Support
Award-Winning Support
- Active forums to engage with peers and support experts
- Growing knowledge base and up-to-date product information
- Ideas Portal for product enhancement requests
- Case Portal to connect with technical support
- Chat Support to quickly connect with a live agent
- Active Mentors Program for customers who love to share best practices
- Events hub for the latest support and product webinars
Engagement
If you have a question and you have not yet found the best answer, posting to one of our forums is a great place to start.
Our members have a wealth of knowledge from using our products day-to-day, and others can benefit from their expertise. Sharing your personal experiences will help others who may have similar questions and are looking for best practices.
Learn About Community ForumsProfessional Recognition
The PowerSchool Mentors is a program for PowerSchool users who are interested in sharing their expertise with other educators and participate in Beta Testing in our PowerSchool Community.
Meet Our MentorsAwards
2022 Stevie® Award Winner for Sales & Customer Service - Gold
2022 Stevie® Award Winner for Sales & Customer Service - Silver
2022 Stevie® Award Winner for Sales & Customer Service - Bronze
2022 Grand Globee Award - Sales, Marketing, Customer Success, and Operations
2022 Gold Globee Award - Sales, Marketing, Customer Success, and Operations
2022 Silver Globee Award - Sales, Marketing, Customer Success, and Operations
Getting Started in our PowerSchool Community
Explore the Community
